Hotel Plaza

5.5
(2,235 Ratings)
"I was in this hotel for the first time, I was immediately pleasantly surprised with the location - just opposite the lake, next to a beautiful square, a small port with boats, cafes and restaurants, ..."
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3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Desenzano's Hotel Plaza is set on the shores of Lake Garda, overlooking the harbor. Its air-conditioned rooms offer a flat-screen satellite TV and free Wi-Fi.
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Free WiFi/internet
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
5.5
(2,235 Ratings)
"I was in this hotel for the first time, I was immediately pleasantly surprised with the location - just opposite the lake, next to a beautiful square, a small port with boats, cafes and restaurants, ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
We turned up to discover the hotel was closed and were offered a very poor replacement. Dirty towels in the bathroom. Filthy sink.
They were expected ro pay the same amount for a -1 star replacement.
5.0 / 10.0
Great Location
Air-conditioning poor. First night, air-conditioning didn't work, so I was given a fan. Then, the next day, I changed to another room with air-conditioning.
Fridge in the rooms, but they don't work.
Phone in the rooms also don't work so unable to call reception.
No in-house breakfast, and bar not available. The hotel doesn't have a kitchen. Lucky for the location being close to all amenities/cafes.
HOTEL VERY OLD - VERY POOR
I wouldn't recommend this hotel, especially in summertime.
8.0 / 10.0
The location is excellent as within minutes of walking out of the hotel to the left you are on the port side of lake garda where you can catch the boat trips / ferries
There are lots of lake side cages, restaurants and bats to enjoy yourself at, along the walk across the front
The town during day has lots of different shops and a few travel exchange places, banks etc. that are useful when traveling
The air conditioning didn't work and we were there during recent 38 degrees heatwave ..so not happy as we paid for this
The rooms need updating and a good luck of paint as looking worn out and tired
Car is parked in the car park opposite and is an extra €18 on top of the charge for booking the room for an overnight stay
1.0 / 10.0
Selected for central location
Filthy, mouldy, damp smell , worn out fittings, stained fridge, air con couldn’t cope with heatwave.
Complaint form done and left aster 1 night.
6.0 / 10.0
The location is very perfect in Dezensano close to everything such as Dezensano pier, restaurants, pharmacy shop, beach and bus stop . The reception available as always when I contact.
It’s too old and some of equipments should be updated like hair dryer. I feel like stay in the vintage hotel around 30-40 years ago. The door lock should be changed for feel safety to stay. The strength of this hotel you need to leave the key at reception when you go out. Room can heard the sounds of outside.
9.0 / 10.0
Amazing stay, l will definitely come again, l loved everything!¡¡
Some people have said that needs updating, but l did not care, it was clean, comfortable, AC, faced to Marina, cheap! Yes, many reasons to love it!!!
Really l can't find something negative to affect my stay¡!!
3.0 / 10.0
Location is quite good, next to the harbour - about 10min walk away from the beach
Unfortunately our room was full of bed bugs, we informed the stuff but as the hotel was fully booked out all our options were either moving out and looking for sth new or staying.. After complaining several times we got a new appartment somewhere else at 5 in the morning. We filled out a compensation form but don‘t know yet how high the refund rate will be.
7.0 / 10.0
The closeness to the town and port is perfect, we had a lake-ish view which was nice
The rooms in hotel plaza are very outdated with wood and wallpaper coming away. The bathroom was also outdated.
10.0 / 10.0
I was in this hotel for the first time, I was immediately pleasantly surprised with the location - just opposite the lake, next to a beautiful square, a small port with boats, cafes and restaurants, it was very easy to get from the station, I spent about 15 minutes,at the reception there was an employee, a very elegant blonde, polite, friendly, answered all questions briefly, clearly, and all with a smile! the room was clean, quiet, I slept great, very good pressure of hot water (sometimes this can be a problem), a lot of towels, I I’m traveling on a budget, at the height of the season in such a place I was just lucky to find such a simple and cozy room! P.S.: special thanks to the reception employee who worked on July 3rd, upon arrival I had to resolve several issues, I didn’t even have to spend a lot of time on this , professionalism and friendliness create a very good impression of this simple, small hotel! I recommend it if it is important to you: location, view from the window, proximity to cafes and restaurants, cleanliness, creative and calm approach to your needs!
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2.0 / 10.0
I was left speechless. The feeling of shame overwhelmed me as an Italian. Desenzano seemed like the last place any Italian would choose for a holiday, given its reputation as an undesirable location. However, I couldn't help but wonder if non-Italian tourists actually visit the area because of its gritty, rough-around-the-edges appeal. Perhaps, for some, the rawness adds a certain charm to their experience. Amidst this backdrop, Hotel Plaza stood out as an oasis of low quality and discomfort. I told my wife that I would rather sleep in our car than stay in the "perfect" Hotel Plaza. The only good thing is that they moved us to a different room after our room got flooded. We were saved by rain. thanks god.
