Aizawl Guest House Apartments

Clean room. Beautiful views and free wifi.

AC is cooling only.

Lovely location. Stunning views.

Other than Mary, the staff was non-committal and the boss lady was somewhat unfriendly. They need more than one English-speaking staff member to deal with customer issues. Communication was a huge problem. However, I must add that as a result of the boss lady's somewhat rude treatment of one of our group members (as a result of miscommunication between the staff), Mary went out of her way to provide a complimentary room to our smoking group member. Kudos to Mary and the owners for doing their best to rectify the misunderstanding.

Location, view and the staff.

Breakfast was limited and variety was missing.

Nice view of the city

DONT BOOK HERE! It’s way overpriced and the service is very bad. The room was only 9 square meters instead of the written 26 square meters as booked and written. The upgraded room also only had EXACTLY 9 square meters which is half the size of a German prison cell. The pictures at booking are false: it will NOT be the room you will get. Most disappointing was the included breakfast. At the booking price of a 4 star Indian hotel I expect a breakfast that is at least worthy to be called a breakfast. We got: 2 dry toasts, no butter, no jam, no juice, no coffee, nothing. 1 banana and a tiny omelette the size of my hand. After asking for at least a pancake that I can enjoy (because the horrible omelette was spicy as hell) and 1 glass of milk the owner demanded PAY for that. To me this was extremely insulting and at over 40 hotels I visited in India this never happened before. The owner Mary also made sure that I pay a 2000 rupees security although I had to pay the Full price already at check in. What is the security for? Because I would steal the toilet paper?? The breakfast (2 dry toast, 1 banana, micro-omelette) was brought to our room without asking and knocking at our door at 8am in the morning until we opened. We were deep in sleep. The by far WORST part was, that Mary, the owner, decided to COMPLETELY build a new floor under ours. It was horrible, a nightmare. They used sledge hammers, turbo-steelconcrete drills right under my bed. All day. 14 hours. The owner was in my view greedy for money that she did not even close the house until those major workings were finished. The level of sound was over 90 decibel all day. I got sick, had to stay in bed. The sound continued for 3 days. Mary said: „it’s only for 10 minutes“ when we checked in. There are many alternatives in Aizawl to stay that are way way better, cheaper and actually caring for the customers. Do not go there. Book the regency hotel, the Floria or the Emerald hotel instead.