ChezmoiHomes Mirador de los Arcos

La ubicación, la pequeña piscina y las vistas

Falta de aire acondicionado La llave de la puerta de entrada no abria bien Las camas extremadamente duras

Host was very accommodating and helpful when our plane was diverted to Malaga and we arrived later than expected. They were also very helpful in assisting us with airlines when some luggage didn't arrive from our flight. A couple of extra pillows would be welcome on the beds.

Si, un lugar emblemático frente a la Alhambra

Muchas escaleras para una persona mayor que venía conmigo

The apartment has a great location in Granada as well as a terrific view of Alhambra. It is also nicely furnished. The place would be ideal in spring or fall outside the high heat times. One of the local agents was very kind arranging for a taxi connection for us for an early morning train.

I had trouble finding out how to get the keys. I called booking.com and they said they would get the apartment rental company to email me. They never did before we left and when we got to Madrid we had to make several calls to the rental company. One week later I finally heard from booking.com but long after we had left Granada. The worst thing about the place was the lack of air conditioning. I didn’t see it listed as an amenity by booking.com but when I checked on that by calling the property agent in Granada directly, I was told there was air conditioning. But there was some miscommunication since there wasn’t AC. The ceiling fans just didn’t cut it. For such a high end property it ought to have air conditioning, particularly given the high temperatures of summer in Granada. Also, there was no orientation given for how to operate the apartment appliances (like the washer/dryer). My email/phone request for assistance and about AC wasn’t answered. Renters need to insist on being fully informed about the apartment before the agent leaves after giving the keys.