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Hotel Chapter

Top rated by guests

Hotel Chapter Hotel in s-Gravenzande

Hotel Chapter Hotel in s-Gravenzande

Hotel Chapter Hotel in s-Gravenzande

Hotel Chapter Hotel in s-Gravenzande

Hotel Chapter Hotel in s-Gravenzande

8.5Excellent

(653 Ratings)

"Loved the whole experience here. Great room, helpful staff and dinner was outstanding. When we were told that a breakfast box would be ready in our pigeonhole from 07:30 we expected a croissant and no..."

Verified guest

Don't miss out! Price and availability may change

8.5 / 10.0

Excellent(653 Ratings)

Hotel in s-Gravenzande

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel Chapter in s-Gravenzande provides adults only accommodations with a terrace, a restaurant and a bar. Located around 1.3 miles from Vlugtenburg Beach, the hotel with free WiFi is also 11 miles away from Madurodam.

Amenities at Hotel Chapter

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

TV

Free parking

Map of s-Gravenzande

city location on map

Nearby attractions

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.5Excellent

(653 Ratings)

"Loved the whole experience here. Great room, helpful staff and dinner was outstanding. When we were told that a breakfast box would be ready in our pigeonhole from 07:30 we expected a croissant and no..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.5 / 10.0

Excellent(653 Ratings)

Hotel in s-Gravenzande

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of s-Gravenzande

city location on map

Nearby attractions

Available Rooms

About this hotel

Hotel Chapter in s-Gravenzande provides adults only accommodations with a terrace, a restaurant and a bar. Located around 1.3 miles from Vlugtenburg Beach, the hotel with free WiFi is also 11 miles away from Madurodam.

Amenities

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.5 / 10.0

Excellent(653 Ratings)

100% verified reviews

4.0 / 10.0

False pictures at Booking

Good location. Nice automatisation of processes

Room doesn’t match pictures at all. Instead of cosy room we’ve got a gloomy small space with bad lighting and windows to nowhere. I’ve complaint that we’ve got not what we’ve ordered, but manager just confirmed that it is what it is (and that I’m looking to another room category). Also EN version of application is just partially in English, what confused a lot self check-in process. Instruction for the parking is false. Instruction how to get breakfast is a quest. Glad to hear that neighbors are having female orgasms every morning and evening, but this is a minor feature comparing to mentioned above.

2.0 / 10.0

Traumatic experience

On a positive note, my room was spacious, there was a coffee machine with excellent coffee, a large shower, and the provided toiletries were the most fragrant I have ever experienced in hotels around the world. The restaurant was also fantastic—despite the kitchen officially being closed, we were served an excellent steak and fish.

During my stay, there were significant safety and health issues that I believe other guests should know about. Most urgently, I was forced to call the emergency line twice during the night because someone repeatedly tried to enter my room—at least three times, both manually and digitally—while I was locked and barricaded inside. Only the police were able to help me leave the hotel safely after what was a truly traumatic experience. Breakfast is provided in a cardboard box that sits in the lobby for all rooms. In my opinion, this does not meet health and safety standards, as cold items like ham, cheese, and bread are in direct contact with the paper box, and anyone can access these boxes since they are left out in an open lobby. Additionally, the main door to the building could not be locked, meaning anyone could enter the premises 24/7, which further added to my concerns regarding security. Since this is likely a historic building, there is no elevator available. The narrow, winding staircase makes it difficult to carry large suitcases up and down. The window is at the level of the roof of the adjacent building, which makes it possible to walk or even jump down from the upper floor of the hotel. During my nighttime incident, I found this very unfortunate because if someone entered the room through the window, no one would hear or see it. Room service came into the room unannounced and without knocking; fortunately, I was in the bathroom, which had a lock and heavy security door. Unfortunately, despite some positive aspects, the nighttime incident was so distressing and the overall lack of security so profound that I must leave a low rating. Safety must always come first.

10.0 / 10.0

An outstanding experience which we will long remember

Loved the whole experience here. Great room, helpful staff and dinner was outstanding. When we were told that a breakfast box would be ready in our pigeonhole from 07:30 we expected a croissant and not much more. But talk about exceeding expectations! Fantastic spread and a superb start to the day.

5.0 / 10.0

Pictures Are Misleading - Avoid Room 1

The breakfast box and shower were very good. Great central location.

