Hilton Turin Centre
Top rated by guests





8.2Excellent
(245 Ratings)
"Great location"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Situato nel centro di Torino, il nostro hotel è a pochi passi dal famoso Museo Egizio.
La stazione di Porta Nuova dista solo un chilometro dal nostro hotel, mentre Mole Antonelliana dista due chilometri.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Garden
Sauna
Spa bath
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(245 Ratings)
"Great location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
Very bad, especially upon arrival. The receptionist was unavailable, and the bathroom in the suite lacked toiletries. Very bad.
Very bad, especially upon arrival. The receptionist was unavailable, and the bathroom in the suite lacked toiletries. Very bad.
9.0 / 10.0
Location was good, not far from Train Station and squares for restaurants etc.
We only stayed one night and left early morning so did not get to experience the hotel very much. Staff were very attentive and pleasant.
Pool/spa was only by appointment and extra payment. (not that we had time to visit anyway)
8.0 / 10.0
Hotel is newly renovated and the equipment is nice. Front office team does a good job. Rooms are quite big. The location of the hotel is super good in the heart of the city.
The quality of the service in the restaurant and bar are bad. Very long waiting times and at least some of the team members are rude. Obviously needs more Management attention. I also never seen a five star hotel where you have to pay the spa separatly.
10.0 / 10.0
Great location
Nothing
8.0 / 10.0
The breakfast was correct, the people very nice and a bit slow.
Breakfast
10.0 / 10.0
My stay at the Hilton was very pleasant. I particularly appreciated the high standard of service, the cleanliness of the facilities, and the comfort of the rooms. The staff were attentive and efficient, making the overall experience smooth and enjoyable, making overall experience smooth and enjoyable.
9.0 / 10.0
The position and the cleaning
Not applicable
10.0 / 10.0
It was very elegant lovely reception area
Nothing
1.0 / 10.0
Location and bed
One of the worst hotels we've ever stayed in. The pool was supposedly "under renovation," but there was no sign of any actual work being done. The receptionist didn't speak English and gave us incorrect information about parking in the area – we ended up in a ZTL (limited traffic) zone.
Breakfast was on the level of a 3-star hotel in Austria or Slovenia, which was far below expectations for this category. Overall, very disappointing.
6.0 / 10.0
Not much
False information. I booked because if swimming pool availability for physical therapy: it was shut down
4.0 / 10.0
Rooms were well furnished.
- not a five star hotel.
-no porter to greet you at arrival
-we took bags out of the car put them on a trolley ourselves and the porter took so long to arrive we had to chase them again to help take the bags to our room even after we completed check-in at reception
-no shower cap / comb / toothbrush in room - in a 5 star hotel this should be the bare minimum. You should not have to call to request these.
- mini bar was empty (only water) not what you expect from a 5 star hotel
- breakfast was an absolute disaster. There were only a couple of tables full so the place was empty, but the staff couldn’t even manage bringing a simple coffee order to the table. This was ordered 3 times!! Food order had to be chased and when it arrived was incorrect for both of the members of the family who had ordered.
- our rooms were very difficult to get to, down the corridors, then main lift up, then across to the next building passed 2/3 sets of lifts that we couldn’t use and then down the corridors to finally get to our rooms!!
7.0 / 10.0
Beautiful rooms, convenient location, good gym, personnel extremely polite, good breakfast. Actually the fresh fruit and the pastries at breakfast were really divine. And the personnel at breakfast really top.
Even if rated as 5 star it’s at best a solid 4 stars. Personnel is very polite but not really trained at the level of 5 star: e.g. check in without any information about the hotel, check out without any inquiry about my stay, about any help with luggage or transport. And numerous details are not at the level of 5 star: no espresso machine in the room , complimentary bottles of water only for certain level of Hilton honors, the light of the wardrobe stays on all night no option to switch it off, no toiletry products only soap dispensers on the wall like in a cheap 2 star hotel, door of the shower doesn’t completely close, and so on. Overall pleasant stay but not at 5 star level.
9.0 / 10.0
I didn’t go for breakfast as I wanted to experience the Italian restaurants. I had an early dinner from the bar and the service was excellent. The staff pay attention to the customers.
No complaint
9.0 / 10.0
It was great, the hotel just opened and everything is up to date. The food in the Restaurant is very good and the staff are friendly.
- Temperature in the room could not be controlled
- Minibar is empty
10.0 / 10.0
The comfort of the bedroom and the beds. The breakfast was diversified. The style of decorations in the room, the patterns, designs and furniture used made it feel like an excellent experience, stylish, modern classic and comfortable. Staff were friendly and super helpful.
Nothing I can think of.
