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Grand Hôtel de L'Espérance

Top rated by guests

Property building

Bedroom

Living room, Seating area

Restaurant/places to eat

Bedroom

8.4Excellent

(1,653 Ratings)

"Great room, and the restaurant accommodated our Gluten Free dietary needs."

Verified guest

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(1,653 Ratings)

Hotel in Lisieux

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in the city center of Lisieux, near the shopping streets and main tourist sites, the hotel welcomes you in a characteristic Norman half-timbered house.

Amenities at Grand Hôtel de L'Espérance

Pets allowed

Internet / Wifi

Parking

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Map of Lisieux

city location on map

Nearby attractions

Mémorial de Caen

Memorial Pegasus

Colline aux Oiseaux

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.4Excellent

(1,653 Ratings)

"Great room, and the restaurant accommodated our Gluten Free dietary needs."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(1,653 Ratings)

Hotel in Lisieux

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Lisieux

city location on map

Nearby attractions

Mémorial de Caen

Memorial Pegasus

Colline aux Oiseaux

Available Rooms

About this hotel

Located in the city center of Lisieux, near the shopping streets and main tourist sites, the hotel welcomes you in a characteristic Norman half-timbered house.

Amenities

Pets allowed

Internet / Wifi

Parking

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.4 / 10.0

Excellent(1,653 Ratings)

100% verified reviews

9.0 / 10.0

A gem of a stopover on our way back to the UK .

Breakfast was good, great location, staff are friendly and helpful. Enjoyed an evening meal in the restaurant.

Nothing

10.0 / 10.0

Great stay, great customer service

Great room, and the restaurant accommodated our Gluten Free dietary needs.

10.0 / 10.0

Good

Good

Good

8.0 / 10.0

Good value and a pleasant place to be.

Reception staff very helpful and friendly. Modern lift took us to 4th floor and a large double aspect room (402) with desk and easy chairs and table. Large bathroom with good shower. Located in centre of town it was in easy reach of the Basilica which was our prime reason for visiting. Breakfast was self service in the large dining room with plenty of choice and even provided tea pots and small milk jugs not often found in continental hotels. Well done! Although at first sight it appeared to be like a 'Commercial' hotel it was easily the best of the six places we stayed at during our trip. Having private secure parking was an added bonus.

Nothing!

10.0 / 10.0

Location was good , very nice hotel , would stay again

Staff were lovely, very friendly , hotel was in a great spot , near to everything , very clean

Nothing

10.0 / 10.0

Perfect hotel for a warm welcome in center of Lisieux.

Old world charm of the building and kind, professional staff. The most wonderful old style French restaurant! Can’t wait to come back! Parking garage included.

It was all perfect.

10.0 / 10.0

Location

Location for walking around the city

8.0 / 10.0

Convenient and well appointed hotel in middle of Lisieux

Great location and friendly staff. Dining room very art deco. Good choice for breakfast. Comfortable bed and room.

9.0 / 10.0

We had an excellent stay which made our Pilgrimage very enjoyable

We liked everything

N/A

8.0 / 10.0

A great stop over hotel with friendly staff.

Great staff, location and value for money. The hotel is lovely traditional and friendly. We had dinner in the restaurant which we enjoyed.

Nothing

3.0 / 10.0

Okeish stay with a parking spot but renovation could make this hotel meet the medium quality

Property was quite big. Available parking spot in a private parking lot.

Smell was embarrassing, restaurant food didn’t meet the average quality, rooms require renovation

10.0 / 10.0

Relaxing, friendly stay, in great central location.

Excellent location, private parking for my motorbike. Friendly staff, great Hotel restaurant delicious food. I’ll definitely return.

Nothing everything was really good.

9.0 / 10.0

Very nice and comfortable hotel in a great location. Would stay there again.

The hotel is perfectly located, 10 minutes walking from the railway station and close to Basilica and the central square. Very comfortable room with all necessary facilities, including an electric kettle to make coffee and tea. Very clean room and shower. Very good and tasty breakfast.

The pillow wasn't very comfortable, it was a bit too hard and flat. I also was annoyed by a very unpleasant noise of moving furniture somewhere above my room, and it happened every time after 10 pm and lasted for an hour or so. I have no idea what people move all the time around at that time, but it was very disturbing.

9.0 / 10.0

Had a great time, would highly reccomend

Lovely vintage feel to the hotel, high ceilings and great location. We had excellent twin rooms, joined by private corridor. These were perfect for a family, with kids having their own room but next door to the parents for some privacy yet with huge convenience. Two bathrooms, everything very clean.

Children's menu in the restaurant was very limited and the 'pasta with ham' just included ham slices - if they want to offer a children's food menu item then they need to consider what exactly children would want to eat.

8.0 / 10.0

Was a nice, comfortable base for our visit, with good food.

Great location for touring the Pay D’Auge. A more traditional, less modern hotel which was nice. The restaurant. Had some very good meals there. Very good and well cooked traditional food. Went there every night of our stay. The staff were very friendly and helpful. Good service.

Our rooms were not made up until late in the day. We spent most of our days out touring but came back to find the room unmade. Bit frustrating as we wanted to freshen up after a long day.

9.0 / 10.0

Superb

Well set up for families, great location, secure parking, friendly and helpful staff.

8.0 / 10.0

a pleasant stay in a quaint hotel

historic architecture and well kept. staff were helpful and spoke good English. the restaurant was great for a tasty traditional family meal at a decent price.

initially we were given keys to a room that hadn’t been made up but staff were quick to rectify the situation.

