Hotel Splendide Royal
Top rated by guests





8.9Excellent
(1,168 Ratings)
"Outstanding service and location"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Established in 1887, the 5-star Splendide Royal with its turn-of-the-century character is Lugano's most fashionable hotel, located on Lugano's lakeside main street. Free WiFi is available throughout the entirely non-smoking property.
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.9Excellent
(1,168 Ratings)
"Outstanding service and location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Un établissement de classe qu’on n’en trouve pas souvent. Très belle chambre calme (ce que nous avons demandé). Le SPA est très bien et les séances de massage très professionnels. Tout le personnel, la réception, le restaurant et le service très attentif et aimable – on ne pouvait pas s’arrêter de leur envoyer un sourire au passage.
10.0 / 10.0
Outstanding service and location
10.0 / 10.0
Sjajno
9.0 / 10.0
Always love staying at this hotel known for providing the best experience for the customers. Truly a joy.
So far nothing.
9.0 / 10.0
Location right by the lake and if you have a lake view room breathtaking views. Hotel is lovely “old world” luxury. All staff were great but hats off to the breakfast team: always helpful and charming
Nothing
9.0 / 10.0
Everything
My shower, had no power, it was a drizzle
10.0 / 10.0
History Location picturesque view lovely breakfast and amazing terrace
10.0 / 10.0
Everything, from the staff to the hotel itself - is absolutely PERFECT. We could not have chosen a better place to stay, at which to celebrate our Anniversary. We were picked up at the train station, warmly greeted by the Front Desk Staff, and arrived in our beautiful room - to a bottle of Prosecco, and a kind note from the General Manager. We were treated like royalty throughout our stay.
Nothing. Wonderful hotel and staff.
4.0 / 10.0
location
I was happy when I got a superior room with a garden view, but the window seat was a smoking area and a chat area for its own staff. The sounds of conversation and laughter were disturbing, unfortunately it was a disappointment for me and my family.
4.0 / 10.0
The location is good
It was a complete fiasco. Even though I got a superior room,It has nothing to do with the room in the pictures. the backyard view was the smoking and chatting area of the hotel staff. The constant loud conversations, smoking and seeing the room disturbed me. It is definitely not a hotel worth the money.
7.0 / 10.0
L'emplacement de l'hôtel. L'amabilité du personnel, que ce soit au restaurant la Véranda, à l'accueil, les voituriers, le service étage. La qualité du repas à la véranda et petit déjeuner.
La chambre 657 : il faudrait si possible casser la cloison pour en faire une pièce unique. On a visité chambre vue lac : mieux agencé et plus fonctionnel.
Restaurant la Véranda : l'attente entre les plats : trop long. Champagne en apéritif sans le moindre amuses-bouche ( salés, etc)
9.0 / 10.0
الموقع
الغرف التي تطل على الفناء سيئه مما اضطريت لتغيير الغرف المطله على البحيرة اجمل وأشرح وأنظف !
10.0 / 10.0
eine ganz tolle Adresse. Blick auf den See. Kleiner Pool / Terrasse.
dass ich mit dem Bademantel/ nass an der Rezeption durchlaufen musste zu/ vom Pool. war mir unangenehm. Aber das Hotel ist sehr toll
4.0 / 10.0
ok
The roomwas not the room I paid for. The photos online and the actual room were not the same.
9.0 / 10.0
Excellent facility, staff, and location. The view from the balcony over lake Lugano was breathtaking!
Breakfast was average ( Not bad).
9.0 / 10.0
Freundliche und Lösungsorientierte Mitarbeiter.
10.0 / 10.0
موقع المكان مميز على البحيرة مباشرة
عندهم خدمة صف المركبة بالاضافة يوقفونها لك في كراج الفندق، الغرفة جدا انيقة يظهر فيها الطابع الاوروبي الفاخر
البوفية الصباحي من الذ واجمل الاطباق والحلا كذلك تحديدا
وفي اي وقت تنزل تروح للبحيرة مشي ما تحتاج السيارة
اخذو رسوم لليلة وحدة على موقف السيارة تقريبا 200 ريال
وديعة 100 يورو كاش واعطوني هيا وانا خارج كاش
8.0 / 10.0
Un véritable charme désuet. Beau, propre, petit déjeuner excellent, viennoiserie parfaite ( et c’est un français qui le dit !)
Rien ne manque dans la chambre
Literie un peu fatiguée, dommage !
Tarif suisse !!! On le sait en venant mais c’est toujours difficile à avaler.
