The Royals Downtown

Great location, near metro station Astoria. The bed is super confortable and the bathroom is modern and newly renovated. The room is nicely decorated giving a modern air. Big flat TV with Y-tube and Netflix operating as they should. Newly decorated and moderately priced. The host could receive a much higher rating and become an excellent choise if they manage to change few minor but very crucial details:

1. The garbage bin in the toilet was of an open-type: totally unacceptable! 2. The front desk person's english was below average. Maybe you want to consider finding someone better for the job. We had a very simple request and he was unable to understand (more so unable to deliver) 3. No refrigerator in the room! If you happen to buy a beverage or some water to have with you, you'll need to drink it warm... 4. No coffee machine as well 5. Bathroom towels were old and used. Similarly used were the bed sheets and pilar covers. Replacing them won't be so expensive and would give an air of luxury to the accomodation 6. None of the above - bed sheets and bath towels - were replaced during our three day stay...! 7. Last but not least: please try to keep your messages few in number and simple in content: there were so many messages send that after a while it was hard to locate the one and only information we really needed: the opening code for the two doors! If you happen to be in any kind of urgency, finding the message that contains the codes among the many messages send will be somewhat disturbing.

The location is superb, staff replies fast to your messages and they are friendly. The room was clean and in good condition.

Nothing specific.

Great customer service, the apartment was clean and cozy.

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The location was great. Staff that we encountered were very friendly. Entrance hall was clean & inviting.

Rooms very small. Very basic facilities wise. Fairly clean but dust around the bed & a lot of mould in the shower tiles. Curtains were closed the whole time as the view out the window wasnt great. Biggest issue was noise! Apartments are attached to residential area & woken up from 5/6am every morning, another time it was someone vomiting in the corridor. Really recommend people read the information about the facilities in depth, we were attracted by the images, location & price- bare in mind its very basic.