JAZ Costa Mares- Adults Friendly 16 Years Plus

The hospitality . it is cozy simple and comfortable. The staff are amazing especially Nagat Ali chef bread cooker and wonderful sweet. Chef Alaa in eggs Section. Boss Ayman & all waiters Mohammeds Ali & Islam. Hesham the housekeeper is great.

Nothing

Food, drinks, comfort, relaxation! Everything!!

Drainage of the bathroom shower

We had a great week, the hotel and staff are exceptional: - a beautiful hotel, lush gardens, bright spacious rooms, spotlessly clean - every single member of staff was so welcoming, giving service with a smile, nothing is too much bother - the food is excellent with many options at the buffet and a great variety of choices of places to eat and graze and drink throughout the day - the option to book 2 dinners at one of the a la carte restaurants here or at either of the hotels next door is a nice touch - the beach, bay and ocean is wonderful - super clean, extraordinary service and the house reefs abundant in sea life - whilst the hotel was fully booked, it never feels busy, always a space to sit, to hang out and relax

Nothing we didn’t like, a couple of suggestions for slight improvements: - bed pillows were very firm. Perhaps option for softer ones for guests? - air conditioning fan, even on lowest setting, is very noisy making sleep difficult through the night

Staff were excellent, very helpful and pleasant to deal with. Facilities are good and well maintained. We normally dislike buffets however the buffet at Jaz Costa Mares was excellent with good quality food and a relaxed atmosphere. The bay is good for snorkelling and scuba diving (Mira at the Dive centre was wonderful).

The resort is hard to fault, the only thing I can think of is that the gym would benefit from some more equipment. There were 3 treadmills, at least one elliptical trainer, a rowing machine, several exercise bikes, dumbbells and two good multi-gyms that were all in excellent condition, I would just like more :-)