Hotel Coellner Hof
Top rated by guests





8.3Excellent
(2,182 Ratings)
"The very friendly and helpful staff and an excellent breakfast"
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
This exquisite hotel is within easy walking distance of Cologne's famous cathedral, historic center and popular shopping streets.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(2,182 Ratings)
"The very friendly and helpful staff and an excellent breakfast"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Clean hotel and a 10 min walk from the main station. Breakfast was really nice (they even provided warm oat milk for coffee which a lot of places don't offer) and the breakfast area truly has a lovely old school charm.
I also liked that they have a radio point installed in the wall which was very cool.
My bedsheet was stained when I checked in so asked them to change it but was given the same bedsheet next day with the stain partly removed. Asked for a second pillow on the first evening and was informed that it could only be provided the next day.
Also just having a kettle in the room will make a huge difference ( if you don't want to provide tea or coffee sachets).
Lastly the phone was not working
10.0 / 10.0
The very friendly and helpful staff and an excellent breakfast
10.0 / 10.0
Super central to all the action yet very quiet in the rooms. Lots of character; the spiral staircase is amazing.
Breakfast was superb with lots of healthy options. I will be there in a heart beat.
Nothing
8.0 / 10.0
Easy connect to two metro lines (5 services) plus surface rail. Quiet but easy access to centre. Classic style. Great breakfast
No complaints at all
10.0 / 10.0
Nicely located for local bars and restaurants and close to subway stations.
9.0 / 10.0
Very good
8.0 / 10.0
only complaint would be the mattresses are too firm! I had a difficult time sleeping. a tray with tea and instant coffee condiments/ most Hotels have options to heat water? The staff is wonderful and breakfast/ dinners are delicious 😋
I wrote above
10.0 / 10.0
Our room was ready for early check-in, which was very convenient since we arrived before the usual check-in time. The room was clean, neat, and tidy. The location is excellent—just a few minutes’ walk to public transport, and within easy walking distance to Cologne Cathedral and the central station. Overall, a very comfortable and well-located stay.
7.0 / 10.0
I loved the location of the hotel, perfect if you are going to the conference hall, we were able to get to our stand in 15 minutes. The hotel is also close to the railway and subway/tram, so it's very convenient to move around the city. And there is a Rewe (supermarket) within 5 minutes of walking.
The hotel is overall outdated, and in my opinion, not worth the price.
The bathroom was tiny, and it lacked a window or a fan, making it not really a pleasant experience. The TV is also an old model, and does not support accessing media or easily connecting with your devices.
I advise against having breakfast at the hotel, since in the area there are plenty of good cafes.
5.0 / 10.0
Comfortable, decent location
No kettle for making hot drinks in room; lift not working when I needed to leave for the train station, necessitating a difficult walk down three flights with heavy luggage
8.0 / 10.0
Breakfast, among other things.
It was great except just one thing : no kettle tea etc in room. But when told, it was provided.
7.0 / 10.0
The location is good, with several means of public transportation around and a wide diversity of bars, restaurants and cafés. The decoration is sober, despite having a rather classical style. The bed was great and the room was huge.
The main elevator was not working, and the side elevator was tiny and the accesses were done through stairs, which defeated a bit the purpose of the elevator. Moreover, the elevator doesn't go all the way to the floor where our room was located. Most likely, this issue doesn't happen during normal times.
Personal issue: while the place is modeled to look classic and posh, the finishing touches were missing. I was missing chocolate on the pillows, staff wearing suits, all that jazz. But that's me.
10.0 / 10.0
Location is fantastic, right around the old town.
They have parking on site with an elevator
Good price considering the location
There was no mini fridge in the hotel room.
4.0 / 10.0
Rooms were pleasant and comfortable, bathroom clean and spacious.
Breakfast quality was high and tea selection excellent.
The elevator was switched off due to night shift staff going home and also in the morning even at 10am. We had 6 month pregnant woman with us. What if someone was a wheelchair user?
