The Chesterhouse
Top rated by guests





8.2Excellent
(973 Ratings)
"Friendly staff across the board. The hotel has a nice welcoming feel to it. The breakfast was top notch, loads of choice and excellent quality food."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Located a 1-minute walk from Douglas Beach, The Chesterhouse offers 3-star accommodations in Douglas and features a bar. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi.
Business facilities
Free WiFi/internet
Non-smoking
Heating
Bar
WiFi/Internet
Beach access
Laundry services
Family friendly
Ironing facilities
Accessible by lift
$$$$
Top rated by guests
8.2Excellent
(973 Ratings)
"Friendly staff across the board. The hotel has a nice welcoming feel to it. The breakfast was top notch, loads of choice and excellent quality food."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Breakfast was good but repetitive each morning. Great location. View wonderful.
The mattress was very uncomfortable.
9.0 / 10.0
Sea view brilliant
Nothing
10.0 / 10.0
Friendly staff across the board. The hotel has a nice welcoming feel to it. The breakfast was top notch, loads of choice and excellent quality food.
Nothing to be picky about with this hotel. If you're paying £500 a night then you are justified in expecting something out of this world. I've stayed in literally 100s of hotels throughout the UK with work and the Chesterhouse is right on the money.
8.0 / 10.0
Breakfast and victorian Features
Dirty shower curtain/mattress had springs in wrong places.buy a mattress from temu
5.0 / 10.0
Centrally located. Nice staff.
Extremely noisy both nights. A party somewhere that went on till 5am. Next night, loud talking/party until 2am. Pigeons nesting somewhere making noise. (3rd floor).
Toilet required muliple flushes to work properly. Extremely annoying.
small claustrophobic lift. Very narrow corridor.
8.0 / 10.0
Superb location and superb staff
None
10.0 / 10.0
the staff the breakfast the room everything was perfect
nothing in specific everything was good
10.0 / 10.0
The location is excellent, opposite the beach, near the ferries, near the theatre, restaurants nearby, etc.
Breakfast was great, but could do with more non-cooked options.
10.0 / 10.0
Everything it was all amazing
Nothing at all
10.0 / 10.0
Excellent location and couldn’t have picked a better room, the view was stunning. All the staff where brilliant especially the gentleman on reception and the head house keeper
We had the carvery evening meal which we wouldn’t do again. It was cooked perfectly but was the standard you would expect for coach parties but not worth what we paid as none coach party guests. Breakfast however was beautiful
9.0 / 10.0
Location fantastic on the Promenade. Breakfast was very good and the meal we had in the restaurant was excellent. We paid extra for a room facing onto the Promenade and a view out in to bay. Staff were friendly and helpful.
The room we were put in was very small and a bit claustrophobic. Asked for a change and we paid a bit extra for the better room. We were glad it was available.
6.0 / 10.0
Mostly everything
The noise of people in the bedroom above banging about late at night and early the following morning woke me and my son up
7.0 / 10.0
It was central. Staff were really nice and outstanding hot breakfast buffet with a choice of continental. If you wanted a meal in the hotel mains I.e. fish and chips was only £14.50
Rooms very small and very hot even though heating wasn’t in but overall it was great stay
8.0 / 10.0
Location
It’s Basic . Beds not in good Condition and not very comfortable
10.0 / 10.0
This place was perfect for everything. The location is ideal, and the staff couldn’t have been more helpful. We arrived early and were able to leave our bags until the rooms were ready—and they even managed to get our rooms prepared ahead of schedule.
The bus stop is directly outside, which makes it incredibly convenient to travel in either direction. The rooms were exceptional, and all the thoughtful touches were much appreciated—especially the soap and shower gel in the bathroom, which was a lifesaver since we only brought hand luggage and couldn’t pack full-sized liquids.
The 11am checkout is a great bonus, allowing time to enjoy breakfast and still relax while packing up. This hotel has truly thought of everything when it comes to its guests, and we’ll definitely stay here again if we return.
From start to finish, everything was spot on—no complaints whatsoever
8.0 / 10.0
Breakfast was excellent
The view from my room
7.0 / 10.0
Near the ferry and near my work place
No slippers for the washroom and no water for drinking in the room
5.0 / 10.0
Good breakfast, excellent staff. Rooms clean, warm and comfortable beds with plenty of hot water.
