Hotel Monasterium PoortAckere Ghent
Top rated by guests

8.2Excellent
(4,840 Ratings)
"Third time staying here. I love this hotel. See my previous reviews!"
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3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Set in a former Neo-Gothic monastery, Hotel Monasterium PoortAckere Ghent features a green courtyard and a bar, and offers rooms with free WiFi right in Ghent's historical center.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(4,840 Ratings)
"Third time staying here. I love this hotel. See my previous reviews!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The room was comfortable and the hotel is in a great location.
The staff could have been a little more helpful and knowledgeable.
8.0 / 10.0
The gentleman at the desk helped me change my room near the elevator when there was an unpleasant medicinal smell. He was very friendly and attentive to make sure the new room was good, and offered me a few options. My new room was very good and looked out on a courtyard.
5.0 / 10.0
Location good, car parking good.
The water in the bathroom was cold ( not lukewarm but cold) on the night of our stay and again the next morning. For the price charged I think this is unacceptable. Reception staff didn’t seem concerned so this is obviously a well known occurrence. Poor show
7.0 / 10.0
It had quite a bit of character and close to the centre.
I don’t really like hotels where you have to go outside to your accommodation. Also €25 a night for parking seems a lot when you’re already paying a lot to stay there.
9.0 / 10.0
Beautiful building with a lot of character
Bed to soft, when you turn over you roll out of bed as the edge of the mattress collapses.
10.0 / 10.0
Third time staying here. I love this hotel. See my previous reviews!
Very sad that the Slot wing is being torn down to create more modern rooms. Those ancient rooms with modern comfort were magical and the reason I kept coming back.
7.0 / 10.0
Really helpful staff. Great location. Nice exterior but rooms don’t have the individual charm of the exterior.
Very noisy in the central courtyard even fairly early in the morning and sound really carries. Likewise noisy from other guests as sound carries a lot. Booking was expensive for the type and size of the room.
10.0 / 10.0
Very Good
Nothing
7.0 / 10.0
Very unusual and a great location
The cost to park is€25 per day which when the room was €147 seems excessive. Breakfast was also extra at €25 pp. not good value for money. Room very noisy.
7.0 / 10.0
Position is perfect for the town and room was spacious and very clean.
Expensive breakfast and parking. Air conditioning very poor and couldn’t cope with the heat
8.0 / 10.0
Alles
Bar, was niemand
8.0 / 10.0
Beautiful place in the heart of the city
5.0 / 10.0
Location was ok
Unfortunately, our stay didn’t meet expectations. It wasn’t mentioned anywhere that the accommodation is located in an annex or separate building, which felt misleading. The space was very dark, with limited natural light, and lacking in basic essentials. The kitchen was there, but without plates, utensils, or cookware – which made it practically unusable. Overall, not what we were hoping for.
8.0 / 10.0
I booked one standard room for me and my fiancee and one more premium double room for my parents. Both rooms are extremely neat and clean, it's an unbelievable standard of cleanness. The premium one is perfect with the air conditioning!
However, there were so many mosquitoes due to the plants, and as my fiancee and I lived in the standard room, there was no air conditioning, and we must open the window due to the heat. But it was impossible to sleep because of mosquitos. Our suggestion is: as a 4-star hotel, even though it cannot install the air conditionner due to the building structure, it should install the anti-mosquito nets on windows. At best, providing fans would be perfect in summer.
8.0 / 10.0
Nice hotel and location. Was clean, had working air condition and good sized room
The ‘double bed’ was made of 2 single beds pushed together and made up separately.
Car parking was limited. Had to park in a local underground multi storey which was tight with a larger car
9.0 / 10.0
Excellent and especially so since booked at very late notice. Very friendly and obliging staff and room spacious and very comfortable.
Nothing to add.
8.0 / 10.0
Location, quiet, clean and very good breakfast
Nothing.
7.0 / 10.0
The location is ideal for trips to the amazing old town, offering a lot of paid(!) parking space in the yards. It is a historic monastery building and the monastery atmosphere is enhanced by the furniture and decorations. Who likes it, will be excited. The beds are comfortable.
