Hotel Lua
Top rated by guests





8.3Excellent
(1,094 Ratings)
"Comfortable and convenient location. Pretty quiet at night."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Located in Mexico City, 3.1 miles from Frida Kahlo House Museum, Hotel Lua provides accommodations with a restaurant, free private parking and a bar. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. Chapultepec Castle is 3.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Accessible Parking
Smoking allowed
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(1,094 Ratings)
"Comfortable and convenient location. Pretty quiet at night."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Uncomfortable bedding, dirty and even though we prepaid the 3 nights were rejected a refund for the 2 nights we didn't stay. Terrible customer service. No response to invoice request. Just overall terrible.
9.0 / 10.0
I needed help with my luggage and they took my luggage and we walked to the bus terminal directly to the gate so was leaving from. That was a big help
10.0 / 10.0
Comfortable and convenient location. Pretty quiet at night.
Room design was a little strange as this seems to be a motel (and motels in Mexico = couples looking for privacy) with some rooms functioning as hotel rooms.
1.0 / 10.0
It is not a hotel. It is a motel !
10.0 / 10.0
Everithing went ok, Meals are excellent and price/quality was as expected.
Wifi is buggy. sometime I couldn start a video call.
10.0 / 10.0
The location and the price
The ac was not working
7.0 / 10.0
This is part of the series of dating or lovers’ netting spot. Interesting experience, there is a huge 24 hrs supermarket right downstairs within 50 meters walk. Parking is convenient , you easily get the point. Bed is comfortable, lighting has its own theme.
TV is on adult channel automatically once I entered:) and it’s difficult to skip them as there are probably a dozen of these channels
9.0 / 10.0
Lovely lighting and ambiance
Only one outlet in the entire suite
10.0 / 10.0
Breakfast was excellent
Everything was perfect!
1.0 / 10.0
Traveling for business I was expecting a place on which I'll be able to rest and sleep comfortably during the night.
Everything started wrong, the staff gave me a room that was not clean and the bed was not made, basically, because I told them that I'll be arriving late, they decided to rent my room by the hour before my arrival
This is the other thing, this is a love hotel, they are not categorized as such in booking.
After they gave me a new room, my window and it looks like all the windows are facing the courtyard which is also the entrance for the villas, i just want to imagine hearing all the other rooms and cars getting in and out from the villas all night long
I decided almost immediately not to stay at the hotel and ask for my money back and the staff totally refused to gave me a refund, not even a partial refund, not even after they sent me to a room that was not ready for my arrival
Definitely not for business, for other "business" might be good, it was not ror me
9.0 / 10.0
The bed was very comfortable
No sockets to connect phone
7.0 / 10.0
Considering the price, I was generally satisfied.
It was a pity that the hair dryer was broken.
8.0 / 10.0
Breakfast was sit-down with menu choces and friendly serving staff. The hotel is neat and clean and has some 'artistic' (not seedy or tacky) coloured LED lightling that makes this hotel a bit more interesting.
9.0 / 10.0
The location was very nice, we could walk around easily to many places, food was amazing!!
The key was locked several times and we needed to ask for help from the staff to get it fixed, other than that we had no issues at all.
5.0 / 10.0
The rooms are comfortable and the included breakfast is nice. We had a problem with the door and they fixed it
The staff barely spoke a word to us even though we were Spanish native speakers. The whole ambiance of the hotel is a bit too dark. At random times in the middle of the night very loud music would be played making it impossible to ignore and it would last for hours
10.0 / 10.0
Very unusual design with such a magic melodic atmosphere, close to all amenities. Delicious and plentiful breakfast!
8.0 / 10.0
Reasonable hotel with a fun side to it,we enjoyed our stay and would go back, the staff are kind and very helpful, especially Ema at the reception is a star ,she let us store our bags for a few days while we travelled someplace other
2.0 / 10.0
breakfast
noise. got zero sleep. less than zero. like sleeping next to a laundry room with washing machine on permant spin cycle, and someone playing music all night long
6.0 / 10.0
-> Price
-> Breakfast
-> possible to leave the luggage for the day after the night
-> no proper light in the room (not possible to read in the bed)
-> seulement une prise électrique dans la chambre
-> the window doesn’t close, lot of noise
10.0 / 10.0
it was just amazing. Awesome rooms, brillant facilities. And great opportunities that you can connect your phone with the speakers in the room. good for Spotify, Netflix etc.
instead of tv they have a Beamer!!!!
just brilliant!
nothing to complain.
all good
7.0 / 10.0
very nice room, nice bed, nice shower, very clean, very good breakfast.
very loud, you can hear the traffic a lot from the room.
9.0 / 10.0
Very comfortable beds. Bathrooms very nice and clean. Easy/safe parking
The check-in staff was not very attentive. Halls a bit narrow and dark leading to the room.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Lua. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Lua pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Lua?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
