Hotel y Aguas Termales de Chignahuapan

Top rated by guests

Hotel y Aguas Termales de Chignahuapan Hotel in Hidalgo, Mexico

8.0Excellent

(397 Ratings)

"I loved the hot water to swim."

Verified guest

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(397 Ratings)

Hotel in Hidalgo, Mexico

5-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Only 2.5 mi from central Chignahuapan, Hotel y Aguas Termales de Chignahuapan offers its guests services such as massages, sauna and a hot spring bath. It also features an outdoor pool.

Amenities at Hotel y Aguas Termales de Chignahuapan

Business facilities

Free WiFi/internet

Free Parking

Pool

Non-smoking

Wheelchair accessible

Bar

Spa

WiFi/Internet

Garden

Sauna

Family friendly

Accessible by lift

Fire extinguisher

Cleaning products

Map of Hidalgo, Mexico

Available Rooms

$$$$

Top rated by guests

8.0Excellent

(397 Ratings)

"I loved the hot water to swim."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(397 Ratings)

Hotel in Hidalgo, Mexico

5-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Map of Hidalgo, Mexico

Available Rooms

About this hotel

Only 2.5 mi from central Chignahuapan, Hotel y Aguas Termales de Chignahuapan offers its guests services such as massages, sauna and a hot spring bath. It also features an outdoor pool.

Amenities

Business facilities

Free WiFi/internet

Free Parking

Pool

Non-smoking

Wheelchair accessible

Bar

Spa

WiFi/Internet

Garden

Sauna

Family friendly

Accessible by lift

Fire extinguisher

Cleaning products

Ratings and reviews

8.0 / 10.0

Excellent(397 Ratings)

100% verified reviews

9.0 / 10.0

The resort-like hot spring hotel that you want to come back and enjoy again.

The food is overall good. We liked the breakfast & dinner so much. The vibe of the hotel is VERY nice. Everyone's vacationing and enjoying the hot spring here.

Do expect to speak Spanish here. Most of the staffs are very helpful but they rarely speak in English.

1.0 / 10.0

No lo recomiendo!!!

The staff was friendly and clean.

I would never back or recommend here. I am world traveler and this was the first awkward experience. I book the room with double bed because we are 4 people. In reception they charged me the price of 2 rooms . The most expensive experience that is not worth the hotel. I had paid less money in luxury places and beautiful hotels.

7.0 / 10.0

No good

To much money

The service and they charge for everything including they charge to have a table by the pool

6.0 / 10.0

Won’t return

The spa

The roads are horrible, there’s no hot water in the shower, there were dead cockroaches in our “clean” room when we arrived. Bad organization for meals, water in hotel guest pool was not hot..workers had to get permission to raise the temp and add hot water, hot tub in guest pool was colder than the larger pool. Lots of time loss to check in and check out, Upon check out you have to wait for staff to check your room before they give you pass to leave. WiFi services are practically non existent.

7.0 / 10.0

A simple, healthy place to soak away the stress of the big city

I love the curative mineral / sulfur thermal waters & especially the huge bath in the room and the delicious local food at meals -- also some employees went out of their way to be helpful , much appreciated !

Staff on front desk could be more welcoming at check-in & of course, the lack of internet

6.0 / 10.0

It was an expensive vacation.

The attractive of the place is the hot Springs and the landscape. The hotel is in the middle of a forest.

The attractive of the place is the hot Springs; however, they only have one regular size pool for the guest of the hotel. As a consequence, it is always full. The hotel includes three meals in the price; however, the schedules to serve the meals are too reduced. They just give two hours to eat breakfast, lunch, and dinner. Besides, the selection of dishes in the bufett is quite limited. They just have two options for each dish and there is not a chef preparing any special request. The check in is at 3 p.m and the check out is at 12 p.m. If you exceed the time, they charge you $400 (pesos). They charged me a junior suite and the room was very basic and simple, no luxury included to be a junior suite. It didn't have a hair dryer, iron or iron board, they didn't offer coffee or tea. I asked for a hair dryer and extra soap (there was just a small bar of soap and a small bottle of shampoo in the bathroom) and they said that I had to go to the front desk to pick them up. They said that they did not have enough people to send it. The price does not correspond with the food, services, and amenities they offered; specially for the country and region where this hotel is located.

7.0 / 10.0

Good

Staff was outstanding. Very friendly, helpful and accommodating.

The food was adequate. The prices high.

4.0 / 10.0

Disappointing

nothing they are rude over price

8.0 / 10.0

The relationship of price and quality of meals. 170Mex$ for one quesadilla!?!?

7.0 / 10.0

Good

beautiful place.

buffet is pricey and the quality of food and coffee are not that great

10.0 / 10.0

the stay was great. but they should have to more facilites available to those coming during the week.

I loved the hot water to swim.

the key card fail often and it takes time to fix. most pools are not open during the week. as a tourist I was disappointed to have been so limited to access either to the spa or the fun pools we were looking forward to.

6.0 / 10.0

It was a shock see that in the pictures are very different from reality

The road to the h ya otel isn’t good, there isn’t wifi eventhow hey offers in the website, there’s a smell I’m the room . In the lobby ladies restrooms there weren't no soap no paper. The mattress it’s super hard and bad Pillows .. In the thermal water was seven in the evening and was all darkness because they had the lights off .

The part that I already mentioned

6.0 / 10.0

Pleasant

I did not like anything abput this place, it was extremly cold. No heating, had to wear a coat even in the dinning room. Meals were not very good wither.

Extremely COLD, no heating. We all got very sick after staying one night. Not enoigh blankets, we froze all night lpng, couldnt wait to leave and never return.

