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Hotel Splendide Royal

Top rated by guests

Facade/entrance, Day, Lake view

Photo of the whole room, Lake view

Swimming pool, Swimming pool

Seating area, Bedroom, Lake view

Swimming pool, sunbed

8.9Excellent

(1,168 Ratings)

"Servis. Food in a Michelin restaurant, spa. We enjoyed our stay"

Verified guest

Don't miss out! Price and availability may change

8.9 / 10.0

Excellent(1,168 Ratings)

Hotel in Lugano

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Established in 1887, the 5-star Splendide Royal with its turn-of-the-century character is Lugano's most fashionable hotel, located on Lugano's lakeside main street. Free WiFi is available throughout the entirely nonsmoking property.

Amenities at Hotel Splendide Royal

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Lugano

city location on map

Nearby attractions

Alfa Romeo Museum

Lungolago di Lecco

Pombia Safari Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.9Excellent

(1,168 Ratings)

"Servis. Food in a Michelin restaurant, spa. We enjoyed our stay"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.9 / 10.0

Excellent(1,168 Ratings)

Hotel in Lugano

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Lugano

city location on map

Nearby attractions

Alfa Romeo Museum

Lungolago di Lecco

Pombia Safari Park

Available Rooms

About this hotel

Established in 1887, the 5-star Splendide Royal with its turn-of-the-century character is Lugano's most fashionable hotel, located on Lugano's lakeside main street. Free WiFi is available throughout the entirely nonsmoking property.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.9 / 10.0

Excellent(1,168 Ratings)

100% verified reviews

8.0 / 10.0

Staff are always looking to fulfill your every need

Perfect location and amazing staff

Construction work over our head around 08:30 in the morning

10.0 / 10.0

Nice hotel, spa, servis and restaurant

Servis. Food in a Michelin restaurant, spa. We enjoyed our stay

Nothing

6.0 / 10.0

Great location, but not a real 5 stars experience.

Great location, friendly staff. Breakfast was OK.

Ice-cold bathroom - no floor heating, one radiator that was off. After I turned it on it took a whole day before the bathroom was somewhat warmed up. I booked two equal grade rooms, but they had big difference in size - one was really roomy, the other one more like a regular small room, although equally priced. The so called garden view is actually a not very welcoming view to a technical backyard. We were on floor 1 and it was like better keep curtains on. Indoor pool was rather cold to our taste and kids refused to swim.

10.0 / 10.0

Outstanding Expirience

Outstanding service and location

9.0 / 10.0

Truly a joy. As always

Always love staying at this hotel known for providing the best experience for the customers. Truly a joy.

So far nothing.

9.0 / 10.0

Wonderful with an idealic location in Lugano

Location right by the lake and if you have a lake view room breathtaking views. Hotel is lovely “old world” luxury. All staff were great but hats off to the breakfast team: always helpful and charming

Nothing

9.0 / 10.0

Loved it!

Everything

My shower, had no power, it was a drizzle

10.0 / 10.0

I love my cheese platter at this wonderful lake view terrace

History Location picturesque view lovely breakfast and amazing terrace

10.0 / 10.0

A fabulous hotel - with a fabulous staff!

Everything, from the staff to the hotel itself - is absolutely PERFECT. We could not have chosen a better place to stay, at which to celebrate our Anniversary. We were picked up at the train station, warmly greeted by the Front Desk Staff, and arrived in our beautiful room - to a bottle of Prosecco, and a kind note from the General Manager. We were treated like royalty throughout our stay.

Nothing. Wonderful hotel and staff.

4.0 / 10.0

a hotel that is not worth its money

location

I was happy when I got a superior room with a garden view, but the window seat was a smoking area and a chat area for its own staff. The sounds of conversation and laughter were disturbing, unfortunately it was a disappointment for me and my family.

4.0 / 10.0

a hotel that doesn't provide value for money

The location is good

It was a complete fiasco. Even though I got a superior room,It has nothing to do with the room in the pictures. the backyard view was the smoking and chatting area of the hotel staff. The constant loud conversations, smoking and seeing the room disturbed me. It is definitely not a hotel worth the money.

4.0 / 10.0

Did not appreciate the bait and switch with our room.

ok

The roomwas not the room I paid for. The photos online and the actual room were not the same.