Look at my comment above. I do not think there is anything i liked.
10.0 / 10.0
The service was great and the location too!
It was a little old, but charming.
9.0 / 10.0
We have a balcony with the excellent view. The room was clean, quite big.
I like everything.
5.0 / 10.0
very good location and friendly reception
8.0 / 10.0
General look of the hotel is a little tired, could do with a revamp.
3.0 / 10.0
The location was nice .
We had included the breakfast but there was nothing really to eat.There have been 3 slices of cheese and 3 slices of salami so in order to catch at least a slice of one of this you had to wait to bring 3 times. The old lady was upset when we said to her there is nothing to eat and said to us to go to the restaurant or somewhere else and she said that we are fat and we are eating too much. She is one of the owners and when we wanted to make a reclamation to the reception, she came there and said to the receptionist to not let us make the reclamation. The woman being afraid of her , she didn t make it but said to us she is sorry for that and there were many other people who had the same problem like us.
By the way, I think she doesn’t like the German people. She said to us to go back to Germany ! ( maybe she’s racist also)
1.0 / 10.0
anything
no breakfast no air conditioner no light
catastrophe
8.8 / 10.0
Great place, central close to everything, and the cleaning was alright, maybe change the covers of the bed, but all the rest perfect
The covers of the bed had old stains
4.0 / 10.0
the water pressure in the shower, the pillows on the bed and the friendly staff
no aircon, maintenance beyond the foyer has stopped. damp marks on the walls, bathrooms need to be upgraded
3.0 / 10.0
location
cleanliness
5.0 / 10.0
the location - close to the ferry terminal.
the AC was useless. the bathroom floor was washed with bleach which then bleached my clothes.
1.0 / 10.0
The location was great. Just in the middle of town.
The A/C did not work. Not possible to close the bathroom door and the shower was leaking.
2.0 / 10.0
Only good thing was the location near the ferry terminal and the friendly staff.
Horrible place. The shower cubicle was dirty and the shower drain blocked so that you ended up showering in a pool of water. The air conditioning was so loud I couldn't hear myself think even on the lowest setting. We were not given any fresh towels even though we stayed several nights. The hotel hasn't been redecorated probably in over 50 years from the looks of it, the hairdryer should belong to a museum and some of the electric sockets looked dangerous. Worst of all, there were bugs on the bathroom floor! Also, there was no breakfast and the price didn't reflect that. The staff were friendly though and I feel sorry for them for having to work in that place.
7.0 / 10.0
the location was very good and the staff were extremely helpful.
I would have liked a swimming pool and a better drinks area
5.0 / 10.0
location was right on the harbour front by the main square.
Room was decrepit, not very clean. I sense it has been a long time since this hotel last had a major decoration. Sadly no air con, but there was a fan in the room, but still very hot at night. Only half the lights and plug sockets worked.
4.0 / 10.0
The location is great and the staff were all friendly.
The hotel is very tired, generally smells of dampness and stale cigarette smoke. The air conditioning has a plate bolted over it so you can’t set it cooler and so barely does anything.
4.0 / 10.0
as usual in this kind of property is the staff to be outstanding. Always friendly and helpful.
the property is totally outdated with stains all over the furniture and walls. Nowhere in the world you would pay such money for this kind of venue.
5.0 / 10.0
Hotel was next to lake and good restaurants nearby. Clean rooms.
Hotel was very outdated and air conditioning did not work as well as we hoped. Overall everything could use an update on the hotel. Very hot during summer.
4.0 / 10.0
The staff at the check in desk have been great. Very friendly and their English have been very good also. The old lady who was in charge of the breakfast buffet was awesome as well. The hotel is right in the center of town and is overlooking the boat harbor. Their are buses running almost in front of the hotel to and from the train station, but it is not more than 15 minutes by foot anyway.
The rooms have been small and rather dark. The air condition was working but not really cooling the room down...needed most likely to change the cooling fluid. Worst of all, there was a constant noise of running water or splashing water coming through the walls...and that wasn't only in our room so, as we overheard a family complaining at the front desk that their kids couldn't sleep at night because of that noise.
3.0 / 10.0
Perfect location!
Old and not clean bathroom and towels, dirty carpet, bad smell in the hotel
4.0 / 10.0
Hotel Plaza was in a good location near the lake and all of the bars and restaurants. The staff were all friendly.
This hotel needs investment. The decor is awful… the rooms are like a youth hostel… that might be mean in youth hostels….
The air-conditioner finally made a difference after 36 hours. The room was beyond basic. The lake view was a car park and some boats- the lake was hidden behind trees. Our shower was blocked and kept threatening to overflow.
4.0 / 10.0
Noisy AC and not even sure it worked. Very bad and unhealthy smell in bathroom, hallways and elevator.
3.0 / 10.0
Location
Old furniture, not working air-conditioning, tiny shower, not clean
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Plaza. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Plaza pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Plaza?
We found 23 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, golf course (within 2 mi), and free wifi/internet.