10.0 / 10.0

Lovely big local hotel, full of charm, warmth and well situated to all local attractions.

The property is very centrally located with free on-street parking options, within an easy walk. It features a very grand though charming entrance/foyer. It offered a full buffet breakfast at a very affordable price. The staff are extremely attentive and helpful.

9.0 / 10.0

Good place to stay

Good location and parking

All good

9.0 / 10.0

Superb

Very friendly staff who were able to assist as required. Was able to change room fairly quickly. Good location.

Room sizes were a little smaller, particularly the shower area was very tight.

7.0 / 10.0

Good

Helpful staff, quiet room and excellent food in restaurant

The rather grumpy 'chef' Alain, obviously not enjoying the clientele, but maybe this was due to his Sunday evening service, and oh yes : such a filthy apron he was wearing!😒

6.0 / 10.0

A poor choice on our part, this hotel had the feel of a premier inn.

The bed was comfortable and the reception staff fri.

The evening meal had very little authentic food, almost fast food. The tables in the breakfast area needed wiping over and again, more fast food. Coffee and milk was from a machine and not a good flavour.

9.0 / 10.0

Beautiful hotel in Lisieux with elevator.

The distance from all point. I love the beautiful facade of the hotel and the color combination Bed was comfortable. All the staff are attentive to the needs of the guest. We stayed 2 nights and at 1st night, it was about midnight the lights was off suddenly, the assigned desk officer that night has fix right away the problem.

The little problem is in the restaurant, their menu was written only in French and no pictures, about how it looks like that plate or dish.

7.0 / 10.0

Good

resturant

lack of English translation on menu considering coaches of English tourists

8.0 / 10.0

A good chance to explore Lisieux before going to our gite

Friendly reception, comfortable room, good evening meal and breakfast.

No problems

9.0 / 10.0

A stylish, friendly hotel in Central Lisieux

The hotel is in a large & gracious building, well located in the city. The staff were enthusiastic & professional. The room was very clean & comfortable. There is a garage for which you pay a daily fee. We also enjoyed the food in the onsite restaurant: a varied bistro menu, generous portions & a complementary Calvados. The size of hotel means it is good for groups, but spacious enough to not be crowded.

No complaints

8.0 / 10.0

Very good

Traditional hotel in a main street but with garage parking available. Our room was compact but fine for one night. Tired so dined in at hotel which had a large traditional menu & was good value. The food was not outstanding but when travelling the meal is functional for us. The breakfast also had plenty of choice.

The en-suite was very compact! But OK for 1 night.

4.0 / 10.0

Will not stay at this hotel next time I am in Lisieux.

The lobby and public rooms were pleasantly furnished. The man at the reception during the day was very nice and obviously tried hard to please. The location was handy for me. The shower was hot and strong.

I specifically asked for a quiet room when I booked my accommodation. The most important thing for me is to get a good night’s sleep - probably what we all want! Although my room was on the quiet side of the hotel, the noise coming into my room from other sources bothered me. In the room above there was constant movement for a couple of hours after I checked in. In the evening there was noise from another impossible to locate source. All very frustrating for me as I am noise sensitive and a very light sleeper. If I had been told I would need to upgrade my room when I booked, I would have done so. Also, the wifi in my room was non-existent and the evening clerk was disinterested and fobbed me off with a “I’ll get someone to look at it” response. I was looking forward to my stay here, but it turns out it was an experience I would rather forget. If you can’t cope with noise consider upgrading to a high floor or find another hotel.

9.0 / 10.0

Superb

Didn’t have it!

8.0 / 10.0

Friendley and comfortable

The property was close to everything. It had indoor parking. The staff were friendly and helpful. The rooms were a good size. Updated, but still maintained its character.

The restaurant was closed because work was being done on it. There was no air conditioning, however there was a Juliet balcony door that could be opened. Breakfast was standard, should have just gone to a cafe for my coffee and Croissant.

8.0 / 10.0

Because solutions were always available and the ultra kind staff we really enjoyed our stay.

The check in was smooth with 2 very helpful and patient agents. We arrived late at 615pm. But we still had a very smooth check in. The room was a good size, decorated cool. The shower did leak out of the rubber piece on the bottom of the glass door, a lot no matter how we adjusted the shower head . We advised the desk agent in the morning, we would just hate not to say anything and the floor eventually leak into the 2nd floor from water damage.

The restaurant should hold a few tables for couple or single travelers who are staying in the hotel, not just the big tour bus groups. We walked around to get some exercise and check out the area. After looking around we both thought that the menu at the Hotel De'Esperance was more our taste. So although we were not going to eat there due to the extremely loud bus tour groups eating in the restaurant we decided to walk back by 7pm to be told no room for us other couples staying at the hotel were also turned away. I have low sugar and really got upset and sensitive at this point because i really needed to eat soon and the tour bus groups should not be priority, ( I was a travel agent for 28 years and believe me, I know that is where the money is, I get it.) The saving grace was the Manager who came out to the checkin area and was kind enough to find a solution. If we could wait 30 minutes he would get us situated. The other couple was offered the same. He offered us a glass of wine to relax and some peanuts since no fault of his, but to help with my sugar issue. We were seated and had a wonderful meal, the manager explained they had only been open for 3 weeks and were learning along the way. The restaurant was beautiful and historic. Being history lovers we enjoyed that.

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