BANFF WOODS LODGE

Hank the host was very prompt and so accommodating. And the location for perfect

Nothing

Price is too high.. Please make it reasonable..

It didn't mention how many bedrooms.. End up paying another hotel.

the cleaness and the cottage style with separate bedrooms and bathrooms

None

The place was very clean and very nice.

The photos were misleading and it looked like there was 2 sitting rooms. It also showed it would sleep 9 people. That meant we had to have 3 people in the one bed room with a king sized bed, three in the other bed room with a single bed and double beside each other. Then 3 people on the uncomfortable sofa bed and the chair bed. 2 of our party got a different hotel because of how cramped this was. The other found the two sofa beds (well sofa bed and chair bed) so uncomfortable he used the mattress topper on the floor. There is only 1 sitting area so those who sleep on the sofa beds will have no privacy and be disrupted whenever someone goes to the kitchen or comes in later than the rest of the party. This was a less than ideal situation for the first meeting of the family from another country. The accommodation was nice but it does not sleep nine like the add shows. When I expressed this to the property they did address it but just said that they said it could Be tight but other parties had found it comfortable. Then stated these were Europeans and that’s likely why. They stated “Thank you so much for giving comments for us to make improvement.”