Getting into the hotel was a fiasco. Everything works off digital keys, but there was no digital key for the front door, which was locked. It took almost an hour to sort out, no doubt made more difficult by the fact there is no reception. This is a hotel that avoids all personal interaction. When we finally got into our room we realised immediately that it bore little resemblance to the photos attached to our booking. We mentioned this to the young man who sorted out the key problem. His response was that there are five of these rooms...yet only one set of photos appears on Booking com. The bedding was totally different from the photos, the windows were covered in opaque film letting in very little light unlike the photos posted. The windows in Room 1 look out onto an alleyway behind 'The Steak Club'. You have to crane your neck and look high up to see the sky. People walk by your windows changing beer kegs, emptying glass bottles or doing other work-related things. Bearing in mind that there is so little natural light, you'd think the owners would make sure that there is plenty of artificial light. Not so. Others have commented on this, but it has still not been rectified. Even with all the lights on, it is dark. There was no desk (as advertised). The table and chairs make it impossible to get into the cupboard. Having the bed made up as shown in the pictures would have helped, but the bedding was a little sad with threadbare sheets and scorched cushion covers. The main sheet barely covered the mattress. If you're going to sell rooms like this, you need to offer a discounted price and accurately describe what it is you're offering...then people won't be disappointed. This particular room was totally overpriced, in our opinion. Other rooms may have met our expectations, but this room did not.

9.0 / 10.0

Quirky but enjoyable.

It was difficult to reach the location as a road was closed for rebuilding. We enjoyed being on the town square and the Saturday night revelry didn't disturb us much. Breakfast (in a box) was as expected and met our needs.

I would describe the electronic door locks as unusual (and I have professional experience of fitting electronic locks). They failed to work twice and the absence of staff to fix problems was a nuisance. The staircase to our room was very steep and dark, which meant that we had to be very careful when descending with luggage. We had an excellent dinner at the steak house next door.

8.0 / 10.0

Great room and location, staff only in the afternoon/evening.

Excellent and very large room with balcony. Very comfortable bed. Located in the centre of the town square with all shops and restaurants around.

No staff when restaurant is closed. Make sure you get a code for a locker to get your room key on arrival. Breakfast is not in the restaurant, it's a prepared box delivered in the morning. You eat in your room.

10.0 / 10.0

Home away from home

Hidden away from the hustle and Bussle. Access was very easy, but you need a phone that can do contactless payments and email access. Attached restaurant is great and the included breakfast was delicious.

8.0 / 10.0

Good stay for 1 night.

Location was good in the city centre. The rooms were clean and spacious.

Wooden floors, so you hear when people above or below your room are walking around. Breakfast is served in a box, to eat in your room, this was enough but basic.

9.0 / 10.0

Excellent nice cozy room and great breakfast

Nice cozy and the breakfast was excellent

The shower And going up the stairs with suitcases

9.0 / 10.0

great place to stay

everything was amazingly thought over and we enjoyed every minute of our stay

-

9.0 / 10.0

Highly recommended! We loved to stay in Armada.

We love to eat at ´Het Galjoen´ and that was just on 50 meters away. The staff was very friendly and the breakfast was TOP, even they were closed. It was a big clean room with comfartable bed and shower!

Nothing!

9.0 / 10.0

Pefect downtown location, walking distance to just about anywhere

Perfect location smack in the center of town on the Market Square. I was born and raised in ‘s-Gravenzande, but moved away in 1980. Some things are still the same - week market on Friday afternoon - and the Spaanse Vloot (the original hotel/restaurant) on the corner of the square. The hotel (now Boetiek Hotel Armada) and the restaurant (now Brasserie Chapter) have been completely overhauled, but our room in the attic looked like it had been there since the 1600s albeit with modern fixtures. The room is huge! Great breakfast served in a box. We had dinner in the restaurant, highly recommended.

10.0 / 10.0

Excellent hotel in the heart of town!

Exceptional spacious room with a modern decor- the pictures really don't do it justice :) Check-in went smoothly, staff was friendly and breakfast was very nice and freshly prepared.

Minor details: we were looking for a minibar and a box of tissues but couldn't find any.

9.0 / 10.0

Superb

The rooms were comfortable and spacious. The hotel is located on the square, so convenient for walking into town. The staff were helpdful and friendly.

The room was a little dark, a brighter main light would be good.

8.0 / 10.0

Quiet stay in a quiet hotel in a quiet town.

