Feel Porto Wine Essence Apartments

I liked all the information received prior to arriving. The communication with the hosts via whatsapp was easy and efficient prior, during and after my stay - they were very helpful and polite. The apartment was very well located and it was just right, in terms of size, facilities and cleanliness. Also, I loved the views from the little balcony.

We tried to use the cooking hob to make some eggs in the morning and it was a bit confusing, in the end we gave up - some intructions would have helped! Also the coffee machine didn't seem to work too well... But everything else (really everything else) was great.

Value for money , close to the metro station General Torres (yellow line) .

The size of the beds , we had 2 single beds very narrow, with only one bedside table between them. There should have been another one so that we could place our belongings on it. Also, the bathroom ventilation fan should be operated separately from the light, because it was very noisy and there is no need for the ventilation to be running all the time whenever the bathroom light is on.

Location was good, 5 minutes to river front. Great view from apartment window. Comfortable beds. Very clean and everything you needed for a short stay in Porto.

Front door of property onto street was left open by other visitors. Digital check info a little confusing but staff on hand via messaging and via phone helped quickly.

The owner of the property helped us out as we had been let down by a previous property with another company Porto Oporto Wine cellars. They got everything ready and let us check in early which was really kind and helpful. There was also a problem with the outer door and we could not get in one night, so they came out and gave us a key. Really appreciated that. Also brought additional coat hangers as there were not enough. The bed was super comfortable and lovely soft pillows. The bathroom was also enough for our stay with no issues with the shower and was always hot.

It was on the ground floor and couldn't really let in natural light and air. The pictures on booking.com were nothing like where we stayed. It was ok, very basic but quite expensive as it was last minute and we had no choice. There was a really funny strong smell that we could not lose no matter what we tried, it was like paint or cleaning solution but was there for the whole 3 days. As this was arranged for us at last minute and it was late at night this had to be our accommodation.