BrijRama Palace, Varanasi - By the Ganges

Riverside location, old world palatial charm.

There is no exhaust in the washroom, so sometime it stinks.

All the facilities were good.

Boat service requires improvement.

Our two-night stay at BrijRama Palace with my wife became far more memorable than we could have imagined. The experience began even before we reached the hotel, when Abhinandan, Bhanu, and Babulal picked us up by boat from Namo Ghat. What should have been a calm ride across the Ganges suddenly turned into a dramatic encounter with nature. A thunderstorm, hailstorm, and fierce winds pushed our boat from one side of the river toward the other, while the Ganges became ferocious with rising waves. Despite this being their first extreme weather experience on duty, all three handled the situation with remarkable calmness, courage, and professionalism. On arrival, the energy shifted beautifully. Brijesh ji and the hotel’s in-house Pandit ji welcomed us with sacred mantras and a Rudraksha mala, which felt deeply grounding after the chaos of the river. We stayed in the Maharaja Room, which was luxurious, atmospheric, and offered unforgettable views of the Ganges. Since we were completely drenched, Manpreet at check-in and Manish, the hotel manager, immediately understood our situation, arranged towels, and took us straight to the room without delay. The complimentary laundry and curated inclusions added further value to the experience. Dining was another highlight. Chef Arif was gentle, polite, and gracious, while Sandeep at the restaurant was attentive, courteous, and consistently excellent. A very special mention goes to Rajnikant Kaushik ji, the outsourced Pandit ji, who arranged Mangla Aarti at Tatkal speed, accompanied us to the evening Ganga Aarti at Dashashwamedh Ghat, and organised a private spiritual visit to Shri Kashi Vishwanath Temple and Kaal Bhairav Temple. His access, trust, and network made us feel less like tourists and more like privileged insiders. Checkout with Khushi was the perfect ending. Her warmth, friendliness, and humour left us smiling, and the departure pooja through the in-house Pandit ji was a beautiful final touch. Highly recommended!

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The property is a restored palace in the best location possible in Varanasi. The hotel staff is extremely helpful and accommodating and thanks to them I had the best first experience of Varanasi - they can arrange every excursion and experience that you can think of ensuring a high quality standard and maximum comfort. I specially want to thank Ashutosh, Bupesh and Roshni for being extra nice and helpful when I was feeling unwell and going above and beyond to ensure I had the best experience possible and a speedy recovery! Thanks so much and I will be back 😊🙏

Nothing - I was only sad that I could not enjoy the food as I was sick because everything looked delicious!