(EE2731) Storey Lake VILLA 5/5, Private Pool & Free Waterpark

Golf trip

Overall, it was great because our family was able to be together under the same roof. House is very minimalistic and beautifully decorated. A few things should be considered though…the couch needs a really good cleaning. Lots of stains and wear (it’s nice but not the dirty parts). The rug in the living room needs a REALLY good wash. I have the same one and it’s not that dark. For 10 people to stay 4 days, consider leaving more supplies. The only trash bag in the kitchen was the one in the bin. I had to make a run for toilet paper, more dish soap (because the dishwasher doesn’t work), Lysol wipes, extra paper towels, trash bags were a few items among others. There are a few things around the house that need fixing. I only mention this because of the check in email clearly stating that any damage will be charged back to the renter. Brick wall paper in game room was unglued, one of the pool sticks string was unraveled, bar table in game room was stained, carpet going into the Mickey room is ripped up and we kept stabbing our feet into the wood strip, kitchen island had dents in the paint where the stools get pushed in, plastic cooking spoons had melted edges, a knife had a broken point, no detergent?, limited towels in bathrooms and other things. Tiny chigger looking bugs everywhere. Information provided Can certainly be improved. Not aware we had to check in with security at the gate to register our car to get in through the gate because Waze takes your through another entrance that is always open. One night we ended on the other side (thought it was the same) and we were panicking on how to get in. Door code at checkin was disabled and they gave us a new one. Was just irritating after a long travel day and screaming toddler. Thankfully they have numbers on the email you can call. There is a trash pick up daily! You just leave your bag on the curb and the neighborhood people pick it up. Didn’t know and we have 4 smelly bags. Overall, this is a beautiful place and I love the convenience of the pool and how open the place is. We made it a fun vacation and was definitely a memorable one. Perhaps consider making it more comforting? Deep clean, provide more supplies, allow for dishwasher usage, please! The amount of dishes 10 people produce even while trying to be clean is a lot. Think about allowing people to use the heater for the pool, jacuzzi, and usage of the grill for no additional charge? Seems like something that should be included?

This was my first time renting from you guys had a very good experience would just like to suggest some type of booklet with instructions about everything concerning the house codes and how things work but overall I give it 5star

Property was not as clean as it should. Was limited towels and rags. Lot of dusting needs to be done at location. Overall was ok but no pleasant.