Mercure Antwerp City South





7.7Good
(1,832 Ratings)
"Somehow beakfast was not included for me or I missed, but the room the suit for 3 was perfect with a little kitchen equipped with utensils the terras dining and food quality was nice"
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4-Star Hotel
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Top-tier experienceA high end property in this area
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Set in a high-rise building, Mercure Antwerp City South is located in Antwerp’s business district, with easy access to the ring road and the city center. The hotel features a free gym with sauna. Free Wi-Fi is available throughout the hotel.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Outdoor Cooking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.7Good
(1,832 Ratings)
"Somehow beakfast was not included for me or I missed, but the room the suit for 3 was perfect with a little kitchen equipped with utensils the terras dining and food quality was nice"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Perfect location for a business trip by car – easy access and ideal parking. Warm, spacious, and comfortable rooms with very comfortable mattresses. The bathroom had all the necessary amenities for a short stay.
As a small recommendation, the breakfast could be improved. The waffle machine was not working properly, despite the kind assistance of the staff. And in Belgium, breakfast without waffles is a bit sad :-)
9.0 / 10.0
Very nice hotel where we comfortable being trapped by very icy weather outside. Room and bathroom were excellent.
Limited room service menu (4 entrees). Small portions but the quality and taste was very good.
9.0 / 10.0
Nice clean room, helpful young lady on reception.
All in all, nice hotel and good value for money.
No single bottle of water in the room, no tea making facility, surely a €1 bottle of water is not too much to ask for, perhaps it can be added to the bill if it is too much to ask for ?
When passengers arrive late and tired, they don’t anticipate that the room has no water in it, like almost every other hotel room.
The water in the shower was not strong enough, this was a mobile hose shower rather than a large fixed one on the wall. I prefer the later.
7.0 / 10.0
- Upon arrival we received a small gift voucher for the hotel shop.
- We had room 701, which was spacious and in good condition.
- The self made waffles at breakfast were a hit.
- Parking entrance was real tight.
- There is an odor/ smell in the hotel that isn’t quite right.
- Without windows to open you’re reliant on the airco and fan. The thermostat in our room was set to 25’C, so we needed to ventilate at max (noisy) to bring down the temp (which wasn’t actually 25’C but still a bit too warm for comfort at night).
- The curtain clips came off the rails when opening them in the morning.
- Breakfast was generally okay. It just felt that a few minor improvements would elevate the whole experience to a better level (mostly to do with presentation and perhaps lighting).
- I checked out the gym and sauna around 10h in the morning, but couldn’t find the lights. Combined with the smell and very limited windows it was a bit depressing. So I did a yoga practice in my room instead.
9.0 / 10.0
The room was very large, comfortable bed. Very convenient that we even had a small kitchen.
The breakfast was ok, but could have been better.
The sofa bed was not made, we had to ask the reception for pillows, blankets and towels.
6.0 / 10.0
The staff in the reception was nice and helpful. They’re available 24/7. The beds were big and comfortable.
We paid 30€ extra to stay 3 hours longer, since we wanted to sleep in. We were woken up not once, not twice, but three times in the morning. What a waste of money. If you pay extra, the cleaning service should know as well. The same thing happened to my sister and her boyfriend too!!
Also, not enough parking, so if you’re unlucky, you’ll have to find a spot outside somewhere.
4.0 / 10.0
Breakfast was not good at all.
Rude older lady staff member at breakfast
8.0 / 10.0
The welcome lobby area and cafe area in the hotel are very nice and modern but unfortunately the rooms haven't had the same level of modernisation. However the rooms are mostly in good condition, the shower powerful, breakfast offered is good.
5.0 / 10.0
Good hotel, we have stayed here before. It's always a little expensive.
The hotel had maintenance work that disrupted our sleep at night and in the morning, with no prior warning. A four-star hotel should have informed us via Booking.com or at check-in. The way the reception responded was actually kind of rude — as if it’s normal not to inform guests because ‘noise in the morning is fine.’ No apology was offered whatsoever. This lack of transparency and professionalism significantly impacted our overall experience.
8.0 / 10.0
The hotel was decorated nicely, the food was good, and there were a few different choices .
Staff were friendly
This hotel was in an ideal location for me as i was there for surgery, and it was literally a 5 min walk to the clinic .
Although there were a few issues , not major, i would return here
We arrived at 12 pm , we were told that the room would not be ready until 3 so we had to wait a while. I did tell them that we would be arriving early on the booking app.
