Tru By Hilton West Memphis, Ar

Nice and clean. Front desk was welcoming.

Nothing

The breakfast was good, better than most hotels. The staff was very friendly. My boys liked the swimming pool and pool play area.

The location and many, many people around. I was uneasy at first because of a lot of people coming in and out. Also, the towels had stains. The walls were very thin. Idk I just had an uneasy feeling, but nothing bad happened. I wouldn’t stay again. Plus it’s Too expensive and the value don’t match all the things I don’t like.

The hotel location was good as it was easily accessible to get both off and back onto the highway, and it was away from noise and crowds. The staff was friendly and helpful. The room smelled good and was exceptionally clean. Liked the bathroom amenities. The beds were very comfortable. The hot breakfast did not disappoint. There were a couple of nice restaurants nearby--the Crackle Barrel meatloaf and fried chicken were tasty. Also had a good wine with the meal.

The breakfast was OK, but not on par with other Hilton locations

Loud music in the lobby, depleted body wash in the shower, shower door leaked onto floor, reception personal barely friendly, room was fairly spartan (few places to hang clothes, only one chair, there was even a sign that more storage space is under the bed, but there wasn't even that - you can't access the space under the bed), hallway smelled moldy