10.0 / 10.0
El mismo hotel es un espectáculo
La ubicación me encanta
8.0 / 10.0
النظافه الاستقبال
بعيد عن التاون داون قليلا مشي 15 دقيقه
7.0 / 10.0
Staff was incredibly friendly and did everything in their power to accomodate us.
The hotel itself, the rooms, the interior. All feels outdated and seriously overpriced.
10.0 / 10.0
Прекрасное местоположение и вид на озеро, уютный номер, хороший завтрак.
Терраса для отдыха с шатрами и лежаками на траве замечательная - опять-таки, с отличным видом
8.0 / 10.0
The breakfast was great and the view is perfect while you having your breakfast.
The room was disappointing because it was not the same room as they show in booking and I talked with the manager about my complaint and they make a small discount which was very kind of them.
9.0 / 10.0
レセプションの女性の対応が的確、親切、行き届いていた。タクシーをお願いして、すぐに来なかったのを見て、男性スタッフがホテルの車で駅まで送ってくれ、大変ありがたがった。
テラスレストラン・スタッフのサービスが、超一流ホテルにしては良くなかった。(丁寧さが足りない感じ)また、屋外とは言え、近くに葉巻を吸う人がいて気になった。
9.0 / 10.0
Le petit déjeuner dans une belle salle à manger.
Les boutiques à proximité. Très bel emplacement
9.0 / 10.0
The location
Check in was too late even after 3pm
3.0 / 10.0
Location and access to the lake and mountain. Concierge very helpful and organised us a dinner reservation at a restaurant across the lake by private boat taxi
Our room (£500 a night!!!) had 2 windows one opened onto an outside kitchen and the other to the back of the terrace bar!! On going to bed we established that the air conditioning didn’t work (it was 29c outside) so we were moved to another room in a different part of the hotel at 10.30pm. Whilst the aircon worked, the new room was in a converted office building and looked out onto a scruffy car park and right next to a building site which started noisy machinery at 7.30am. The balcony had dripping “concrete” from the one above. We did get a part refund for our “experience” and the staff were fully supportive and very understanding of our issues. Property needs a full refurbishment.
10.0 / 10.0
Gostei da vista do quarto , era maravilhosa
De nada
10.0 / 10.0
Le taxi de l’hôtel pour venir me chercher à la gare, le fait qu’ils sont aux petits soins, la beauté de l’hôtel, le sentiment d’être en sécurité et juste là pour en profiter sereinement.
Rien
9.0 / 10.0
- Personal sehr hilfsbereit und freundlich
- TOP Lage direkt am See
- Frühstück sehr gut
- Abendessen sehr gut
- kleine Wellnessanlage
- Hunde sind Willkommen
- Tiefgarage vorhanden
- Es war alles super
7.0 / 10.0
Classic Italian 5 star Hotel. Excellent breakfast.
The room was charms but lacks modern style. A little too charming for my taste.
9.0 / 10.0
Its location, its design, the views, the beds were extremely comfortable and the breakfast was amazing.
Some staff members were better than others. It is a very posh hotel with customers that have financial wealth and if you did not give off that vibe at times there was a small feeling of indifference from certain staff members.
4.0 / 10.0
المكان مرتب ونظيف وموقعه ممتاز بس للاسف حجزت شي و استلمت شي ثاني و محد من الموظفين مهتم بالموضوع ولن اكرر السكن فيه
عدم مصداقيه للاسف
10.0 / 10.0
For a super picky traveler like me, it exceeded my expectations and everything was perfect.
Nothing
8.0 / 10.0
supper nette und hilfstbereite Mitarbeitende
Lage das Hotell.Schlechte Zimmer Isolationen.
9.0 / 10.0
موقع الفندق و الاطلالة و النظافة
المخدات و السرير غير مريحة
10.0 / 10.0
The staff was very courteous and friendly
I liked everything
10.0 / 10.0
Nous avons passé un très agréable séjour. Le personnel était trés sympathique et toujours à l'écoute . le petit déjeuner était varié et copieux . Il ne manquait rien . la partie SPA était au top et le personnel trés agréable .
Nous avons réservé avec un couple d'amis 2 chambres pour le week-end de l'ascension . Dommage que les chambres côté lac étaient déjà réservées .
9.0 / 10.0
Colazione fantastica, posizione ottima, camera stupenda con ampio balcone vista lago, staff gentilissimo, unica pecca la moquette in camera è un pò démodé!
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Splendide Royal. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Splendide Royal. Enjoy the water!
Is Hotel Splendide Royal pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Splendide Royal?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.