JÒHŌ HOTEL Kaohsiung

We booked a room for 5 people and got a two queen bed s bedroom, which was obviously too small, and then were asked to double the payment which made it an ultra expensive stay for a mediocre hotel which felt like a pre planned scam

So obviously we can not recommend our experience to others

Very friendly staff, nice and clean decor.

Nil

Staff were very welcoming and attentive to our needs, complimentary afternoon tea with delicious hot tacos, spacious room with comfy bed and blankets, great location walkable to 高雄車站, 六合夜市 and 美麗島站

We had an issue with the hot water supply and water drainage on the first night but the staff were very helpful. The water pressure is also a bit too weak for our liking

The staff is VERY hospitable, and the hotel looks good and clean. The room is spacious, and I liked the view from the high floor. The amenities are great, the hotel provides with tea and coffee capsules, as well as cookies. There is hot food for free during certain hours. You can refill drinkable water for free (you cannot drink tap water in Taiwan), but refilling requires you to go to the second floor or the top floor (RF) and approach the purified water tap. The cleaning service seems to constantly come and check if any rooms need to be cleaned. They respect Do Not Disturb mode.

Well, my biggest issue was the noise. While the staff acknowledged my issue with noise and provided me a room on the 13th floor, it seemed out of their control at this point - because the building itself has VERY poor sound insulation. I could hear not only cars from the road, but also all surrounding rooms - from water to doors shutting, etc. Additionally, the curtains don't fully block the light. A combination of noise and light create poor sleep which directly affects the visitors' perceived experience. If you sleep deep, this may not affect you as much. Unfortunately, there were additional problems. Very limited vegetarian food choices. The breakfast is not all you can eat buffet (to my understanding), it is a buffet where you take personal bowl of starter, main, etc. If you don't have meal included in your plan, then the main course is an extra charge. Cornflakes felt cheap (another hotel on my same holiday provided tastier brand). Some of the facilities are out of service - toaster in breakfast, hot water dispenser in RF floor (top floor). While the staff is super welcoming and visibly does their best (they are very fast and efficient), the English of some of them was not so great. I hope that Joho doesn't see this as an insult, but rather as room for improvement. Overall, it's a very good hotel, but suffers from certain issues, which if were not occurring - I could easily give it 8-9 rating.