Hotel Groenendaal

Bed, Photo of the whole room, Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
review stars
5.2
(125 Ratings)
"Its beautifull, nice decoration . Perfect staff. I ‘ve been robbed in the city and the staff members were so nice and reassuring in that horrible time! I love my stay and I’ll be back again for work"
Verified guest
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5.2 / 10.0
(125 Ratings)

Hotel in Flanders

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

The Groenendaal Hotel enjoys a privileged location, located just 9.3 miles from Zaventem airport and 8 minutes by train from the city center.

Amenities at Hotel Groenendaal

Free WiFi/internet
Free Parking
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Garden
Safe
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products

Map of Flanders


Available Rooms

$$$$
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Ratings and reviews

5.2 / 10.0
(125 Ratings)
100% verified reviews
1.0 / 10.0
The experience prior to check-in made me not want to stay at this hotel. Unorganized/Unprofessional
The pictures online makes his place look inviting.
My room was canceled 2 hours before check-in without any explanation. The hotel looked abandoned.
3.0 / 10.0
TERRIBLE
It is cheap for a reason. Hotel is situated above a very noisy restaurant that plays music past 3am on a week day. If you enjoy your sleep, do not book this. Hotel staff opened my door at 6am and I had to shout for them to leave. Then again on a Saturday morning, 9am hotel staff entered the room. I was concerned about my privacy and barricaded the door closed from the inside when I would sleep to ensure no one entered. This was reported to the hotel staff multiple times and got no response to any emails. Hotel invoice was sent to me 2 weeks after leaving and even then, I had to send multiple emails to them and open a case via booking.com. DO NOT BOOK THIS PLACE
A LITTLE PRIVACY MAYBE?
8.0 / 10.0
Great spot would recommend it! It’s a digital experience!
No breakfast available
We didn’t know how to get back into the hotel late at night.
4.0 / 10.0
Awful check in and customer treatment, decent rooms
The room was clean and comfortable
The check in procedure and staffing. The instructions are not clear. We arrived during “staffed hours” and no one was there. Called the emergency number - which was also reportedly “staffed” - but no one answered. We were left outside for 45 minutes before finally walking down the strange side alley to find the keys. No apology from the hotel about the poor instructions or unstaffed emergency line.
1.0 / 10.0
A Polar Experience... in Every Sense of the Word
Room design
We had booked a romantic night away from the kids at this supposedly "high-end" hotel — hoping for warmth, comfort, and relaxation. The result? A perfect immersion into the atmosphere of an alpine freezer. The room was freezing, with no proper heating whatsoever, and no solution offered. Apparently, we should have brought our own fireplace. After a few hours playing human ice cubes under the covers, we gave up: we left at 2 AM, completely frozen. Romantic? Perhaps... if you're a penguin. For this price, I expected a magical night. Instead, I got a survival training session. Avoid if you’re fond of your toes.
2.0 / 10.0
Horrible
The room was not cleaned, I had hairs in the bed inside. A lot of noise, people speaking like nobody was staying at the hotel and could hear all the noises from the kitchen and restaurant. Also, the hot water came 30 minutes to come
1.0 / 10.0
Do not recommend
I really wanted to avoid writing a bad review but as I’ve been ghosted by the property regarding my refund, I guess I have no other choice. When I got to my room, the door was ajar and it had not been cleaned from the last guest. The bed was unmade and the bathroom was dirty. I genuinely felt unsafe in this hotel so I left. After contacting Booking.com, I received an email from the hotel letting them know about my experience and they assured me that Booking.com would refund the €400 I paid. Then the hotel ghosted me. It feels more like a hostel than a hotel.
1.0 / 10.0
Bad
I had an issue with my trip and I have arrived very late. I could not join the hotel. The hotel did not contact me for information (mail or phone). They have just dropped the pre-paid booking. No night service. I have slept in the parking. I got no response when I have asked for the paid night invoice. There is no customer service.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Groenendaal. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Groenendaal pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Groenendaal?

We found 14 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and bar.


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