Celal Sultan Hotel Special Class

Very convenient location. Good for restaurants, major historical sites and shopping. The staff were friendly and helpful.

I have had better breakfasts. It was impossible not to soak the floor when you showered.

I particularly appreciate the cleanliness of the hotel. The staff is friendly and provides the necessary information for tourists. The sheets were changed even though we didn't request this

There was no hot breakfast on the last morning. Also, there is no variety of main dishes for breakfast. On the last day, the hot water did not work at normal parameters.

Location. Friendly staff. Quiet room. Good air-conditioning. Good continental breakfast.

No iron to iron my clothes!!! Full service laundry 50 metres away. Wash, dry, dry clean + iron/press. Price - haggle for OK.

The location was very good, very close to Aghia Sophia and the Blue Mosque.

I paid extra for a room with a view to the city (mainly I expected view to the Aghia Sophia mosque but the room was in the first floor (2 meters from the ground - the lobby was 1 meter below ground) and it was at the rightmost part of the building with very little view to anything, the best thing I could view was a parking place with lots of cars and traffic and noise coming from the street. In that circumstances it could be better if we had a cheaper room in the back with no view as we would avoid the noise! The light in the Bathroom was really low for the mirror, not suitable for shaving, no extra mirror was available. The A/C was not working and the temperature in the room was quite high so we felt really uncomfortable with this. The hotel was obviously not full with guests but the staff didn't make any effort to move us to a better room although I tried to inform them that the price we paid was very high for the value we got ( just out of curiosity I googled the hotel and I could find a much better price in the same hotel for the days we stayed if I searched in booking.com so obviously we got a relatively high price, but the staff claimed that the list price was much higher and we got the room with discount, although obviously no one gets the actual list price but a much lower price.) Overall, staff was polite but no real action was taken for any complaints that we kindly expressed. Also, the breakfast was not what you expect from a 4-star hotel.