Hancock House
Top rated by guests





8.4Excellent
(83 Ratings)
"Gorgeous facility with high ceilings and lovely decor. Very clean. Comfortable beds and soft linens.Spacious rooms with areas to sit and relax. Fast attentive communication from staff."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Conveniently set in the center of Louisville, Hancock House provides free WiFi and free private parking. The property is located 1.2 miles from Kentucky Center for the Performing Arts, 1.2 miles from Muhammad Ali Center and 1.
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Top rated by guests
8.4Excellent
(83 Ratings)
"Gorgeous facility with high ceilings and lovely decor. Very clean. Comfortable beds and soft linens.Spacious rooms with areas to sit and relax. Fast attentive communication from staff."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Gorgeous facility with high ceilings and lovely decor. Very clean. Comfortable beds and soft linens.Spacious rooms with areas to sit and relax. Fast attentive communication from staff.
Hancock House felt very safe and secure however it is in a downtown area and caution needed when walking. Police presence is very positive and area is monitored well.
10.0 / 10.0
This place is great! Location, parking, space, cleanliness, amenities and more! Will definitely stay here again!
9.0 / 10.0
Easy parking, right downtown
10.0 / 10.0
The location-many bars, distilleries and restaurants just a few blocks away. The bed and furniture were comfortable and the decor was modern and uncluttered.
The heating system in the bedroom was loud
but could be turned off and that solved the problem.
10.0 / 10.0
Privacy and ease of getting in
No hook up for the C chargers
9.0 / 10.0
Great spot in a great location
The instructions to get in were strange, I think there was work being done on another part of the property
10.0 / 10.0
The style, the kitchenette, and the space was great.
Nothing
3.0 / 10.0
Loved the atmosphere
Beds was not comfortable at all, sheets were very stiff, shower can still dirty, found toothpicks and Bobby pins on the floor, something sticky was on some of the coffee pods, the ac in the bathroom made a noise the whole time
10.0 / 10.0
Clean!
Nothing
7.0 / 10.0
The location was good and the full kitchen was very nice.
Didn't like that the location was completely unstaffed. The mattress on the loft was uncomfortable and the loft itself was squeaky and wobbly. No breakfast.
10.0 / 10.0
10/10 Absolutely beautiful room and facilities.
I had some difficulties with entry but the communication and assistance from the Hancock House was amazing and everything was sorted quickly and easily.
10/10 on great communication and very professional and polite.
Easy to find, good parking and not far to walk downtown and access food and drinks.
5.0 / 10.0
First off, the unit layout was absolutely beautiful. Very homey and comfy. But there was a few downsides: there was dirt and residue on the cabinets, there was no trashcan in the kitchen, only a small one in the bathroom. There was cobwebs, and hand prints and smudges on the windows. Also dirty dishes were left in the dishwasher. Although with its flaws it was still beautiful. Just the upkeep and cleaning could be better.
10.0 / 10.0
Beautiful rooms!!
Nothing it was great!!!!
4.0 / 10.0
The pullout couch was terrible. There were not enough blankets or sheets. The king bed was sunken in on one side and very uncomfortable. The toilet paper holder in the bathroom was broken. There was dirt and buildup of grime on the baseboards.
7.0 / 10.0
I loved the location and the property. It is clean and kept very nice.
The AC was out in my room but they did move me to another room but the noise from the street was terrible. A lot of screaming and yelling and folks having a good time through midnight.
I had to go across the street for coffee creamer and sweetener as it was in any room.
8.0 / 10.0
Area just like as advertised. It was very clean. There was parking in the back. It was super close to all the places I needed to be.
The coffee maker didn't work. There was no shampoo or conditioner in the containers in the shower. I called the number provided to report the problems to no avail. I didn't expect to have to go out to get coffee first thing in the morning.
1.0 / 10.0
Nothing.
The worst service ever. Room lock code didn’t work and no response from the management and booking.com. We couldn’t stay and 2 days later still no one is assisting this issue. Need to get refund.
7.0 / 10.0
The place was comfortable and clean. Decor was nice. The cost was reasonable. Good location for checking out Nulu. 25 ish minute walk to downtown.
I booked 4 rooms. 2 of the codes for the rooms we were given didn’t work. I tried contacting the numbers available on booking.con and google and they were either disconnected and no one answered. My SIL found a number posted on a piece of paper in the lobby area and was able to reach someone to help us. Also, the street noise can be loud at times, as others have said. I brought my sound machine and it helped.
3.0 / 10.0
Could have stayed at a motel 6 for the same experience and 1/3rd the price
10.0 / 10.0
the loft apt, the colors, the location
thin walls
10.0 / 10.0
the clean beautiful rooms and so quiet
water wasn’t hot enough
8.0 / 10.0
The Room was spacious and comfortable. The bed was comfortable. The Couch could have been a little better, but it wasn't terrible.
It could have been cleaned a little better. There were a few crumbs on the counter. Also, i would like to have seen trash bags in the waste cans.
10.0 / 10.0
how quiet it was
the heating system didn’t seem to work.
10.0 / 10.0
The bed was amazing. The accommodations including the kitchen were great for someone staying for an extended period of time. It's a very unique hotel. I'll definitely be going back again.
7.0 / 10.0
Clean, bed was comfortable.
The bathroom door would not close unless pushed w/ force, the toilet seat was broken and taped together.
9.0 / 10.0
The whole Nulu area is great. Lots of fun restaurants and bars and a run of distilleries is only a block away on Market street. eEasy to walk to lots of places. We have an entire small one bedroom apartment. It’s clean and has everything we need. Pretty quite considering the city streets are just outside.
8.0 / 10.0
The property was only a short walk to a lot of great spots! Nice and clean room!
We encountered an issue with the code to get into our room, but it was resolved. The room was very nice but if you are a light sleeper there is a lot of noice from passing cars.
9.0 / 10.0
Clean, easy access with a code that has been sent before arrival, plenty of free street parking and behind the building for guests, 20-min walk to attractions downtown, ...
My room door (304) had problems locking from the outside because it seems like the deadbolt isn't correctly lined up when you just let it shut behind you. Had to play around with it a bit until it locked, but it did eventually.
It does get noisy. Thin walls and the street noise isn't a whole lot but it seems louder than it should be.
FAQs
Is parking included with this inn?
Parking is not specified as an available amenity at Hancock House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.
Is Hancock House pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
