No.31 Castle Gate

7.5Good
(227 Ratings)
"THE APARTMENT WAS VERY NEAT; THE LOCATION WAS FANTASTIC, JUST 5 MIN AWAY FROM THE TRAIN STATION, AND THE BUS STOP WAS JUST RIGHT OUTSIDE THE HOUSE."
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Well priced for this locationPriced under area average
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Offering free WiFi, No.31 Castle Gate offers accommodations in Newark-on-Trent, 16 miles from Lincoln University and 19 miles from Trent Bridge Cricket Ground.
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Contactless check-in/out
Cleaning products
$$$$
7.5Good
(227 Ratings)
"THE APARTMENT WAS VERY NEAT; THE LOCATION WAS FANTASTIC, JUST 5 MIN AWAY FROM THE TRAIN STATION, AND THE BUS STOP WAS JUST RIGHT OUTSIDE THE HOUSE."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
THE APARTMENT WAS VERY NEAT; THE LOCATION WAS FANTASTIC, JUST 5 MIN AWAY FROM THE TRAIN STATION, AND THE BUS STOP WAS JUST RIGHT OUTSIDE THE HOUSE.
THE PHONE NUMBER ON THE APP DIDN'T PICK UP WHEN WE ARRIVED TO ASK QUESTIONS.
8.0 / 10.0
Very spacious, clean and comfortable room in an excellent location. Friendly staff too though they are not on site. Good value for money.
Having to leave!
1.0 / 10.0
Location fine, but overwhelmingly negative experience overall.
The place itself seemed promising, but when we got there the towels, and bedding were dirty and the bed was very lumpy and uncomfortable. And then the customer service was very poor. I messaged Daniel several times for help and his only response was to ask us to look at another room (which was the same) and then after that he ignored my messages. Very disappointing stay, would not recommend.
6.0 / 10.0
I paid for a family Suite with 2 bedrooms To discover we had An Unrequested Upgrade To A Single Suite with 1 bed, As A Family We Found this Very Uncomfortable And Had To Call For A Room Change, We Where Given This However Expecred to pay An Extra £20 Surcharge ? This was Unacceptable
A Refund
3.0 / 10.0
Check in was difficult as information was not shared before we arrived at the property. This was dealt with quickly but we got a much smaller apartment than what we initially booked. Good facilities in the room.
Our room wasn’t very clean lots of dust and dirt in the corners.
8.0 / 10.0
Great, central location. Lovely big main room and good kitchen facilities.
Good room temperature.
Television picture and audio kept cutting out.
Suggest a couple of extra blankets now the temperature has dropped. We used our coats on top of the bed.
Had to buy more toilet roll.
4.0 / 10.0
I slept well, the room was quiet all night. the owner contacted me when i messaged him directly on Booking.com
- Its listed as a hotel, not an apartment
- The phone numbers dont work
- It took me 1.5hrs to get into my room as the numbers didnt work
- Im convinced the bed was washed
- No towels?
9.0 / 10.0
Cosy, warm, and clean room. Tastefully decorated, and perfect for short break.
8.0 / 10.0
Great Location very clean and well equipped
Steep narrow stairs to the suite
5.0 / 10.0
Wonderful old building converted on the cheap into bedrooms.
Barely passable level of cleanliness, damaged wall lights, shower mixer faulty - ran out of hot water by 11:00 AM
9.0 / 10.0
Location, comfortable bed, large room. Quick help for any problem
Shower could use one safety bar and the floor was a bit slippery. A bit of trouble getting door code to work but was resolved in quick manner
8.0 / 10.0
It would have been very useful to know as this was our first visit that parking in Newark is extremely limited. It took us 2 hours to find somewhere to leave the car for 24h (St Marks gate NCP). If I had known about the railway I would have come by train.
10.0 / 10.0
Excellent communication from property with clear details about how to check in. On arrival, the person cleaning rooms was extremely helpful and asked if I needed anything.
Room was massive, spotless and very comfortable. The location was ideal.
Highly recommended.
Would be nice to have normal coffee sachets.
8.0 / 10.0
Centrally situated for all our needs. Well appointed for a comfortable stay
In the Sconce suite the shower room was well equipped but the layout was a bit odd. It was a narrow room with the shower at the far end as you enter. The toilet was next to the entrance fitted sideways to the door with the ladder towel rail directly across from it in a narrow space. This means a person sitting on the toilet was closely facing the rail and anyone much taller than 5' 4" (my height) was likely to be in contact with it! To be fair it would be a difficult space to design a layout for and I only mention it at all because most visitors taller than me would say nothing, just not book that suite again.
8.0 / 10.0
Very central, good communication re access as well as public parking.
My room was at the back and very quiet.
10.0 / 10.0
Great location. Very close to Newark Castle Station and bus routes. Suites were very clean and spacious.
I don’t like milk, and there was no ordinary coffee provided, just sachets for latte coffee. The rooms were very hot, and only one of the provided fans worked. The key pad entry system for the Gilstrap Suite was VERY temperamental.
1.0 / 10.0
Nothing.
