The Link farmstay

The Link farmstay is a beautiful place to stay. The rooms are very spacious and comfortable. I accidentally booked for July instead of June (when we showed up) and they immediately got us into a free room which was very kind and helpful. They had a laundry service too which was very quick and useful. Great hospitality and loved the tea! Thank you.

The location is a little bit outside of the town but if you are happy to hire a bike or get grabs into town then it is very easy to get around!

The link farmstay staff was the perfect setting for my two nights stay wish it could have have been longer! The staff were friendly and accomodating. A short Grab journey out of the centre (30,000 Dong). The accommodation was clean, tidy. Offering early check in and bag storage that helped lots. The free breakfast was delicious and the additional lunch and dinner they offer was very tasty. The room had a perfect window and the views were incredible from the balcony. Just a short distance from the centre it was quiet and a relaxing stay. As a solo traveller I felt safe and well looked after

I LOVED this place. It’s a short Grab journey outside of Sapa centre (30,000 Dong so about a quid if your British) and the views from it are beautiful. You look down over a valley. It’s also got a real honest, rustic charm to it and the staff and owner are fantastic. There are chickens wandering everywhere as you walk in too which is great. The room I had felt a bit more ‘upmarket’ in hotel terms than what you expect from the rustic feel when you walk in. I’m not picky with accommodation but it was clean, tidy, and really stylish. Loads of wood panelling. The price I paid was ridiculous - something like £12 a night and it’s worth double that for sure (by Vietnam pricing). Huge fan of this hotel!

Nothing at all. I had a slight quirk with my air conditioner but the host got it fixed really quickly.

Beautiful view of mountains and neighboring farms, good air conditioning, good hot water and water pressure in the shower, firm and clean mattress. Having the option to order meals for an additional charge helped because the location was remote. Clean spacious and well maintained room. The 2 ladies that cleaned the rooms were wonderful and kind human beings.

1. Staff was mixed in their service quality: some were welcoming and helpful like the 2 ladies that cleaned the rooms, others were not. An example is we were told to use the WhatsApp number for any requests we had. But when we sent a WhatsApp message or called the number to order meals, we got no response, a delayed reply or were then told that we should go find the staff on the property instead. The staff on the property had no phones and worked limited hours. So telling us that we could reach management at “any time” was not helpful and came across as fake niceness. It meant management offered services that they couldn’t actually provide. Another example was the night before checking out, no staff was available at 8pm. We needed to collect our laundry and wanted to pay for all the meals and drinks we had consumed as we were catching a bus at 6am the next day. This created anxiety and rush the next morning as we had to do all of that last minute. A final example is the complimentary breakfast: they refused to give us an extra portion of food for our kids. Who does this?! We would have even paid for the extra food if that was necessary. To say “no” without explaining or understanding was unprofessional. 2. You had to climb 2 steep hills to reach the main road whenever you needed to take a taxi or bus because drivers refused to drive the narrow steep road to the homestay. So it was very difficult with luggage and during rainy slippery conditions. 3. Since there were no screens on the bedroom windows or door, the room would get filled with flies whenever you opened them.