Hampton Inn & Suites By Hilton Waterloo St. Jacobs

It was always good and in a good location

We had to ask for face cloths because house keeping only worked every other day. I don’t like that There are only three face cloths and if all the occupants showed before going to bed there is nothing tho wash with in the morning.

Location was great. Hotel had complementary breakfast as well. Very clean and staff were always on hand . Would book there again.

Included the breakfast

They should have just a little smoking area with a bench seat like the hotel across.

Really handy location for doing things in St. Jacobs or North Waterloo. Nice looking hotel, they have an aesthetic that's nice and modern. Breakfast was pretty good, mostly standard fair and not a lot of variety but the coffee bar is nice,

If I'm going to pay $200 for a room I would like a nicer shower, but if I'm going to pay $200 I'm going to insist the shower be clean. There was hair all over the shower so I only got in, noticed, and got out so wasn't able to use it and it was so late I wasn't going to move rooms. Noticed a stain on the carpet but wasn't too bothered but when I went to breakfast I went to a booth and the bench was stained as was the wall. Someone had also dropped food outside the elevator and when I went back to my room it had been 'cleaned' but while the main spot had been cleaned there was still stuff further away all over the floor. All together it just paints a real picture of lack of care and thoroughness when it comes to cleanliness and after 2 stays in 3 weeks I'll try one of the other hotels that are all in this same area.