The White Hart Hotel
Top rated by guests

8.2Excellent
(1,416 Ratings)
"Service was great. We really enjoyed our interactions with all staff. Thanks for making it so enjoyable"
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Located in the center of St. Austell, White Hart Hotel features a traditional restaurant and lively bar. The Rail Station is 5 minutes’ walk away and there is free private parking.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Bar
WiFi/Internet
Shared living spaces
Family friendly
Contactless check-in/out
Housekeeping available
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(1,416 Ratings)
"Service was great. We really enjoyed our interactions with all staff. Thanks for making it so enjoyable"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Service was great. We really enjoyed our interactions with all staff. Thanks for making it so enjoyable
Only small hitch was that the car park code sent in advance was wrong
7.0 / 10.0
Good value for money. Helpful and friendly staff. Location matching our wish to explore area.
Awkward stairs (one set closed). TV in room not functioning well.
9.0 / 10.0
Enjoyable stay
Nothing
8.0 / 10.0
The food was nice and there was a good choice for breakfast
Would have liked a few less stairs
9.0 / 10.0
Character building . Great choice of evening meals. Really comfortable bed. Friendly, helpful staff.
Not a dislike but there are lots of steps because it is such an old building.
10.0 / 10.0
It was clean, comfortable friendly staff and had history behind it
There wasn’t anything to dislike
10.0 / 10.0
Friendly cosy and clean and amazing food
Nothing
8.0 / 10.0
Central and close to station
Some traffic noise, room quite small, no fruit at breakfast. Bar closes at 9pm on week nights.
8.0 / 10.0
All the meals at the hotel were very good, The room was clean and comfortable
8.0 / 10.0
The location was excellent & convenient for both the station and town.
No lift
9.0 / 10.0
Really lovely traditional hotel, staff were friendly and super helpful- a big shout out to Kai. Very clean and beds were really comfortable, had a great night sleep. Amazing value for money, would highly recommend.
9.0 / 10.0
Lovely old hotel and pub. Free parking. The staff were very welcoming the room was comfy and warm and had everything we needed for our stay including tea and coffee making facilities. breakfast was delicious and freshly cooked ❤️
9.0 / 10.0
Great location for our work, brilliant Christmas decorations, friendly staff varied menu, good food
Nothing
9.0 / 10.0
My room was spacious and pleasant. The temperature was able to be adjusted too, so that was really good. The Hotel was beautifully decorated for Christmas. :)
I didn't realise there was a live band or event going on that evening - which went on fairly late, which I could hear in my 1st floor room.
8.0 / 10.0
Location, food, and lovely staff
You can hear noise easily in the room
9.0 / 10.0
Central location
Close to the train station
9.0 / 10.0
Cozy and charming inn in the centre of St Austell, just a short walk from the train station. The interior was beautifully decorated for Christmas, creating a warm and relaxing atmosphere. The owners and staff were extremely friendly and professional. A special thanks to Mikhail, who served both at the bar and in the restaurant—he really made us feel at home.
The karaoke evening and live music added a fun touch to the pub at night. We also ate at the restaurant, where the cuisine was refined and excellent.
Our room was very comfortable, with a great bed and a spacious bathroom featuring a double shower.
We had a wonderful stay and highly recommend this hotel to anyone visiting Cornwall. St Austell is very well connected to the area’s most popular destinations.
Nothing
8.0 / 10.0
Bathroom was very modern; looked to have been recently refurbished.
Good cooked breakfast.
Would have liked a desk in the room but there wasn't really space for it.
8.0 / 10.0
Comfy lounge
Clean
Friendly staff.
Helpful staff
Trouble locking the bedroom door at night.
8.0 / 10.0
Quiet, for good value
Access to car park
5.0 / 10.0
The room was clean and when we put the radiators on it was warm. Breakfast was pretty good and it was excellent value for money.
The car park is on the other side of a busy road. The code for entry sent for booking.com guests was wrong which meant extra crossings just to check in. This was dangerous and the staff were unsurprised that the code was incorrect. I was then given a print out with the wrong code on it but was told the correct one. Those unable to rememeber 5 digits would have been in trouble again. The car park farce is why I have marked this hotel down.
Similar lack of attention to detail was errors in requested breakfast order.
8.0 / 10.0
Good location, free parking, modern clean room. Helpful staff.
Cooked breakfast was perfectly cooked but very small - apparently because I was on a budget b&b rate?
9.0 / 10.0
Excellent staff, good food, handy location for rail services.
10.0 / 10.0
All staff were very welcoming and friendly. Breakfast and dinner were both excellent. Standard of food and choices.
Nothing
8.0 / 10.0
Very centrally located & as I travelled by train, great to be so close by.
Staff were friendly & lovely home cooked dinner & breakfast.
No lift
7.0 / 10.0
Staff were lovely
The food was great
location perfect
Parking was good once found it
Beds could have been bigger
9.0 / 10.0
We had breakfast included which was very good. Mickel and the staff were absolutely lovely and were always willing to help .They were amazing.
Personally the only nit pick was that the mattress was too soft for me , but other than that for what we paid this place is great. Definitely planning on another stay
4.0 / 10.0
Helpful staff.
We tried to cancel third night after overestimating time needed in town. Failure meant we paid £300+ for 2 nights which was not value for money. We were up two flights of narrow steep stairs. Corridors were noisy with people & dogs coming and going. The streets were not comfortable/attractive to walk around. Car park was handy but a busy rd to cross. A 2* Hotel with one of the highest rates we have paid in Cornwall even before leaving on day early.
1.0 / 10.0
The staff were friendly.
The location, the tired bedroom, the cost, the dated bathroom and the smell in the bedroom. There was a nightclub near the hotel which kept us awake into the early hours due to load voices, drunken laughter and arguing clientele. We were warned not to stay out late in St Austell as it was very rough and we may not be safe. We would never visit again.
9.0 / 10.0
The breakfast was really good the staff were very nice and obliging the actual location was very good for trains and buses short walk away
Cannot fault anything
10.0 / 10.0
Location, clean, lovely staff and a great menu choice for breakfast and dinner
All good
10.0 / 10.0
The staff were really good and friendly.
Our room was warm and cozy.
The bathroom could do with an update.
8.0 / 10.0
Location is central to shops etc. Food was great as were all the staff, very friendly atmosphere
Parking is in a car park opposite the hotel, access code has to be obtained from the Hotel prior to parking 🅿️ which is a tad awkward, as is the key pad to input the code which is on the passenger side (of uk vehicles)
9.0 / 10.0
Great place in the town, lovely clean big room, great helpful staff, great breakfast,
nothing really
10.0 / 10.0
Lovely, very large room. Bathroom was hugh!. Bed comfy. Food was excellent and staff were fabulous.
Little noisy outside on Friday and Saturday, not overly so though.
9.0 / 10.0
The staff were absolutely lovely, lovely food on the first night lovely room, would recommend.
There was a bit of foot noise above our room all through the night, but that's nothing to do with the hotel, merely the other guests
6.0 / 10.0
Reception staff friendly rooms could do with updating
Rooms are out dated didn’t like lots of people turning up while we were having breakfast the people that stay should be secregated from walk in people
8.0 / 10.0
Lovely historic building. Great breakfast. Ideal location. Nice and clean. Friendly staff.
Room heat never on unless requested.
Bar closed at 10:30 when arrived for a nightcap. Not notified of early bar closures!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The White Hart Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The White Hart Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The White Hart Hotel?
We found 11 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and bar.
