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Mercure Antwerp City South

Property building

Fitness centre/facilities

Other

Fitness centre/facilities

Property building

7.7Good

(1,832 Ratings)

"Somehow beakfast was not included for me or I missed, but the room the suit for 3 was perfect with a little kitchen equipped with utensils the terras dining and food quality was nice"

Verified guest

Don't miss out! Price and availability may change

7.7 / 10.0

Good(1,832 Ratings)

Hotel in Antwerp

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Set in a high-rise building, Mercure Antwerp City South is located in Antwerp’s business district, with easy access to the ring road and the city center. The hotel features a free gym with sauna. Free Wi-Fi is available throughout the hotel.

Amenities at Mercure Antwerp City South

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Antwerp

city location on map

Nearby attractions

Parc du Cinquantenaire

Museum aan de Stroom

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.7Good

(1,832 Ratings)

"Somehow beakfast was not included for me or I missed, but the room the suit for 3 was perfect with a little kitchen equipped with utensils the terras dining and food quality was nice"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.7 / 10.0

Good(1,832 Ratings)

Hotel in Antwerp

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

Map of Antwerp

city location on map

Nearby attractions

Parc du Cinquantenaire

Museum aan de Stroom

Available Rooms

About this hotel

Set in a high-rise building, Mercure Antwerp City South is located in Antwerp’s business district, with easy access to the ring road and the city center. The hotel features a free gym with sauna. Free Wi-Fi is available throughout the hotel.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.7 / 10.0

Good(1,832 Ratings)

100% verified reviews

7.0 / 10.0

Agreeable but missing something’s to make it really pleasant

- Upon arrival we received a small gift voucher for the hotel shop. - We had room 701, which was spacious and in good condition. - The self made waffles at breakfast were a hit.

- Parking entrance was real tight. - There is an odor/ smell in the hotel that isn’t quite right. - Without windows to open you’re reliant on the airco and fan. The thermostat in our room was set to 25’C, so we needed to ventilate at max (noisy) to bring down the temp (which wasn’t actually 25’C but still a bit too warm for comfort at night). - The curtain clips came off the rails when opening them in the morning. - Breakfast was generally okay. It just felt that a few minor improvements would elevate the whole experience to a better level (mostly to do with presentation and perhaps lighting). - I checked out the gym and sauna around 10h in the morning, but couldn’t find the lights. Combined with the smell and very limited windows it was a bit depressing. So I did a yoga practice in my room instead.

9.0 / 10.0

Spacious room

The room was very large, comfortable bed. Very convenient that we even had a small kitchen. The breakfast was ok, but could have been better.

The sofa bed was not made, we had to ask the reception for pillows, blankets and towels.

6.0 / 10.0

The stay was pricey for what we got, it was nice, but we expected more.

The staff in the reception was nice and helpful. They’re available 24/7. The beds were big and comfortable.

We paid 30€ extra to stay 3 hours longer, since we wanted to sleep in. We were woken up not once, not twice, but three times in the morning. What a waste of money. If you pay extra, the cleaning service should know as well. The same thing happened to my sister and her boyfriend too!! Also, not enough parking, so if you’re unlucky, you’ll have to find a spot outside somewhere.

4.0 / 10.0

Dissatisfied and would not return.

Breakfast was not good at all.

Rude older lady staff member at breakfast

8.0 / 10.0

Clean and outside the city

The welcome lobby area and cafe area in the hotel are very nice and modern but unfortunately the rooms haven't had the same level of modernisation. However the rooms are mostly in good condition, the shower powerful, breakfast offered is good.

5.0 / 10.0

From a good to a bad experience

Good hotel, we have stayed here before. It's always a little expensive.

The hotel had maintenance work that disrupted our sleep at night and in the morning, with no prior warning. A four-star hotel should have informed us via Booking.com or at check-in. The way the reception responded was actually kind of rude — as if it’s normal not to inform guests because ‘noise in the morning is fine.’ No apology was offered whatsoever. This lack of transparency and professionalism significantly impacted our overall experience.

8.0 / 10.0

Pleasant hotel

The hotel was decorated nicely, the food was good, and there were a few different choices . Staff were friendly This hotel was in an ideal location for me as i was there for surgery, and it was literally a 5 min walk to the clinic . Although there were a few issues , not major, i would return here

We arrived at 12 pm , we were told that the room would not be ready until 3 so we had to wait a while. I did tell them that we would be arriving early on the booking app. There didn't appear to be any people waiting for rooms, so I'm not sure if they were short of cleaners or not. The bathrooms are in need of refurbishment. The one we stayed in, it needed updating. Grouting in the bathroom was quite bad, and also the taps . The magnifying mirror was no good for me as I'm only 5ft 2, and you needed to be a bit taller to see in it as it didn't pull away from the wall like the concertina ones most hotels have . The room itself was quite dark. I would have preferred a brighter room, but we were only there for 2 nights, so we didn't ask to be moved . The cleaning in the room didn't get done , towels were replaced, but no new cups were given as we had used them for the coffee facilities in the morning, so I was slightly disappointed in this . No bins emptied either.