This is NOT a hotel. It is more like student digs. There is no reception, no bar, no breakfast, no staff at all (that we saw). You get a key code to enter and a key code to the room. The room was dirty, smelly and dark. We did not stay.
7.0 / 10.0
v nice and clean and well finished and excellent location - v good value for money 😀- could even see the castle and river from the bedroom
could do with a table or desk but other than that was perfect
10.0 / 10.0
Location Room fittings all excellent
b
rilliant Steampunk weekend in Newark
Nothing all perfect
9.0 / 10.0
N/A
10.0 / 10.0
Well decorated and furnished modern contemporary property. Fantastic location.
Nothing
4.0 / 10.0
Location is great
No toiletries (shampoo and body wash), No ironing board and iron. The system in place to enter the property is fiddly at best. Cleanliness of the apartment was not to the standard I'd expected for the price we paid. The room was very cold and we seemed unable to make the heating work both in the room and bathroom.The shower knobs were quite hard to use and as a result the temperature was hard to control
3.0 / 10.0
Room was spacious and the shower room well lit. Location was good.
Cleaning was not complete. Staff had to come from off site (half an hour away) to supply towels and toilet paper which had been forgotten. The hot water ran out
6.0 / 10.0
The location was fab. Our view outside was of Newark Castle. It's right in the centre so a short walk to the shops and other locales.
The pillows were awful. And due to there being clubs nearby we didn't get a very good night sleep on the one night until 3am, due to the very thin windows and noise from outside.
The water kept going off and hot water was hardly available. Only one of us could shower per day.
7.0 / 10.0
Good large rooms. Plenty of room.
Great location. Warm.
The rooms could have been made more user friendly with small additions. For example, there was nowhere to put things in the bathroom - a chair or small table would have been very helpful. Similarly, there was no bedside lamp in the single/bunk room. The blinds were no good for keeping out the dawn.
The rooms could have been cleaner; there was a dirty towel on the floor of the bedroom (admittedly hidden behind the single bed). At one point there was no water running out of either hot or cold taps.
8.0 / 10.0
No breakfast inc but facilities inc small fridge/toaster & microwave + area all fine and basic tea and coffee/milk too
Shower slightly erratic in becoming very hot but perhaps me not operating it efficiently ! Another pillow or two perhaps ?
7.0 / 10.0
Excellent location. Private entry. Plenty of hot water. Good to have cooking facilities and fridge.
It rained heavily and there was quite a mouldy smell, particularly in the main bedroom. Not possible to turn on heating during very wet week.
10.0 / 10.0
Central.
Nothing
7.0 / 10.0
Stayed in the Sconse suit. Great central location, comfy bed, good value for money, would stay again.
Could have done with a deeper clean - toothpaste marks on tap & stain in toothbrush holder, few large stains on walls, couple of small hairs in bed. Shower pressure was really bad with the waterfall one giving barely a trickle and the movable one not much better. The string to pull the blind up was broken so you could only adjust the slats. En suite is very narrow so defo something to bear in mind if you’re a larger person. An iron would be handy. Would stay again but if certain tweaks were made it would completely elevate the experience.
6.0 / 10.0
Location, modern, good facilities, nice sized rooms
General cleanliness not great; some stains on towls and bedding, bathroom not properly cleaned. Not a big fan of spring matresses.
10.0 / 10.0
Spacious and comfortable
8.0 / 10.0
Good location with two different train stations and near all restaurants Newark has to offer. The room was well-sized, clean, and had everything you could need. The staff responded to every request and even helped us with some luggage.
The room temperature control is not inside the room, so if you need additional heat, you must request it. I suspect it is connected to the building.
8.0 / 10.0
Spotless room, excellently fitted out in a great location. A very pleasant café virtually nextdoor, and a pub with decent food a few yards the other way.
My room was on the top floor, up a fairly steep, but not long staircase. It had a lovely view out across the road - but this was quite noisy late on Saturday night.
9.0 / 10.0
location was great for me
was a bit cold. radiators didn’t get very warm
7.0 / 10.0
Great location, really clean and spacious
Curtains or shutters because the blinds didn't block out light or noise. Very very hot rooms even when radiators are turned off and fan was broken. The bed was really uncomfortable. This room is for 2 people but only enough kitchen crockery for one person.
9.0 / 10.0
The apartment is in a great location. It was so easy to find and get into the room with self-check in. Parking details were provided before we came and again easy to navigate and very cheap (£7 for 2 days!). The apartment was really nicely presented and everything worked well. Really good value for money. We had an issue with the door not locking on the Friday night when we were going out so I called Daniel who was very helpful and said someone would be over to sort it quickly. We went out anyway (testament to how safe it felt to leave the room unlocked!) and it didn't take long until he texted me to say it was fixed, great service.
The bedding was a bit dated and old, new linen would make this a 10/10 for me (but we still slept well). There wasn't a mirror near a plug socket so it's a pain if you want to use straighteners/curlers.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at No.31 Castle Gate. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is No.31 Castle Gate pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at No.31 Castle Gate?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
