Hotel Volcano Baños

Habitaciones cómodas, las instalaciones excelentes

La atención del staff, la ubicación. El desayuno bastante variado.

Que no pude pagar mi estancia con VISA, Solo aceptan efectivo.

La ubicación perfecta, la piscina el hidromasaje, el desayuno, la atención del personal.

Le hace falta algo de mantenimiento, el agua caliente no siempre llegó a mi habitación.

The staff was friendly

Definitely not worth the $155 USD per night. Check in was quick and the staff was friendly, but the room itself was a complete disappointment. I booked a family room, but it turned out to be one very small room with three beds. I repeatedly asked the front desk to confirm it was a family room, and they kept saying yes, which was misleading. The room was very outdated, with a drop ceiling that had bugs trapped inside. There were even bug wings falling onto the bed, which was extremely unpleasant. The bathroom was also old, small enough for one person at a time, worn, and I felt uncomfortable touching most surfaces. It took about 5–8 minutes of running the shower before the hot water finally worked. In addition although the hotel was empty they put us right next to another family so we heard them through the thin walls for a greater portion of the night. Everything smelled old the room, bed linens etc.. towels had stains and were shredding from previous use Overall, the room felt more like something worth $60 USD per night at most. While the staff was kind and welcoming, the price point does not match the accommodations at all. I wouldn’t stay here again. We checked out and went to another hotel around the corner