Hôtel - le Jas de Joucas

The location is beautiful and convenient for moving around to various villages within Provence. The pods are beautiful too, with a very nice view of the property and the landscape around. The pods and property are clean.

The service is not up to par with a 4 star hotel. There is no restaurant for all of 2026, although this is advertised on the booking page. Breakfast is available but no other meals are available at all. Considering this is a hotel in the country side of Provence, it is not acceptable to advertise a restaurant while it is actually closed for the entire year. Furthermore, although the staff is friendly, the hotel is severely understaffed. Cleaning of the room is done late and sometimes is not fully cleaned. There is usually only 1 person available at the reception and around the pool, making it impossible to get any kind of support or service.

Pool and location

Apartment seems a bit tired

Beautiful setting, lovely pool, rooms were great, nespresso machine is always good. Our room slept four and all beds were very comfortable. Beautiful surroundings, but nothing walking distance nearby, you’ll need to take the car out wherever you want to go. That did make it very quiet and secluded.

It was 35° and sunny when we were there, some more shaded spots at the pool would be great. There are quite a few, but they were often occupied by the time we came back to the hotel.

Beautiful setting, location perfect. Aesthetically pleasing

No staff, no bar, no facilities for water etc during the day. No air con in the room. Inadequate room supplies, no bottle opener for the mini fridge and as there were no staff, no one to ask for one. Shampoo & shower gel not topped up.