A very good hotel of it's type. Huge, comfortable bed in well appointed room and decent aircon, once I'd got the setup sorted. I only had a simple breakfast but there were plenty of options available.

Nothing I could put my finger on but sadly it wasn't my style of hotel. Possibly just a bit boring?

10.0 / 10.0

wonderful stay, superb people , property, food and welcome

the pictures on site do not do it justice, lovely modern bar and breakfast area and a simply fantastic , trendy room a la Crazy Bear

nothing

10.0 / 10.0

Exceptional

excellent breakfast. very stylish renovation of an old building.

all great

10.0 / 10.0

I enjoyed my stay, thank you!

Breakfast was surprisingly wonderful. I enjoyed a dinner at the restaurant as well. every staff was very kind.

Difficult to find it, but it would be nice if a location of parking area was illustrated with a map on the web site.

10.0 / 10.0

Super hotel in a Perfect location

Really great large room. Top quality everything.

10.0 / 10.0

Good small hotel in all respects.

Good Quality throughout. The staff were great. Breakfeast was excellent. Free parking adjacent to hotel.

The stairs to the room. I believe that there may be a room just at the base of the stairs which could suit the less athletic amongst us. Hotel signeage could be improved to help find the place.

10.0 / 10.0

Exceptional

The staff was extremely friendly. We called that we would arrive later and there was no problem at all. We got extra free thee, which was delicious. The bed was very comfortable and a real double bed and not just two single beds pushed together. The room was spacious and exceptionally clean. The breakfast was very tasty and abundant and the check-out at 11 gave us the time to enjoy the morning without having to rush. This hotel is absolutely on my list of place where I love to return.

Nothing

10.0 / 10.0

Go with your eyes closed ! Everything is perfect

Everything was perfect. Our room (nr 3) was nicely furnished with super large bed and sunny balcony. The breakfast is excellent. Free parking located nearby. Calm location. Nice owner

10.0 / 10.0

super relaxed

alles is perfect en eigen buiten terrasje privé. top top

NVT

10.0 / 10.0

Exceptional

It was really beautiful and looked even better than in the pictures. The staff was really helpful and super friendly.

10.0 / 10.0

Excellent in every possible way!

The friendly and attentive staff, the comfortable room (and free upgrade to a larger room) and the rich and delicious breakfast.

Everything was perfect.

10.0 / 10.0

Excellent

Amazing staff ,very clean and top class rooms, Amazing breakfast

10.0 / 10.0

Fantastic stay!!!

Excellent location in the town square near many restaurants. Room was clean, comfortable and had all expected amenities. Breakfast service and staff overall were fantastic. Highly recommended.

9.0 / 10.0

Superb

The hotel is situated in a historic building on the central square of S'gravezande. We arrived by bike and were greeted by the owner in front of the hotel. We could store our bikes securely indoors. The rooms were clean and stylish. The staff was very helpful and friendly. Extra credit for the breakfast. Apart from being delicious it was served on the table with plenty of room from other guests. They are an example for other Dutch hotels in this aspect.

When we arrived the restaurant attached to the hotel was already fully booked.

9.0 / 10.0

Comfortable..

Location is very good. The room is good quality furnished. Breakfast was very delicious. We were happy to stay there.

İt could be good, if there would be a small fridge in the room.

10.0 / 10.0

A real Boutique Hotel!

All rooms are very individually furnished and designed. Even as the whole building is from the 1600’s no amenity was missing for us. The service was impeccable. Room #5 was on the first floor looking out at the central market place with lots of restaurants to choose from. The Hotel is part of the Brasserie Chapter. At least once you should enjoy a meal there. Unforgettable experience. In a very good way.😉

10.0 / 10.0

Very happy customer

Amazing reception. Amazing service. Wholeheartedly recommend!

8.0 / 10.0

Fantastic, clean, spacious room, very kind and professional staff, but sound isolation is very poor.

Everything was really perfect, the room was really clean. As if we were the first customers ever. The room was very well equipped with different spots to sit. A very cozy couch, table for two to dine and a "bar" to sit and work at. Also very spacious with a proper working (silent) airco.

There really is a big drawback to the room we had. If you're lucky and the room above your room (room number 2) is empty your stay at this hotel is going to be perfect. However if there are guest in the upstairs room you better hope they go to bed early, because every step they make, every word they speak you can hear in your room. We had the bad luck that they went to bed after 03:00 pm so my night wasn't very good.

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