Panora sea view -modern facilities walk to beach

Amazing view over Surin. Beautiful sunrises in the morning when awaking. With a lot of pools, a fitness centre and Sauna. A lot of staff can be used by the landlord like beach bags or mats. Great restaurants like Carpe diem, Tiki and Riverside. As well as a little breakfast guesthouse with amazing Thai coffee just a few 100 meters on the right when you leave the Mida Resort. Very friendly and willing to help hotel staff. Great food and coffee either at the MIDA GRAND RESORT.

The communication between the hotel and property owner about WIFI and how it got handled the first 3 days. We could not reach our sick daughter by Internet and/or video call to see how she is doing. Had to go to the lobby to do so, because there was no Wifi in the room. Also, side work suffered because of the missing WIFI. WIFI is a must-have if offered in the room. Which got solved on day 4 of the trip. Details: The hotel was blocking the WIFI because it was not, or was delayed paid by the landlord. Then even when the landlord paid we had to arrange again by calling the hotel so that someone comes and reset the blocking of the hotel's IT team. Otherwise, we even were not able to enter WIFI with a valid Guestroom # and password. I suggest a scheduled (SOP) template in the room or at arrival so guests have an idea of the rundown of the rental. As well as a list of the items in the property that can use and do not belong to the hotel. (SOP) Also what the hotel can be asked for and what not. (SOP) General better communication between the hotel and the landlord. It can not be that the customer has to suffer from that. Eg. Landlord provides the booking details and a deposit which can be used by the hotel. Then if the landlord really overseas to arrange the payment of the WIFI or something else for the apartment. The hotel (as the landlord allows written in advance) can use the deposit to arrange the WIFI or other property facilities. Problems solved - everybody is happy. Customer, hotel and property owner.

Nice view from the room and nice facility.

Didn’t get any wifi conection and could hear to much sound from the hallway.

How almost every building had their own rooftop pool, but ours had a bar with an amazing view.

That the compound is huge and there weren't buggy service made known/available to us.

great views from the apartment and roof top pool is amazing. definitely great value and I would recommend to stay here.

Room should be listed as an air bnb rather than a hotel. we arrived and no one was able to assist us as the apartments are privately owned. the local contact was helpful but arrived late so we waited an hour before knowing what what happening. the room was cleaned late so we couldn’t access the apartment until 4 pm. wifi did not work for majority of stay.