9.0 / 10.0

Highly recommended!

Excellent facility, staff, and location. The view from the balcony over lake Lugano was breathtaking!

Breakfast was average ( Not bad).

7.0 / 10.0

Very friendly staff, disappointing accomodation. Seriously overpriced.

Staff was incredibly friendly and did everything in their power to accomodate us.

The hotel itself, the rooms, the interior. All feels outdated and seriously overpriced.

8.0 / 10.0

Generally the hotel and the staff was very good.

The breakfast was great and the view is perfect while you having your breakfast.

The room was disappointing because it was not the same room as they show in booking and I talked with the manager about my complaint and they make a small discount which was very kind of them.

9.0 / 10.0

Great stay overall

The location

Check in was too late even after 3pm

3.0 / 10.0

Five star price two star experience !

Location and access to the lake and mountain. Concierge very helpful and organised us a dinner reservation at a restaurant across the lake by private boat taxi

Our room (£500 a night!!!) had 2 windows one opened onto an outside kitchen and the other to the back of the terrace bar!! On going to bed we established that the air conditioning didn’t work (it was 29c outside) so we were moved to another room in a different part of the hotel at 10.30pm. Whilst the aircon worked, the new room was in a converted office building and looked out onto a scruffy car park and right next to a building site which started noisy machinery at 7.30am. The balcony had dripping “concrete” from the one above. We did get a part refund for our “experience” and the staff were fully supportive and very understanding of our issues. Property needs a full refurbishment.

7.0 / 10.0

Excellent, a little outdated , Italian 5 star hotel

Classic Italian 5 star Hotel. Excellent breakfast.

The room was charms but lacks modern style. A little too charming for my taste.

9.0 / 10.0

Memorable and pleasant and I would return.

Its location, its design, the views, the beds were extremely comfortable and the breakfast was amazing.

Some staff members were better than others. It is a very posh hotel with customers that have financial wealth and if you did not give off that vibe at times there was a small feeling of indifference from certain staff members.

10.0 / 10.0

Perfect stay

For a super picky traveler like me, it exceeded my expectations and everything was perfect.

Nothing

10.0 / 10.0

We felt at home away from home ….. excellent staff

The staff was very courteous and friendly

I liked everything

10.0 / 10.0

Incredible spa in an old mansion!

It was such a nice old vibe but with modern facilities. The spa was amazing! Great location in Paradiso close to the boat and everything. Three restos with good food and top notch service. The breakfast had many good options!

They charge for every little thing. Like water was CH10 and they forgot to fill our complementary water in the room.

9.0 / 10.0

Apart from the breakfast experience very good

Well maintained clean and good facilities

Didn’t like the greeting we received on Monday morning at breakfast the lady was short, abrupt and not courteous

9.0 / 10.0

Fabulous stay!

Stunning hotel! We had a fantastic stay and the best hotel service ever. We were celebrating our 17th wedding anniversary and were surprised with a very nice treat in our room kindly prepared by the hotel management and staff. Bed was very comfortable, amazing view of lake Lugano, room was squeaky clean. Delicious breakfast and super friendly, polite and very well trained staff. The front desk staff was fabulous and made us feel very welcomed. Ilaria linked provided us with the best restaurant recommendations. Beautiful spa with super attentive and kind service.

Nothing

10.0 / 10.0

I felt like royalty.

The staff, cleanliness, facilities, food,location and the breathtaking view were all excellent. It’s not cheap but you really get your money’s worth.

No complaints whatsoever

10.0 / 10.0

Elegant, comfortable hotel

Beautiful old building ... traditional hotel ... beautifully renovated with all modern comforts

In the gym they do not have a reclining bycicle

10.0 / 10.0

Exceptional

The staff went above and beyond to make us feel special. For my partners birthday, the hotel provided us with complimentary champagne, a birthday cake and snacks. 10/10

10.0 / 10.0

Exceptional

I enjoyed my stay at the hotel, however, as always. Everything was on a high level.

10.0 / 10.0

Perfect

my first time in Lugano and this place make it an amazing memory. The staff were welcoming and helpful. they gave us nice recommendations. sure i will come again

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