Aqua Palace Chatan by Coldio Premium

Having two toilets/bathrooms for the quantity of members in family. Access to the pool. Access to the rooms with the digital lock

The restaurant food smell on entry. The ability to merge two separate stays into one to prevent moving luggage.

Spacious & clean

Location

The apartment was spacious and comfortable, and conveniently located within a 10 minute walk to the beach and American Village.

It was unfortunate that the kitchen was the most under-utilised space as it was not equipped with basic cutlery and utensils.

- Clean and no smell - has laundry machine and cloth dryer - responsive customer service through email - happy with the location and parking - Bathtub is very good and warm water is stable - Kitchen is very good with 3 gas stoves, one small and one big grills, though I didn't use grills - has a vaccum cleaner - AC is good and stable

There was a beeping sound from the gas detector in the kitchen. It beeped every 5 minutes for 2 nights and it was annoying to sleep with it. Although they responsed very fast, it still took about 3 days to find out the root cause and fixed it. They sent technicians 3 times to fix it. If they could wait 5 minutes to make sure it's fixed, it would be much better. - The cloth dryer has limited volume to dry up cloth and there are no place or equipments to line/air-dry the cloths - A small bath stool would be nice to shower before bathing - No bowls provided in the kitchen