9.0 / 10.0

Other than getting to the hotel, we had a wonderful stay.

Great customer services. Enjoyed the hot thermal waters both for the public, hotel guests and in the room.

The road to the hotel is narrow dirt bumpy road. There are winding turns with no warning if other cars.

8.0 / 10.0

Very good

Close to thermals, friendly staff, food was OK to good variety and buffet is great. Restaurant staff are super helpful. Rooms have been refurbished thuogh chilly at nights.

There was no soap in the toilets and were very dirty in the hotel pool. l asked several times. Its unacceptable that with Covid they don't have more hygiene. There were no hand rails for people living with disabilities which most people are that visit the thermals. Restaurant only open at certain times and not adequate timing for children as lunch and dinner are very late. Activities such as walks only available on weekends.

9.0 / 10.0

3 day

Place

Transport

10.0 / 10.0

Exceptional

Everything was great! Food and jacuzzi was amazing.

They had an open space for swimming inside the hotel, I asked the receptionist and he said there was no pools open. Meanwhile there was people inside pool area.

8.0 / 10.0

Very good

Hot spring bath in room.

A little cold throughout the property.

8.0 / 10.0

Bueno pero debe mejorar, no vale la pena quedarse mas de una noche.

El agua si está caliente. Las habitaciones tienen tina. Las fotos corresponden a una habitación suite, bastante amplia.

Para ser un hotel de 5 estrellas esperaba q hubiera calefacción en los cuartos, ya que son muy fríos. Encontré restos de una tubería en las áreas VIP, dentro del agua, es peligroso pues pude haber sufrido una herida en el pie, entonces pues después de eso tuve q andar caminando con cuidado. Sugiero tengan más limpieza en las albercas. El buffet no se me hizo variado y la mayoría estaban tibios, incluyendo los caldos. Casi me cobraron la noche como si estuviéramos en Cancún, por lo que pienso q podrían mejorar la limpieza de albercas y el buffet, además en otros lugares ofrecen snacks todo el día para los huéspedes, aquí no. Hace muchísimo frío y las camas deberían tener cobijas adecuadas.

8.0 / 10.0

Bien

El hotel como tal está muy padre

Que el área de juegos la cierran temprano igual que el restaurante

10.0 / 10.0

Muy bien

Todo

Todo está muy bien

8.0 / 10.0

Relajante, bonito y tranquilo

Check inn excelente, botones excelente servició, habitación amplia excelente, albercas, jacuzzi, buffet excelente

El servicio de recepción no fue muy bueno, se paga mucho por noche para q no nos hicieran cambio de bata xq no tenían, en relación al costo de habitación es elevado, debería de haber más venta de frigobar, el restaurante todo bien los alimentos muy ricos, el servicio de meseros no es muy bueno solo si les das esperanza de propina te atienden como rey. La alberca privada estaba sucia y deberían extender los horarios de albercas públicas y estaría bien q hubieran otras actividades entre semana y no solo los fines de semana. Actividades para los niños principalmente

10.0 / 10.0

Excelente hotel

Todo esta genial

7.0 / 10.0

Tranquila y confortable

El lugar es lindo y confortable, la comida buena, el agua está a una temperatura excelente.

Mucha gente que no respeta, es sucia y escandalosa, los meseros poco amables, los costos excesivos

7.0 / 10.0

Vayan a las albercas sin alojarse

Las aguas termales

La mayoría del personal poco amable, la habitación no cuenta con wifi y la comida del desayuno es muy limitado.

10.0 / 10.0

Hermoso lugar, agradable y limpio

El buffet podría mejorar poniendo más opciones con verduras y más opciones de proteina

8.0 / 10.0

Bien, sólo pequeños detalles.

El ambiente es muy tranquilo y respetuoso. La atención del personal. Las albercas del hotel. La tina de agua termal dentro de la habitación está increíble.

En la habitación no servía la ventana del baño y no sé podía cerrar, además de no tener agua caliente en la regadera. Pedimos apoyo del personal y aunque no tardaron en atender la solicitud nunca hubo agua caliente, sólo agua tibia -fria.

9.0 / 10.0

¡Buen descanso!

¡La comida es fabulosa! también la atención del personal.

El agua de la pileta o pequeña piscina del cuarto ya no es tan caliente como antes. casi es tibia y ya no tiene el peculiar olor de las aguas termales.

10.0 / 10.0

Agradable

El lugar es agradable y cómodo

la zona que no es VIP está descuidada

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel y Aguas Termales de Chignahuapan. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel y Aguas Termales de Chignahuapan. Enjoy the water!

Is Hotel y Aguas Termales de Chignahuapan pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel y Aguas Termales de Chignahuapan?

We found 15 amenities for this rental. This includes business facilities, free wifi/internet, free parking, pool, and non-smoking.

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8.8 / 10.0

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Hotel

in Tulancingo

4star

2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Air conditioning · Pool

Looking for the perfect place to call home during your trip to Hidalgo, Mexico? This Hotel offers a comfort and style with top-notch amenities, including Free Parking, Pets allowed and Business facilities, and more.

Hotel y Aguas Termales de Chignahuapan

Hotel in Hidalgo, Mexico

Reasons to book

About this hotel

Amenities at Hotel y Aguas Termales de Chignahuapan

Map of Hidalgo, Mexico

Available Rooms

Hotel in Hidalgo, Mexico

Reasons to book

Map of Hidalgo, Mexico

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel y Aguas Termales de Chignahuapan pet friendly?

What amenities are available at Hotel y Aguas Termales de Chignahuapan?

Explore similar stays in Hidalgo, Mexico

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