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Tru By Hilton Grove City Columbus

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8.7Excellent

(188 Ratings)

"Everything!"

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Don't miss out! Price and availability may change

8.7 / 10.0

Excellent(188 Ratings)

Hotel in Grove City, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Featuring 3-star accommodations, Tru By Hilton Grove City Columbus is located in Grove City, 7.9 miles from City Center and 7.9 miles from Ohio Theater.

Amenities at Tru By Hilton Grove City Columbus

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Grove City, OH

city location on map

Nearby attractions

Columbus Zoo and Aquarium

Columbus Museum of Art

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.7Excellent

(188 Ratings)

"Everything!"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.7 / 10.0

Excellent(188 Ratings)

Hotel in Grove City, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Grove City, OH

city location on map

Nearby attractions

Columbus Zoo and Aquarium

Columbus Museum of Art

Available Rooms

About this hotel

Featuring 3-star accommodations, Tru By Hilton Grove City Columbus is located in Grove City, 7.9 miles from City Center and 7.9 miles from Ohio Theater.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.7 / 10.0

Excellent(188 Ratings)

100% verified reviews

10.0 / 10.0

Amazing!!! ❤️

Everything!

Everything was amazing!

8.0 / 10.0

Overall a good stay aside from some small details

Clean facility and friendly staff

Breakfast options need to be better. Not much fruit. In town for softball tournament and it is difficult to find ice.

5.0 / 10.0

Blame Game with Booking.vom

Staff

Do NOT use booking.com for this property! I booked and paid for 2 queen mobility accessible rooms, when I got there I was given 2 standard rooms. After several calls back and forth between booking.com and the customer service reps of the hotel, I was caught in the blame game between the two. Hilton said booking.com over sold the availability of the rooms, booking.com said Hilton oversold and didn't hold my room, check-in was 3, I arrived at 4:30, plenty early enough. Hilton also told me this happens 'alot' with all 3rd party sites on their properties. My question that I never got answered from either was why do they continue to allow them to sell rooms if they are scamming people? And if they know it's an issue with third part sites, why not give the customer some sort of compensation instead of playing the blame game. I don't know who was right or wrong, this is my first reservation I've had this issue with. Bottom line though I was not given a room I had proof of reseving, and not offered any sort of refund, not even a partial one.

5.0 / 10.0

Not good

Property is nice

Too close to interstate Fire alarm s went off at 11 pm

9.0 / 10.0

Over all very nice

Room was amazing Pool was closed which was a bummer because my little girl had a doctors appointment and we booked it for the pool ! But the staff was amazing and very friendly

Pool closed

6.0 / 10.0

Adequate

Coffee bar

Middle of the night fire alarm w fire trucks and smoke, granted, not within hotel’s control but no compensation offered (reward points etc)

10.0 / 10.0

Nice convenient location, close to everything. Very nice and helpful staff. Will stay again.

Best location in grove city. Walking distance to many restaurants and shops.

9.0 / 10.0

Nice getaway

Nice clean atmosphere

10.0 / 10.0

Very nice

Very clean and bright! Smelled amazing

Room was very small! Very tight

9.0 / 10.0

We didn't spend much time in the hotel. Left early each day & returned very late at night.

Breakfast was better than most other hotels. Location was nice, easy to get to, felt very safe. Hotel was clean, most staff kind, friendly & willing to assist. The night staff was especially friendly & welcoming! Also, Front Desk staff member & Supervisor both were quick to assist when I arrived home & discovered a billing error. I had my answer in less than 24 hours &m my refund for the discrepancy in a few days!!!

No freezer in small refrigerator in the room. One staff member at the breakfast area was curt when asked a question regarding an item that was available the previous day. She told me they change offerings daily & that is understandable. However, the one thing I requested (that I had the 1st morning) was never again offered the rest of my stay.

3.0 / 10.0

Hilton should take their name back. I

Clean

Very small uncomfortable room at a very expensive price.

8.0 / 10.0

Excellent staff as always. Will continue to book in the future when visiting Ohio

This is my go to place when traveling to Ohio to visit family.

Not really a complaint, just noticed a few ants in my bathroom…nothing major I did notify the front desk upon checking out

8.0 / 10.0

Nice, clean place to stay, just not very good breakfast.

Rooms were clean, liked the set up. Loved the shower with the shampoo, conditioner and body wash set up. Air was very cool.