6.0 / 10.0
- Location, friendly staff, secured parking (outdoor)
- Modern room which seems to be recently refurbished. To many pieces of furniture (Brand specifications?) that are useless and occupy to much space of the room
- Electrical outlets in the room are faulty, likely due to a short circuit.
- Bathroom lighting is faulty, with electrical wires hanging from the ceiling.
- breakfast is average and not at the level you would expect for a 4* hotel managed by Hilton. No « à la minute » eggs, industrial cheese and cold cuts, automatic nesspresso machine, etc such a pity for a hotel in Italy, a destination that has so much too offer with food products…
- the front desk staff proposed to book a nice local restaurant for dinner unfortunately it was fully booked. So they booked a table in another restaurant in another area of city which was really actually very nice. The experience would have been very different if we wouldn’t have double checked the reservation before leaving the hotel, there was a 20-min walk to the restaurant as the staff forgot to inform us about this change.
10.0 / 10.0
This hotel was so amazing. The bedroom was beautiful and the bed was so comfortable. It was a lovely stay in a perfect hotel
Everything was perfect.
8.0 / 10.0
The manager of the bar made the experience great in the evenings, he was very funny and had a great knowledge of drinks and food. Definitely the most memorable of the hotel stay. It was lovely that the staff at reception upgraded our room, thanks again.
We were told the swimming pool would be open but we went down and it wasn't open till 3pm which is after checkout so we didn't have time to use the pool which is frustrating as in similar hotels the swimming pool would be open all day. It was hard to find staff during the day at the bar. We were told the buffet breakfast would have a lot of hot food selection such as sausages but only bacon and eggs. However, really enjoyed my stay at the hotel.
8.0 / 10.0
The hotel was very clean and was very well located, the staff were friendly. Additionally the hotel was modern.
Room was a little on the small side, also the room had no natural light. No kettle in the room but this might generally be the case in Italy.
10.0 / 10.0
very well presented, immaculately clean, room was a great size and had everything I could need.
All the staff were excellent and friendly, from reception, bar, waiting, restaurant, cleaners etc
I really enjoyed my stay and I will book again when back in Turin, Test driving the hotels Ferrari was a great treat, Thank you!
9.0 / 10.0
excellent hotel tasty breakfast
10.0 / 10.0
Wonderful room with everything one would need (and beyond). Wonderful breakfast 🥐. Good sleep on a nice bed. The staff was very helpful.
That the stay was too short 😉
6.0 / 10.0
Location and staff
Dated property, modest breakfast, over dinner I had the worse pasta in years in Italy
10.0 / 10.0
Beautiful facilities, the room was very spacious, and the bed was super comfy
L
6.7 / 10.0
The property was old fashioned and the breakfast had a very large selection where the staff couldn’t do enough for you
The bathroom was not cleaned properly, it was given a once over but I was unable to shower
9.0 / 10.0
Εξαιρετική τοποθεσία . Το προσωπικό ευγενέστατο. Το στρώμα πολύ άνετο.
1. Οι κάρτες για τα δωμάτια δεν λειτουργούσαν ποτέ , και έτσι έπρεπε πάντα κάποιος από το προσωπικό να μας μεταφέρει στο δωμάτιο .
2. Μας χρέωσαν το μπουκάλι νερό , που είχε στο δωμάτιο. Δεν ήταν ως «καλοσορισμα» όπως στα περισσότερα .
3. Οι καθαρίστριες δεν άλλαξαν τις πετσέτες και τα μπουρνούζια , αν και τα είδαν λερωμένα .
5.0 / 10.0
L'emplacement de l'hôtel et sa facilité d'accès au centre ville et à la zone piétonne.
Suffisamment de places de parcs autour de l'hôtel (zone bleue)
Le personnel à la réception très agréable et réactif.
La réception en elle même design très sympathique.
Comme indiqué à la réception lors du Check Out :
1. Le personnel lors du check in aurait pu nous avertir que les restaurants de la ville et de l'hôtel allait pris d'assaut pour la Saint-Valentin. Ceci aurait pu éviter que nous nous retrouvions le soir du 14 à manger au Bar. Nourriture (pizza froide).
2. Pas d'eau chaude de manière régulière dans la chambre selon l'heure de la douche
3. La bouteille d'eau offerte uniquement si membre Silver ou plus .... pour un 5 étoile et au prix de la chambre la bouteille d'eau devrait être systématiquement offerte (mais ceci est mon point de vue).
Je tiens à remercier le personnel de la réception lors du check out qui a été très compréhensif à mes remarques sur la nourriture du bar et le problème d'eau chaude. Le geste commercial a été apprécié.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Turin Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Turin Centre pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Turin Centre?
We found 28 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