Nothing
7.0 / 10.0
beautiful location
breakfast wasnt brilliant
8.0 / 10.0
The staff were friendly, helpful and professional. Room was spacious, with sea view which is top priority for me, and all the basics I could need were there. Breakfast was great to start the day with, even though I slept through the second morning.
I am particular about the beds I sleep on and the bed in my room felt a bit too rough to my tastes, but I understand that it is just me personally. It was a bit noisy outside at night, but it was during the weekend and it's not the hotel's fault. Oh, and also I hate sinks with two taps.
9.0 / 10.0
Spacious room. Windows that open and have a great view; especially the bay window.
We could hear the crosswalk beeping and traffic. For the quiet area, it’s rather noisy. Hard to sleep. Needed the windows open for fresh air and it too warm in the room. So we were torn between fresh cool air vs quieter.
10.0 / 10.0
Staff were excellent. Rooms were extremely clean. Excellent location. Breakfast was great. Rooms looked like they had all been recently renovated.
We stayed on a Saturday night and there was a lot of outside noise in the early hours.
8.0 / 10.0
Good size room
Very small corridor to the bedrooms.
Matrai d very efficient but could be a little more pleasant to guests. I realise she has a difficult job to do.
10.0 / 10.0
Good location and friendly staff
8.0 / 10.0
The staff were amazing. So helpful and friendly. The reception area was comfortable and nice to hang out. Breakfast was very good quality, and the location was perfect. Very comfortable bed
Navigating very narrow corridors. The rooms needed a bit of a revamp, old furniture, and carpets. Tiny bathroom and no window.
8.0 / 10.0
Great location for Douglas. Good breakfast. Very helpful and friendly staff.
9.0 / 10.0
Location on the sea front, clean, spacious room, great staff, good breakfast included.
It was too warm.
9.0 / 10.0
The older lady and gentleman who were working reception when we arrived were very helpful and friendly, perfect hosts. The staff in the breakfast room were also very pleasant and efficient, we received our coffee pots and teapots very quickly when we were seated each morning. The breakfast bar itself provided a generous choice of hot and cold foods, it also had a very efficient toaster. Our large bedroom room had a great view of the promenade. Good water pressure in the shower.
The sprung mattresses
4.0 / 10.0
Location good
Breakfast
Decor in bedroom very tired.
Room in desperate need of refurbishment.
Very small bathroom
9.0 / 10.0
Great location, great breakfast, we were checked in by a lovely and welcoming member of staff
Narrow corridors
5.0 / 10.0
Location and cost
For the money , it was good value with a good breakfast
6.0 / 10.0
Great location
Great breakfast
Really friendly staff
Old building with no air con or fans in the room. We got the weekend where the weather was 28 degrees outside but the rooms at night felt like it was 30 degrees. Poor nights sleep
8.0 / 10.0
Great location on Douglas promenade
Great hot breakfast
Room 101 really quite noisy
Cold breakfast options limited
3.0 / 10.0
Location good, comfortable bed.
A faulty shower mixer meant that I couldn't have a warm shower. Over a 4-night stay this is unacceptable. I informed staff of the issue from the get-go but nothing was done about it. I wasn't offered an alternative room, an alternative room to grab a shower in, any form of apology or compensation. The duty manager said they tested the shower during the day whilst I was out and it was hot. So hot, in fact, that the housekeeper had to pull their hand away quickly... this is a bare-faced lie. I have asked them to come and check the shower temperature whilst I am in the room but my invitation hasn't been accepted. They are banking on it being 'my word again theirs' if I make any form of claim.
8.0 / 10.0
Room, breakfast, staff.
Parking
6.0 / 10.0
Location was great staff very friendly and helpful. Room had modern furniture.
Stairs were messy. And needed a good hoover. Lots of dust a debris on shelf in wardrobe in room. Radiator hanging off wall in room.
9.0 / 10.0
Helpful staff. Nice dinner and breakfast
10.0 / 10.0
Li aged close to Gerry terminal, on sea front. Spacious room. Very helpful staff. Lovely breakfast.
Nothing.
8.0 / 10.0
Location -short walk from ferry. Our room had been recently refurbished and had lovely sea view
Lift very small
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Chesterhouse. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Chesterhouse pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Chesterhouse?
We found 11 amenities for this rental. This includes business facilities, free wifi/internet, non-smoking, heating, and bar.