There didn't appear to be any people waiting for rooms, so I'm not sure if they were short of cleaners or not.
The bathrooms are in need of refurbishment. The one we stayed in, it needed updating. Grouting in the bathroom was quite bad, and also the taps .
The magnifying mirror was no good for me as I'm only 5ft 2, and you needed to be a bit taller to see in it as it didn't pull away from the wall like the concertina ones most hotels have .
The room itself was quite dark. I would have preferred a brighter room, but we were only there for 2 nights, so we didn't ask to be moved .
The cleaning in the room didn't get done , towels were replaced, but no new cups were given as we had used them for the coffee facilities in the morning, so I was slightly disappointed in this .
No bins emptied either.
4.0 / 10.0
Nothing
Dirty carpet.
10.0 / 10.0
Somehow beakfast was not included for me or I missed, but the room the suit for 3 was perfect with a little kitchen equipped with utensils the terras dining and food quality was nice
The temporary bed extension of the sofa wasn't that comfortable, but for a night, The car parking space was quite narrow, with two normal cars parked next to each other, and there was no extra space to exist after parking
8.0 / 10.0
Good hotel at a reasonable price. Room spacious, clean and confortable. Very good breakfast.
Far from city centre
10.0 / 10.0
Great location ! Great people !
9.0 / 10.0
Nothing was too much trouble for the kind staff, even when we arrived after 11pm. I couldn’t get the electric car charger to work, so they used the hotel card to help me charge my car and then I paid separately. They let us keep our car in the carpark after checkout. Very friendly to our son. We got a huge beautiful room for a good rate on a Monday night. Gigantic bed, sofabed, kitchen area, big bathroom. Cool Olympic theme throughout the hotel). Antwerp hosted the 1924 Olympics).
Breakfast was OK but not many vegan options. We’d like to have vegan cheese, yoghurt and pastries in addition to vegan milk.
9.0 / 10.0
Nice and clean hotel, friendly staff, and close to tram to city centre. Get €5 coupon per night if you opt not to tidy up your room each day, which you can use it in the hotel restaurant.
There is nothing to dislike.
8.0 / 10.0
Good location for a short stay! Tram stop just 5 min away, staff very helpful, luggage storage without any extra costs, possibility for a late check out and they were able to accommodate my initial room requests!
Rooms were cleaned but dusty, especially on the side of the chairs and other furniture. We barely used them since we were mostly out or in bed but it would have been nice to have the option to sit in a clean chair.
Tip for the housekeeping manager’s to inspect the sides of the chairs and other furniture also cause this can be a place where bloodsuckers might breed! Also it wasn’t possible to open the windows for fresh air, you have aircon but would have been nice to have that option! Important to note that these details didn’t hinder our stay! We had a lovely time!
6.0 / 10.0
Quite a nicely decorated room, nice shower, good parking area, well reachable from the ring of antwerp.
Quite some dust in cabinets, on window sills, wall in bathroom was not entirely clean, the upgrade to nicer room was just to get a updated room, normal rooms are the same size.
9.0 / 10.0
Everything was good
Nothing
8.0 / 10.0
Breakfast, room, hotel restaurant
Reception stuff did not make invoice twice and we waited in the morning providing them with data again
8.0 / 10.0
Clean, comfortable hotel. Good breakfast
Reception stuff did not prepare invoice twice. We stayed two nights, but different reservations. I left data for invoice and asked to prepare it for check out, However twice it was not ready and we spent additional 15 minutes on reception waiting and providing data again
8.0 / 10.0
There is Free parking options in 5 mins walk.
Hotel is not in the city centre but there is tram.
7.0 / 10.0
the lobby was great
rooms outdated and not like the pictures not 4 star hotel
9.0 / 10.0
staff were friendly and welcoming, hotel was very nice
not sure
5.0 / 10.0
Basic needs were met, good room size.
For what we paid I don't thing the quality was that good.
A bit far from center.
No parking even though it was announced.
7.0 / 10.0
Room
Car park
7.0 / 10.0
The room was just beautiful, so comfortable and spacious and it was so handy having the kitchen there too. Loved the coffee machine! The complimentary products were lovely and the staff so friendly and very helpful.
I was very disappointed with the breakfast :( It was so crowded in there and the space to get to the food was so small and cramped. There was a huge long line to get to the food too. However, there was a lovely variety of foods and the quality was good, I just really didn't enjoy the experience at all unfortunately.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Antwerp City South. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Antwerp City South pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Antwerp City South?
We found 28 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
