Grand Hotel des Terreaux

7.9Good
(1,850 Ratings)
"We loved the location, and the staff were exceptional. While the room was small it was well laid out and well appointed. Breakfast was very good, although a bit expensive."
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4-Star Hotel
Top-tier experienceA high end property in this area
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Grand Hotel des Terreaux is located on Lyon’s Presqu’île and offers an indoor relaxation pool and rooms with flat-screen TVs and free WiFi.
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Heating
Bar
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(1,850 Ratings)
"We loved the location, and the staff were exceptional. While the room was small it was well laid out and well appointed. Breakfast was very good, although a bit expensive."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
We loved the location, and the staff were exceptional. While the room was small it was well laid out and well appointed. Breakfast was very good, although a bit expensive.
10.0 / 10.0
Everything, except for smallness of room.
9.0 / 10.0
Location and atmosphere
Layout of room- bathroom opens directly into room at the side of bed
10.0 / 10.0
Great location close to everything. Loved the relaxation pool! Breakfast was good - overall a great stay.
Nothing I can think of.
8.0 / 10.0
Very good location and good facilities. Having the pool was a real bonus.
8.0 / 10.0
Location staff
A bit over-priced, The smallest lift I have ever travelled in
10.0 / 10.0
The location
10.0 / 10.0
The staff were always very friendly and helpful and the hotel had a very smart, chilled art deco vibe. The highlight was the lovely, simple 'express breakfast' delivered to the room every morning.
The 'relaxation pools' had real character and charm, but were maybe a little impractical and could have ideally been a little warmer.
9.0 / 10.0
* good location
* lovely staff
* comfortable beds
* good breakfasts
* bar and reception open 24 hours
* it was quite quirky…in a good way😊
* would have liked facilities to make a drink in room although we knew about this when we booked
* the bed was positioned very close to the door of ensuite bathroom- would be easy to reposition bed to reduce this inconvenience
10.0 / 10.0
Ideale Location.
9.0 / 10.0
Location is very good
The cracking of the floor and the stairs look very thin and unsecure
5.0 / 10.0
Location was perfect for touring the city. The OldTown was just across the bridge which was teeming with bars and restaurants and a very good flea market. The cathedral (Fourviere) is magnificent in fact puts Notre Dame in Paris in the shade.
Room was small.
10.0 / 10.0
Loved it. Amazing location and the pool was very cute.
No parking and it was tricky as we had a top box. Thankfully the staff took pity on us and let us park overnight in front of the hotel.
8.0 / 10.0
Great location, easy walk to old town or to metro.
Not replacing water bottles. I know it’s a small thing but would be nice to have when returning from a hot day out. Also toiletries supplied we a bit dismal.
4.0 / 10.0
Great location
Very dirty and run down inside
10.0 / 10.0
The kids absolutely loved the relaxation pool.
The location was brilliant, we were close enough to walk to everything we wanted to see, and were surrounded by great places to eat.
Missed having fridge and kettle in the room.
8.0 / 10.0
Perfect location
8.0 / 10.0
Location
Friendly staff
Cleanliness
Air conditioning
Bar
Elevator
Limited drink choices in bar
Strong smell chlorine from pool drifted into breakfast room
Pillows too hard
7.0 / 10.0
Excellent location . Very clean and wonderful breakfast
We reported a problem with the toilet flushing before leaving for dinner. Upon arriving we were told it was seen to by a staff member but were unable to fix it so we were offered a free drink at the bar, but left us to deal with our toilet 🚽 necessities unresolved. Other words, a dirty toilet all night and next morning as the hotel was fully booked. Unacceptable! After one hour of complaining well into midnight another member of staff did fix it. We were unimpressed with the lack of customer care of the first member of staff we approached. The hotel was very apologetic afterwards
10.0 / 10.0
The pool was beautiful and a wonderful escape mid afternoon. The location was great and the bar next door Hansel and Gretel was wonderful.
The comforter on the bed needs an upgrade. Felt old school like it is reused night after night.
8.0 / 10.0
That was not up to my expectations . Poor selection of fruit. Cheese very basic. No variety. Cold eggs. Fruit salad, fresh orange juice and choice of cakes would be preferable.
3.0 / 10.0
Only the location in the heart of the city centre was a good thing
Rooms were the tiniest ever seen considering it’s a 4 star and the price we paid for the stay. Facilities are old and you can hear literally everything from the neighbour rooms - the first night we had a very silent couple staying next door but we could hear even when they were whispering, the second night we had a couple who did very bad noise all night long and it was like having them in our room, a nightmare. We couldn’t sleep at all and despite calling reception and flagging the issue nothing was done.
10.0 / 10.0
Central location across the river from the ‘Old Town’
Rooms are ‘normal’ European size
Everything met our expectations though we were there early Spring and the rooms were a bit warm and remote to air conditioner not a available
10.0 / 10.0
Excellent breakfast buffet. Better price if you buy when you make room reservations. Front desk staff spoke English and were very helpful with directions, etc. Room was quiet and sunny. “Roman baths “ pools built in medieval age stone foundations were amazing.
Heat the water in the pools.
10.0 / 10.0
Excellent breakfast buffet but cost was higher than I expected.
Rooms are very small - only slightly larger than the double bed- no exaggeration.
8.0 / 10.0
Location, pool, bar and staff especially Conor
No tea/coffee facility in bedroom
8.0 / 10.0
Staff were always very helpful and polite
Loved the place
9.0 / 10.0
Location
Nice room
Giving up 0ur room because we checked in at 4 rather than 3 even though we dropped off the bags in the morning. Still we got a good room
8.0 / 10.0
We really liked the unique style of the hotel, the friendliness and helpfulness of the staff and the location. The hotel is about a 20 minute walk from the main city centre and old town centre and there are plenty of cafes and restaurants within a few minutes walk. The beds were firm but comfortable and the rooms were clean and had air conditioning. We also enjoyed the hotel's rather unusual relaxation pools which were in the basement.
The rooms were quite compact and tea/coffee making facilities weren't automatically provided. (Although, the hotel were able to provide a kettle and cups when asked and there's a convenience shop just over the road for supplies).
8.0 / 10.0
Location! Polite staff!
Bathroom was a bit slow.
8.0 / 10.0
I asked a recommended parking for my car and adviced to use a nearby car park which cost me 42 euro for 26 hours!
There must be a cheaper car park in the area.
9.0 / 10.0
Great location, very nice staff, very clean.
10.0 / 10.0
the staff were very helpful
6.0 / 10.0
great ! Coffee should be complementary & need to be upgraded variety . I think perhaps for price a simple ala Cart should be included . Overall, it was lovely and a great location.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Grand Hotel des Terreaux. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Hotel des Terreaux. Enjoy the water!
Is Grand Hotel des Terreaux pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Hotel des Terreaux?
We found 20 amenities for this rental. This includes concierge services, free wifi/internet, air conditioning, pool, and non-smoking.
