Hilton Garden Inn Stoke On Trent
Top rated by guests





8.5Excellent
(2,869 Ratings)
"The whole experience was extremely enjoyable. Breakfast was very good, and staff were helpful and nice. Great hotel location too, with an excellent lounge main relaxing / bar area."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Located in Stoke on Trent, 5.4 miles from Trentham Gardens, Hilton Garden Inn Stoke On Trent provides accommodations with a restaurant, private parking and a bar.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(2,869 Ratings)
"The whole experience was extremely enjoyable. Breakfast was very good, and staff were helpful and nice. Great hotel location too, with an excellent lounge main relaxing / bar area."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Very clean and uncomfortable. Very well placed for our theatre visit
n/a
6.0 / 10.0
Nice modern hotel and lovely rooms, very clean.
The night we stayed there was a massive kids sports function on so the hotel was very busy. Breakfast was very expensive at £15 per head but not much healthy options to choose from. Parking was expensive at £9 and you had to park over the busy road in a car park across the street which was hard to get to.
8.0 / 10.0
It was much nicer than expected given the location, it was very spacious
The housekeeping woke us up at 9am, banging on the door repeatedly until one of us eventually got up and opened, we didn’t need to check out till 11 it was unnecessary
7.0 / 10.0
Family room/s were really good - spacious and interconnecting - some of the best we have stayed in. Well located. Car park charge reasonable. Staff friendly and efficient.
The breakfast offering was much worse than Leonardo’s, which charges less - only 3 types of cereal and pastries were not fresh on Sunday sadly
8.0 / 10.0
Central location, friendly staff.
You need to change the pillows! They go as flat as a pancake once you lay on them. Couldn't get to use the fridge as it didn't work. No lighting by a mirror to apply makeup only standing in the bathroom.
8.0 / 10.0
Lovely helpful staff
Very clean
Comfy beds
Food in the restaurant was ok but nothing special
10.0 / 10.0
The whole experience was extremely enjoyable. Breakfast was very good, and staff were helpful and nice. Great hotel location too, with an excellent lounge main relaxing / bar area.
The breakfast coffee machine was intermittently not working and coffee was very weak. My only other negative was the fact that several beers (Guiness and Leffe) were temporarily unavailable on the draught bar.
10.0 / 10.0
The staff did a fantastic job in making our stay special.
The room was very clean and modern.
Great value for money.
The Hilton has a lot to offer guests.
The surrounding area needs to work with the Hilton on a plan to offer tourists more choices to make tourists stay longer and spend money to support the community.
8.0 / 10.0
Great location, big room and clean
Looked at breakfast but didn't impress
10.0 / 10.0
Modern and clean, room was a good size and th bed was super comfortable.
Nothing, we had a very good experience.
10.0 / 10.0
The room is big enough to even fit a family of 5 in there and we’re just 2 people and we loved it very much .
The car park being all the way across the street . Makes it a bit harder to get to the hotel entrance when it’s raining heavily .
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
Clean smart comfy
Nothing
8.0 / 10.0
Property was in a great location for the purpose of our trip
Pillows in the rooms Were very soft and flat
Bar wasn’t well stocked as no wine left after we had one glass
9.0 / 10.0
Hotel clean, close to centre and victoria hall, lovely hotel
Staff not great, unattentative abd not friendly...it was the 10 minute wait to check in that wasnt good
8.0 / 10.0
The location is very near to city centre and also not far from train station. The staff were very welcoming and the rooms were clean and spacious.
Nothing much to say everything was perfect
10.0 / 10.0
Everything
N/A
7.0 / 10.0
The location was perfect for the theatre and parking really close.
On return from the theatre, the staff were a bit stressed. Apparently the night porter hadn't shown? A few groups of guests, who were staying for the theatre that night also, all got back at the same time. It wasn't great, poor girl from reception tried her best but it was chaos at the bar. Also, the food wasn't great, edible but for the price disappointing. Breakfast was ok.
9.0 / 10.0
Friendly staff, breakfast ok,room comfortable and clean
TV rubbish,could not get itv and even when changed room, TV stations all jumbled and appeared to be poor connection as many scrambled 😕
9.0 / 10.0
Absolutely no complaints!
Shower pressure
Ability to adjust room temperature
8.0 / 10.0
Clean hotel with comfortable beds (pillows a little bit too soft that’s my opinion), great shower and toiletries. Had a good breakfast, would have got dinner but at time of booking there was no deal. Good location
Nothing really just the soft pillows , and perhaps free parking for hotel guests
7.0 / 10.0
Breakfast very good except for the coffee which was poor. The location was excellent for our purpose, to visit a local venue.
Quality of the coffee at breakfast.
7.0 / 10.0
Room was very comfortable and location was excellent
Bar setting and seating not good. Not enough staff in the evening at the bar. Restaurant times advertised were wrong.
9.0 / 10.0
Good location clean comfortable
9.0 / 10.0
The staff ere brilliant - even under immense pressure when we arrived as not enough staff ! Same lady was running the bar and reception!
Coffee machine at breakfast ! One was being serviced. Bc other provided poor coffee !
9.0 / 10.0
Good breakfast. Nice variety.
10.0 / 10.0
Receptionist on arrival was particularly friendly, genuinely seeming interested in our visit, chatty.
The chef was accommodating to our needs, offering to do us some food despite it being between lunch and dinner, and being short staffed at the time.
Nothing to report
2.0 / 10.0
Terrible restaurant service, no staff, 40 minute waits, awful food
10.0 / 10.0
Clean and very friendly staff lovely staff would definitely stay again. Lovely breakfast
Nothing to dislike
9.0 / 10.0
Breakfast reception very good very helpful nice hotel been many times
Cheaper beer 🍺
9.0 / 10.0
Hotel was ideally located to where I was attending that evening.
The car park was a little expensive but close to the hotel (just needed to cross a busy road)
Reception and Bar area were clean and modern
Room was also clean and modern with all the expected facilities and supplies and the bed was comfortable
Breakfast was good - selection of pastries, cereals, juices, tea, coffee. Continental and Full English options and yoghurts
There was a big gap under the main entry door, so it let a lot of light into the room - I had to put a towel down to block it out, so that I could sleep
9.0 / 10.0
Great room, great service
8.0 / 10.0
Satisfied
None
10.0 / 10.0
The space of the room way more than I expected . Great bathroom too .
There’s nothing to not like in that hotel .
10.0 / 10.0
Spacious and clean
8.0 / 10.0
Easily accessible from rail and bus stations. Convenient for city centre attractions. Friendly and efficient staff.
Not a lot of note although the hospitality tray was poorly stocked with no spoons!
10.0 / 10.0
Staff friendly, room great. Food 👍
Honestly, hard to pick anything bad with it. The rooms had no water in it to drink. But we got jugs in the bar. Was a little bit annoying with 3 small kids to go down getting water but apart from that nothing else
1.0 / 10.0
same friendly staff room was big but not the best
cleaning wasn't great requested my bed change wasn't done and felt ignored when raised the concerned
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn Stoke On Trent. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Stoke On Trent pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Stoke On Trent?
We found 25 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
