Bahia Principe Escape Samaná - Hyatt Inclusive Collection - Adults Only

The resort is in a lovely location with beautiful views out over the bay- the bedrooms are spacious with good quality Wi-Fi and the gymnasium while small is quite adequate-- the quantity and quality of food is very good although it could be better for vegetarians.

The view of the sky, terrain and the sea was mesmerizing. The sound of the waves and nature are so peaceful and relaxing.

No complaints, but food quality and variety should improve. Also i will love more Dominican music.

Clean Well organized Comfy bed Great bathroom Great shower Good hot water Beautiful room with large balcony with comfy chairs and fabulous sea view. Food - buffet - OK but Great service Employees kind and friendly Lovely place, nice places to relax with view and read or chat Beautiful pool Really nice private beach

After making my reservation. Getting in touch with a responsible human being there to answer questions and make transfer arrangements was frustrating and ultimately IMPOSSIBLE - A WEEKS-LONG NIGHTMARE. BEWARE !!

All of the food was well prepared. I did NOT like the fact that the snack area by the pool had food uncovered and a TON of flies helping themselves to the food. That was the first day. I did not see too many flies at the regular buffet area but still saw some. The hotel is very beutiful and the staff maintain the cleanliness which is not easy when it rains.

I think there needs to be plastic covers on the food that you can open and help yourself when its in the open area. I think when you check in someone should tell you what there is to do and how the restaurants work-the fact that there is only ONE open per night, NOT 3. Did not like having to ask for ice for the room instead of getting it ourselves-one time it took ½ hour to receive it. Did not like having to wait for my room when I did the online check-in days before and stated that we would arrive between 2-3; we arrived at 3p and it still was not ready. We had to ask if we could go eat because we had not had lunch. We are property owners of the chain Bahia Principe but when we presented our ID it meant nothing to the staff. We were supposed to received a steady check-in as its part of our benefits. Not even sure if we received the other benefit which was a discount on the room. When I asked they said my room was already paid for- I assumed because we used Booking.com. The hotel is not good for those who can not handle stairs. The amount of stairs to do anything was relentless. This hotel is basically only good for a romantic get-a-way as it very small. We usually stay at a 5 star rated hotel and are made to feel special. We did not feel the 5 start experience here.