Suites Inn la Muralla Hotel & Spa
Top rated by guests





9.6Outstanding
(477 Ratings)
"Breakfast was excellent, good variety and personnel was extremely courteous."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Located in the Metepec district of Toluca, Suites Inn la Muralla Hotel & Spa is 7.3 miles from Nemesio Diez Stadium and 13 miles from Calixtlahuaca Archeological Site.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Safe
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
$$$$
Top rated by guests
9.6Outstanding
(477 Ratings)
"Breakfast was excellent, good variety and personnel was extremely courteous."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Breakfast was excellent, good variety and personnel was extremely courteous.
10.0 / 10.0
All the amenities
No liquid soap on the rooms bathroom
10.0 / 10.0
the room and the restaurant
the location
8.0 / 10.0
Very clean and comfortable
Staff very helpful
Breakfast was excellent
The restaurant is only open until 11:30 in the morning
Room service is available but is more expensive
10.0 / 10.0
It was very good we were happy with it.
Nothing
8.0 / 10.0
Spacious rooms, clean, restaurant
Pool was closed
5.0 / 10.0
Not applicable
This hotel states in its listing that it is pet friendly. On that understanding we booked the room and paid our money. Only after we paid were we told that the charge for our pet would be 500 Pesos (about 30 Canadian dollars -). Then we were told that only small pets would be allowed in the room with us and that our dog (which is a 65 pound Golden Retriever) would have to stay in a cage outside of the hotel. I pleaded with the receptionist when I arrived at the hotel later that day to allow my dog to be in the room. After much reluctance, the staff agreed to let me dog into the room but only if I posted a 1,500 Peso “guarantee of good behavior” with the hotel.
My dog did behave and the guarantee amount was returned to me immediately after our stay however the impact on us having to go through this set of circumstances ensures we will never again stay at this hotel.
8.0 / 10.0
its time for them to open the pool and restaurant.
the food wasn´t good
areas still closed for COVID
10.0 / 10.0
Extremely spacious, modern, elegant comfortable and silent rooms. It’s my second stay and this is one of the best hotels in all of Toluca valley and around.
10.0 / 10.0
extremely spacious, quiet and modern.
10.0 / 10.0
exceptional service from the hotel staff! our car needed To be taken to the petrol station for some air in the tires on the hotel staff kindly took it there and put it back quickly. The hotel is also super clean and the beds are comfortable. Although it’s near to a main road the double glazing is exceptional and we could sleep very peacefully at night. The beds were also very comfortable. some of our relatives were staying at the Marriott and we advised them to come and stay here. They changed hotel and they agreed that this was much better!
1.0 / 10.0
restorán and pool are closed
food bad
10.0 / 10.0
really good service, and a gym.
the Pool and dine in area where closed due to COVID restrictions
9.2 / 10.0
The room was spacious and modern. Speckless clean.
Bell boy was a little eager for tip and was trying to grab my bag when arrived.
10.0 / 10.0
Tranquilo
Sin problema
10.0 / 10.0
Los cuartos son muy cómodos y limpios y la atención del personal es muy amable y servicial
No hubo nada que no me gustara
9.0 / 10.0
El personal y el cuarto
Le falta luz en las áreas comunes
10.0 / 10.0
La atención y las instalaciones
10.0 / 10.0
Sin duda uno de los mejores hoteles con muchas amenidades, la atención del personal es excelente, las habitaciones muy cómodas y muy amplias, los alimentos de excelente calidad y precios justos
No hubo algo que no me gustara de este hotel , todo 10 de 10
10.0 / 10.0
Excelente servicio
Todo está bien
10.0 / 10.0
Todo me gusta!
Sobre todo su atención tan personalizada !
No hay que no me guste!
Todo el personal e instalaciones y ambiente impecable
10.0 / 10.0
el personal es maravilloso, excelente servicio
10.0 / 10.0
Desayuno muy rico y no el típico desayuno americano
La regadera era intermitente el agua caliente
10.0 / 10.0
Muy buena atención y servicio
10.0 / 10.0
Siiiii
Siiiii
10.0 / 10.0
EXCELENTE desayuno.
10.0 / 10.0
El desayuno siempre es Fantástico. En general todos los servicios del Hotel son Geniales. Nos encanta escaparnos de vez en cuando casi solo para disfrutar el Hotel.
Es tan abrumadora la Calidad en todos los servicios q el Hotel ofrece q no recuerdo haber visto algo q mereciera ser mejorado significativamente. Sólo tengo comentarios positivos hacia TODO el personal del Hotel. La comunicación es Excepcional también.
10.0 / 10.0
todo en general la atención el servicio las instalaciones muy bien
Todo me gustó
10.0 / 10.0
Todo estuvo excelente me gusta el servicio por eso siempre regreso
Todo muy bien
9.0 / 10.0
Muy amable el personal y muy limpio
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Suites Inn la Muralla Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Suites Inn la Muralla Hotel & Spa. Enjoy the water!
Is Suites Inn la Muralla Hotel & Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Suites Inn la Muralla Hotel & Spa?
We found 22 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