Pillows were too thin.
Wifi very poor in the bedrooms.
Could do with usb/usbc charging stations in the room and more hygiene products in the bathroom eg cotton wool, conditioner etc
9.0 / 10.0
The location was walking distance to the central train station and metro, and of course, the Cathedral. Each morning, a lovely buffet breakfast to start the day.
N/A
8.0 / 10.0
Location
Level of cleanliness
The room in the corner is very spacious
It takes very long to have the hot water coming out;
There’s no family room and we have to book 2 rooms and live separately
9.0 / 10.0
Excellent location and at the same time it was rather quiet during night (room with the backyard view). Stuff was extremely friendly.
I do not have major complaints. It would be nice if there would be a hanger for wet coats outside the closet.
10.0 / 10.0
Great place not far from metro, clean in rooms and staff were in touch for all questions.
7.0 / 10.0
Location
Specific smell from the room.
10.0 / 10.0
nice hotel with good location
nothing really
7.0 / 10.0
The room was very silent and quiet
Position very close to Hansaring station
Cost : offer ratio
Uncomfortable bed
Breakfast should have been included considering the price
No water boiler with tea bags in the room
8.0 / 10.0
The room is of decent size, very clean, and comfortable. The hotel has a charming, old-timey feel to it, unlike the square-ish and prison-like modern chain hotels that always feel too utilitarian. The breakfast is excellent and reasonably priced. The location is near to shops, restaurants, even a portion of the old city walls, and about 12 minute walk to the train station.
Nothing
1.0 / 10.0
Great location (quaint bars and restaurants nearby)
I gave this hotel high scores across all categories. However I must give a bad review because of how the hotel handled a credit card problem. Below is an explanation for this:
When I booked online, I provided the details of my American Express card. After my stay, I received a notification from Booking.com that my card details were incorrect, requesting that I upload the correct details (this is strange because I used the same card details for other hotels without any problem). I co-operated, and uploaded the details again, double checking that they are correct. If you upload incorrect card details on booking.com, it is not possible to save those details. The hotel then informed me, via email, that the card details are still incorrect. They accused me of cheating, and then they threatened to take legal action and hire a collections agency. In this email they also included a screenshot of my Linkedin profile.
I provided my phone number when I made the booking, but the hotel never made an attempt to phone me, or message me through the app. I later phoned them and provided details of an alternative card (mastercard). This worked, and the payment went through.
The hotel could've easily resolved this situation with a phonecall, but instead they decided to threaten and intimidate me.
10.0 / 10.0
warm-hearted service, central location with excellent public transport + parking, large rooms, with modern bathroom, area with new young vibe among colorful neighborhoods, close to central station and cathedral, non-smoking, desk service
traditional German style, but very well modernized and much to my liking
10.0 / 10.0
it’s minutes from everything in town
sauna wasn’t working and also one heavy set ladie working the front desk at night with black long hair was very rude and disrespectful to guest
8.0 / 10.0
Hotel was in a lovely quiet area, only 10 minutes walk from Central train station which was ideal as we got train from and to airport
We had to book out of hotel at 1.30am to catch our flight. The man at reception had no English and we couldn't speak German he was trying to charge us for the 3 nights stay but we had already paid, I showed him the receipt but because it was printed in English it caused a problem, we finally got it sorted with great difficulty
9.0 / 10.0
the breakfast was one of the best I’ve ever had. Great atmosphere by the way.
7.0 / 10.0
Near to the Cologne Train station: one train stop away, or a 10-minute drive, or 15-minute walk. The staff at the restaurant, Melanie, was also very warm.
House-keeping was the worst ever! Hey! I think she'll just open the door, touch the bed and vamoose! They can do better.
9.0 / 10.0
Great value for the price. Very friendly staff. Small and comfortable rooms. Cozy bar.
No negative sides.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Coellner Hof. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Coellner Hof pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Coellner Hof?
We found 19 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