First night, I received a room at the highest storey accesible ONLY by steep stairs, no lift! It was sooo high!! When I saw it, I was quite crying in dispair!! I have real mobility issues. For me, it was impossible to get there with any luggage, so a lady from the reception took my luggage to the room, but I needed so much time to get there, that I decided to go to bed without dinner, hungry. With such pains in my knees, it was impossible to get down and back on that evening. Next morning I hardly went down and asked for an other room again. They brougt my luggage and I could move to a room in an other building, but to get to the lift, I had to take several stairs with the luggage again...this hotel is really nothing for people with mobility issues!
10.0 / 10.0
Location in city center, walking distance to most attractions. Fantastic building and spacious room and bathroom. Comfortable single beds, acting as a double.
Parking 25 Euro and you have to leave by 2PM, otherwise you pay another 25 Euro. We had hoped to stay there the afternoon as well. We arrived the evening before at around 8 PM.
10.0 / 10.0
Good location and interesting facility. Parking was great. Staff were friendly and helpful.
Our room had was not air conditioned. From pictures it looked like some rooms did. Fortunately the it was cool at night with the windows open, but would be uncomfortable in warmer weather.
10.0 / 10.0
Everything was perfect! Staff super cool and kind, location beautiful, perfect position, it was only 7 min on walking to the city center and the room very nice and comfy
9.0 / 10.0
Unique feel to the premises
9.0 / 10.0
Spacious & clean room for 2. Location is very close to city centre that’s within 10 minutes of walking distance.
9.0 / 10.0
Unusual kind of building - old monastery, it has unique atmosphere, spacious rooms, wifi seemed stable and reliable, staff was pleasant, location is good and within walking distance to the old town.
Since it's an old building the floorboards can be quite creaky which was unfortunately causing some noise early in the morning when the guests above us were walking around their room.
9.0 / 10.0
The staff are so helpful and friendly. Amazing building!
6.0 / 10.0
This hotel had a lot of character. The location was great. The staff were very friendly and helpful. It was once a monastry so it reflects the room designs.
I would have picked a room which was in the renovated section of the hotel. Our older style room had a toilet which was separate to the bathroom, there was no mini fridge or any other handy kitchen items. There was also a very creepy picture on the wall which we took down temporarily while we were there. In saying so, the price was good.
10.0 / 10.0
Everything!!
Nothing!
8.0 / 10.0
We love the location for visits into Ghent
Shame the bar wasn't open as there was an event on in the hotel.
10.0 / 10.0
The property at first glance was beautiful. The staff were very friendly, they proactively informed us of our options with our car and also the additional charges as per the city rule. The room was cosy & clean with a decent variety of breakfast options.
8.0 / 10.0
The monasterium are in fact several buildings. I know only the one I had my room in, and have an impression of the building where the breakfast room was. It is very beautifully laid out, and the location, so close to the city centre, is very nice. Breakfast was abundant, with lots of choice & good quality food.
To get to my room I had to navigate 6 staircases, as that specific building didn’t have a lift. I know some of the other buildings do have a lift, so if you need one be sure to ask for it when you book your room. Or stay at the ground floor, obviously.
10.0 / 10.0
Lovely setting, comfortable beds and extremely helpful staff
Nothing
9.0 / 10.0
The family room was spacious and comfy.
They served Prosecco as party of the breakfast!
Some of the staff at reception could be a bit more attentive. Nothing significant not to like though.
10.0 / 10.0
The hotel has a great atmosphere and the staff is exceptionally friendly. We felt very welcome by particularly Esma and her colleague at the reception upon check-in.
8.0 / 10.0
Great location close to the old town. Garden room was clean and spacious. Parking on site.
Breakfast I would say was okay but fairly limited. Taking into account the very central location Eu25 to park overnight feels excessive .
7.0 / 10.0
The family room has two floors, big enough and comfortable for 2 adults with children.
The breakfast was poor, we haven’t found anything to eat for our kid, but after all we managed the breakfast costs with the reception team. They said they try to improve the breakfast. Right now it’s too bad and too expensive - 25 Euro per person.
10.0 / 10.0
We loved our stay at Hotel Monasterium PoortAckere, it was perfect for our family of four. There was two separate bedrooms both with ac and mini fridges. The beds where comfy and shower was good. The staff where all very lovely, I would 100% recommend this hotel.
Another mirror would have been good
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Monasterium PoortAckere Ghent. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Monasterium PoortAckere Ghent pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Monasterium PoortAckere Ghent?
We found 22 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
