Primera Extended Stay Apartments

Caretakers were very helpful, very responsive. House was clean and all appliances were available. Good and safe location. Very neat building area too. Shops nearby for any need.

They had a spring mattress initially which was very uncomfortable. We requested the caretaker and he arranged a new bed for us. It would be great if they had a dining table , it's hard for families with kids without it.

Facilities were up to the mark. Good location and helpful staff

They take advance deposits in cash beyond the rental amount which is also in advance which I didn't like.

Location of property is very good.

Cleanliness, decent room size, cupboards, kitchen and balcony; It's a sort of new property - so, all are fairly new; Allowed late check-out for 2 hrs, arranged additional items like extension cord, dosa batter tawa pan. Terrace with common washing machine facility; OK neighborhood with required market, restaurant, park, temple etc., Deepak - staff is willing to help our cab arrangement, on check-out: appreciated.

They don't have "Queen bed" - given twin beds: which is not at all convenient & comfort. Matress quality is just basic, not at par with other service apartment. They have installed 32" inch "TV which don't work and even free-to-air channels" also - don't work. No rice cooker - normal or electric one; all utensils are of big size; have challenge in using them for a couple. As our trip is "staycation" - since TV don't didn't work during full stay: felt bored mostly; despite of complaint - not resolved till check-out; Their staff - who handles their website customer service is "pathetic", response very late & don't know how to interact with new prospective customers; due to her attitude: we have almost thought to cancel our stay; Management will surely miss future business - if that staff continues .... All electronic items - TV, fridge, AC are of basic Chinese brand - Sansui; On our last night - they have given next door apartments to a big group of people: they made full night - full of noise, shouts, loud talks - despite of complaining to in-house manager: no respite: just received a small sorry: next day afternoon. As expected "queen bed, TV, rice cooker" is missing during whole stay and other guests making noise: not able to give good rating, despite of new property;