Only thing we didn't like was the breakfast. It was more like microwave or compressed food. Not good at all.

9.0 / 10.0

We would stay here again

Lots of room in lobby, lots of choices for breakfast, comfortable room, great price value, checkout at 12

Hot water was only on one side of lobby

9.0 / 10.0

Great stay, wonderful staff, clean, and great location.

The breakfast was wonderful!! The location was amazing! We enjoyed our stay at this property.

The only thing I didn’t like was that housekeeping was every other day and you have to request housekeeping before noon, which I was unaware of. Other than that a great place.

10.0 / 10.0

Clean, visually stunning, and staff was amazing!!!

It was very attractive design

I didn’t care for the bedding. It was itchy & not traditional bedspread or comforter - not warm covers.

10.0 / 10.0

Very clean and friendly

Very clean and good location

Loud in the hallways

10.0 / 10.0

Overall, very positive experience at the hotel and I would stay again. I think it is in a really convenient area.

There are a lot of things to do on the property and it is close to shopping centers and restaurants. it is very family-friendly. Staff was kind. The hotel is conveniently situated right off of the highway. It is also not too far from inner city Columbus.

The rooms could have been designed a little better, but it was still very nice and spacious. There was some type of renovation occurring on my floor. Carpet was missing along a certain part of the halest which was alarming upon exiting the elevator. A couple of breakfast machines were broken this morning and prevented some of my family from being able to eat at the property (as it’s included in our stay).

8.0 / 10.0

A decent night sleep in a scaled-down hotel room.

The breakfast was superb! There were plenty of good options to choose from. And, the dining room staff was wonderful in getting more pancake mix for the guests.

I was disappointed there was no in-room ice bucket; the guy at the front desk (when asked about a bucket) throws a plastic bag on the desk which was unacceptable to me. Naturally, I didn't take the bag.

8.0 / 10.0

Overall great

How’s it updated and convenient, staff was lovely

The beds and pillows were a little uncomfortable and it sounded like the dumpster truck came at really late hours banging around outside.

1.0 / 10.0

Horrible, poor management of gas.

The property was conveniently located.

Starting at 1 AM on our second night up until 6 AM there was significant noise and moving a furniture in the room above ours. We contacted management multiple times seeking their assistance to deal with the other guest and they never did. Additionally, somewhere in the rooms around us gursts were smoking and smell it in our room Since we ended up getting up at 6 AM and leaving Because of horrible situation. Definitely not making it safe for a 4 Hour drive home.

10.0 / 10.0

Worth a return trip

Great concept well executed. Very comfortable rooms. Great breakfast.

Front staff was absent during check out times. Not even in the office. Need to have someone paying attention.

10.0 / 10.0

Exceptional

Facility was clean and staff was super nice

The room was on the smaller side and there was no storage for clothes besides hooks on the wall

7.0 / 10.0

Good

I liked the hotel itself and the amenities.

Tim that works the front desk was rude and condescending during check in.

9.0 / 10.0

Superb

We spent one night in the hotel : nice and modern rooms, really enjoyed the bathroom and the breakfast.

8.0 / 10.0

Great place!

Clean and comfortable stay. Bed was very comfortable. Staff that we encountered were very friendly and helpful. Will definitely stay here again and refer friends and family.

Didn't get to use the pool, not enough time, however it looked very nice! 🙂 Next time definitely.

7.0 / 10.0

Good

Was up to date and pretty clean.

The rooms were small for any more than two people.

10.0 / 10.0

clean friendly great breakfast!

very clean very nice staff great breakfast

9.0 / 10.0

Very nice!

I like the location, the room amenities, and the decor.

9.0 / 10.0

Nice hotel in a great area.

Very nice hotel. Check in was a breeze and I wound up having to change the dates of my stay which was no problem at all. Rooms were very clean, very central location with lots of restaurants in the area. Make sure you follow your GPS to get back to the highway as Stringtown road does not allow turns at certain intersections.

10.0 / 10.0

I will definitely be coming back again

It was good I liked the waffles

I wish it was Turkey sausage for people like me who don’t eat pork

8.0 / 10.0

Nice stay close to the city!

Customer service was great! Gentleman in the front was very friendly. Easy check in & checkout. Room was nice. Breakfast was pretty good.

No cons :)

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