Hotel in Puerto Vallarta
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Located 10 minutes from downtown Puerto Vallarta by car, this adults-only hotel is a 10-minute walk from the public beach. It features a rooftop pool and bar and on-site restaurants.
Amenities at Hotel Casa Dona Susana by Los Arcos
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Garden
Accessible by lift
Contactless check-in/out
Housekeeping available
Cleaning products
Map of Puerto Vallarta
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Jul 2026
The hotel staff were very friendly and always willing to help. The hotel's location is perfect, and the room was always clean and comfortable.
It’s not the property,, but some guests were so noisy at night.
9 / 10Outstanding·Jun 2026
We stayed in this hotel a few times because of location and super friendly and professional staff, Special thanks to the maid for cleaning our room .
Nothing
10 / 10Outstanding·Jun 2026
It was pretty quiet. It was near the beach which we absolutely loved. Alexander one of the staff members was always greeting us and very friendly. The pool was perfect and very cool, not too cold.
The constant rain and the refridgerator was not very stable. It rocked a little bit when go to open it.
5 / 10·Jan 2026
Location was great; breakfast included at an affiliated beach side facility; rooftop bar and pool with an ocean view; desk staff was friendly & helpful.
Rooms were dated, small, not clean looking; windows did not open; 2cm crack under door;
$$$$
Top rated by guests
8.4Excellent
(161 Ratings)
"It was pretty quiet. It was near the beach which we absolutely loved. Alexander one of the staff members was always greeting us and very friendly. The pool was perfect and very cool, not too cold."
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