Orchid Hotel

From the moment I arrived I was made most welcome at The Orchid Hotel. Even though I was there before the official check-in they had a room ready for me and a member of staff carried my bag up while I was given fruit salad and juice in the reception area to welcome me. This was a fantastic start to my stay. The room was very comfortable with a large bed a great shower and good air-conditioning. (It was hot outside.) When I was ready to go out and explore Hue, the receptionist gave me a map and explained places I might be interested in going. This was done with genuine friendship as I felt very comfortable. When I finally got to bed, I think I had the best night sleep I’ve had for a long time. Then in the morning I had a super breakfast of freshly made omelette and a delicious fruit salad with yoghurt. I felt very comfortable in this hotel and look forward to returning next year. It is well run, in a fantastic position in the old town and extremely comfortable.

Nothing

Fantastic Hotel, super Location, amazing staff, Thanks to all. Will return here for sure!

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Good location, Friendly staff Good size room

All was good

The hotel is in a good location unfortunately there was big flooding disaster while we were staying there. The staffs tried their best to provide us most comfortable and service while we were stuck inside the hotel without electricity, hot water, WiFi, clean towels and regular foods for more than few days. Thank you to the staffs!

At the fifth day, there was no more water to use or take a shower, of course we understood that was out of control from the hotel. We had to ask and request to move to another hotel. There was only one young male staff helped us manually carrying our luggages from sixth floor down to the front desk floor by using the small stairways in the dark. That was unacceptable! The manager should provide more man power to help out in this situation!