Novus Giri Resort & Spa

I like Novus Giri Resort & Spa because clean and beautiful views

Waited too long when we checked in

My stay at this hotel was absolutely wonderful from start to finish. The staff were incredibly welcoming, friendly, and professional, making me feel comfortable from the very first moment. The room was spotless, beautifully arranged, and very comfortable, with a relaxing atmosphere and a lovely view. We also booked the honeymoon package, and it honestly exceeded our expectations. The room decoration was incredibly luxurious, romantic, and beautifully prepared with amazing attention to detail. Everything was arranged perfectly and created a very special atmosphere for us. It truly made our stay even more memorable and unforgettable. The service was excellent and fast, and the hotel truly pays attention to every little detail to ensure guests have a luxurious and enjoyable experience. The location is also perfect and close to many important places and attractions. I would like to sincerely thank all the staff for their kindness and outstanding hospitality. This was honestly one of the best hotels I have ever stayed in, and I will definitely come back again. Highly recommended for anyone looking for comfort, cleanliness, and exceptional service.

Nothing bad

Spacious Clean Modern

All good

The meal selection at Soeasana Restaurant is unique and worth it, if not for it, our stay would left a far more unpleasant memories. definitely recommending the restaurant, for the facilities of the hotel, it is not bad, just old, but pretty well maintained. Too bad the view from the balcony is not that great. just very standard. Also smoke vapour / smell coming from the bathroom definitely ruined our experience.

Facilities and ventilation could be better. The air con must be installed in every room, it might work 10 years ago, when Puncak area is still cold, not for now. Having to rely on portable air-con just doesn't work.