Getaria Apartamentuak - Balentziaga

Very clean and tidy. Plenty of equipment and lots of thought given to those travelling with small children. Communication was very good.

The property isn’t the most attractive from the outside but it makes up for it on the inside.

Comfortable bed, availability of a washing machine, lots of pods for the coffee machine.

This is a great apartment at the top of the hill behind the old town. There are free outdoor escalators up the hill! It’s on the same road as the Balenciaga museum. A shortish walk downhill to the old town and the beach. Handy supermarket nearby. We didn’t cook in because the restaurants were great so no idea on kitchen equipment. Basically, you get a long room divided into bathroom, bedroom and living space with a window at the far end. Our daughter stayed one night on the sofa bed, which she said was comfy. If you’re lucky they offer you a parking space behind apartment- say yes if you’re offered it because parking is not easy!

Nothing. But I don’t like being asked to give a 10 rating because it defies the point of ratings. Even if you get a direct discount next time you come.

Bed was comfortable. Cleaning crew was very friendly and tried to be helpful. Grocery store was very nearby. Was clean.

Not located where shown on map when I booked it. Very difficult to find. Had to enter codes multiple times to get the doors to open. Apartment was a big disappointment- living room furniture consisted of a couch, nothing else, no coffee table, no end tables, no reading lamps, no rug. Kitchen had no coffee pot nor any condiments beyond salt. Turns out you have to go out into the lobby to get coffee. Shower very, very slippery and the water flooded out across the floor and into the hallway. View from the only window is a close up of the adjacent building's parking garage. Every time we asked for help the owners sent us videos, couldn't be bothered to reply by phone or in person. Using the laundry was a nightmare, even the cleaning staff couldn't figure it out. Our clothes never did get dry.