Naiades Village Elounda

Great location and having the plunge pool was great

The main road with lots of noisy traffic

So close to many restaurants and shops that were within a few minutes walk. The apartment had everything we needed.

Our apartment was 2 floors up and one set of stairs did not have hand rails. For many people that would be fine but we are in our 70’s and it was a little unnerving going down them. We managed to- slowly- and when we were leaving someone came and carried our bags down.

The room was spacious and clean and the apartments were close to the centre and beach (5 minute walk). The safe was easy to use. Aircondwas efficient and fairly quiet.

It was right on the main road. Traffic noise from around 7am (not massively loud) but not a great outlook, especially if you wanted to make use of the hot tub. The shower had no hook so had to hold it while showering, I HATE that! Had to get out of bed to turn off air-conditioning.

The location was good as easy walk to main town area and bus stop - also within walking distance to catch boat to Spinalonga island.

We arrived at property around 4.30 pm but we could not access lock box as the power was off. Luckily a member of staff appeared - but he didn't seem to have much authority so I think perhaps he was the cleaner. We had to wait at least an hour for an electrician / technician to turn up so luckily there was a couple of seats available (we had just travelled by bus from Heraklion) When we finally got to our room - almost 2 hours later, the water was cold. We met a member of staff once only and no apology was made for the length of time we had to wait to access our room on arrival. The following morning we left the property to take boat trip but I returned to Hotel to get a warm top to wear. However exterior metal gates were closed and I couldn't get in. Someone turned up luckily (who said the doors should not have been closed - but they WERE!!) so I was able to get in. However, each time we returned to property we were worried that we might not be able to get in as metal gates locked. I tried called host on number I had via Booking.com but calls were never answered. Maybe cos end of season and they forgot we were there????