4.0 / 10.0

Disappointed

Nothing

Dirty carpet.

10.0 / 10.0

Great room, lovely dining space and Nicely managed rooms

Somehow beakfast was not included for me or I missed, but the room the suit for 3 was perfect with a little kitchen equipped with utensils the terras dining and food quality was nice

The temporary bed extension of the sofa wasn't that comfortable, but for a night, The car parking space was quite narrow, with two normal cars parked next to each other, and there was no extra space to exist after parking

8.0 / 10.0

Nice place to stay while visiting Antwerp

Good hotel at a reasonable price. Room spacious, clean and confortable. Very good breakfast. Far from city centre

10.0 / 10.0

Will be back soon !

Great location ! Great people !

9.0 / 10.0

Excellent service and amazing room

Nothing was too much trouble for the kind staff, even when we arrived after 11pm. I couldn’t get the electric car charger to work, so they used the hotel card to help me charge my car and then I paid separately. They let us keep our car in the carpark after checkout. Very friendly to our son. We got a huge beautiful room for a good rate on a Monday night. Gigantic bed, sofabed, kitchen area, big bathroom. Cool Olympic theme throughout the hotel). Antwerp hosted the 1924 Olympics).

Breakfast was OK but not many vegan options. We’d like to have vegan cheese, yoghurt and pastries in addition to vegan milk.

9.0 / 10.0

Nice and Eco-friendly Hotel

Nice and clean hotel, friendly staff, and close to tram to city centre. Get €5 coupon per night if you opt not to tidy up your room each day, which you can use it in the hotel restaurant.

There is nothing to dislike.

8.0 / 10.0

Great stay for a short stay!

Good location for a short stay! Tram stop just 5 min away, staff very helpful, luggage storage without any extra costs, possibility for a late check out and they were able to accommodate my initial room requests!

Rooms were cleaned but dusty, especially on the side of the chairs and other furniture. We barely used them since we were mostly out or in bed but it would have been nice to have the option to sit in a clean chair. Tip for the housekeeping manager’s to inspect the sides of the chairs and other furniture also cause this can be a place where bloodsuckers might breed! Also it wasn’t possible to open the windows for fresh air, you have aircon but would have been nice to have that option! Important to note that these details didn’t hinder our stay! We had a lovely time!

6.0 / 10.0

Pleasant

Quite a nicely decorated room, nice shower, good parking area, well reachable from the ring of antwerp.

Quite some dust in cabinets, on window sills, wall in bathroom was not entirely clean, the upgrade to nicer room was just to get a updated room, normal rooms are the same size.

9.0 / 10.0

Good value for money

Everything was good

Nothing

8.0 / 10.0

Good for business stay

Breakfast, room, hotel restaurant

Reception stuff did not make invoice twice and we waited in the morning providing them with data again

8.0 / 10.0

Good for business stay

Clean, comfortable hotel. Good breakfast

Reception stuff did not prepare invoice twice. We stayed two nights, but different reservations. I left data for invoice and asked to prepare it for check out, However twice it was not ready and we spent additional 15 minutes on reception waiting and providing data again

8.0 / 10.0

Good Option if you are going Antwerp by Car

There is Free parking options in 5 mins walk.

Hotel is not in the city centre but there is tram.

7.0 / 10.0

Good

the lobby was great

rooms outdated and not like the pictures not 4 star hotel

9.0 / 10.0

pleasant

staff were friendly and welcoming, hotel was very nice

not sure

5.0 / 10.0

Passable

Basic needs were met, good room size. For what we paid I don't thing the quality was that good.

A bit far from center. No parking even though it was announced.

7.0 / 10.0

Good

Room

Car park

7.0 / 10.0

Friendly and beautifully presented

The room was just beautiful, so comfortable and spacious and it was so handy having the kitchen there too. Loved the coffee machine! The complimentary products were lovely and the staff so friendly and very helpful.

I was very disappointed with the breakfast :( It was so crowded in there and the space to get to the food was so small and cramped. There was a huge long line to get to the food too. However, there was a lovely variety of foods and the quality was good, I just really didn't enjoy the experience at all unfortunately.

7.0 / 10.0

Good

Breakfast was good, quality of food was above average. The unfortunate part was the "juice" selection. I tried both multivitamin and orange options, both were watered down to a level where it was just a colored water with a hint of flavour.

I have only one complain about the stay - for whatever reason the wifi coverage in the room was insufficient, and my phone was often loosing the connection.

10.0 / 10.0

Exceptional

everything was perfect! thank you Mercure! And, thank you to Sonam for a good chat in Hindi (away from home and finding people speaking your language is perfect)

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