Holiday Inn Express - Wells-Ogunquit-Kennebunk by IHG

The comfort! The staff was great especially Nick at front desk

Price was relatively high

It appeared to be a new hotel. I was very clean and nothing wrong.

Clean and friendly staff.

Breakfast was great. Nice variety that changed each day. Best breakfast ever had at a hotel. Hotel is near the beach which was convenient. Beds were very comfortable.

Really very little unfortunately. I have stayed at this hotel many times. However, its quality has progressively deteriorated as gradually described in my previous reviews. For example, the dispensers which hold the shampoo, conditioner and body wash bottles (it appears bar soap has been eliminated) was literally falling apart and did so once while I was showering. The shower doors in this particular room worked, that is they shut and could still be opened, but in other rooms I have had the door gradually opened which made me need to rig up a way with towels to keep the shower door closed. The wash bowl water pressure is always very low, I suspect to conserve water, which is commendable. But this time it was VERY slow, just beyond a dribble, and it took a while to get warm. The "SMART" TV was a huge PIA. I just wanted to watch TV and see what was on, but that truly required technical gymnastics to do. I found a channel with a movie series I liked and watched it again but had to find Sunday Night Football. This was a disappointing stay.

Please see my comments under "What did you like".