Hotel Excelsior San Marco
Top rated by guests

8.8Excellent
(8,979 Ratings)
"Good location between upper and lower cities.
Airport bus drops / picks up outside hotel ( number 1 service)."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Offering a rooftop restaurant, Hotel Excelsior San Marco is set in Bergamo's central square, Piazza della Repubblica. It has free WiFi throughout and is a 2-minute walk from the main shopping area of Bergamo Bassa.
Free WiFi/internet
Free Parking
Non-smoking
Gym
Bar
WiFi/Internet
Shared living spaces
Laundry services
Ironing facilities
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(8,979 Ratings)
"Good location between upper and lower cities.
Airport bus drops / picks up outside hotel ( number 1 service)."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Good location between upper and lower cities.
Airport bus drops / picks up outside hotel ( number 1 service).
Comfortable, good breakfast, helpful staff.
9.0 / 10.0
Location is superb. Lovely clean room with a gorgeous view. Great breakfast.
8.0 / 10.0
Location is excellent. Easy walking distance to both the train station and Citta Alta.
Very warm and comfortable, room basic but clean with fresh towels daily.
The breakfast is amazing with so much choice and lovely breakfast staff on hand discreetly.
The day we were missing breakfast we ordered a take out bag which was full of goodies including 2 pieces of fruit. It was very generous, maybe a small cheese to go with the crackers?
Not enough electricity sockets to allow for charging of devices.
To boil the kettle we had to unplug the TV..
One day the coffee sachets were not replaced but the receptionist did provide more, very helpful.
In the bathroom there's a telephone on the wall and the cable and top of the phone full of dust and never cleaned!
6.0 / 10.0
It is close to Bergamo center and to the old city.
You walk 15min then u reach the funicular to go up to the old city. And u walk 15min to reach the shopping area.
The room was clean.
1- Personally the bed and pillows were not comfortable, for my husband they were.
2- The breakfast is served from 6.30-10, we went to eat at 9:30 the buffet was not refilled which was kind of weird. The scrambled eggs were cold and there wasn’t lots of food variety. We were not happy.
3- Some of the receptionists could be more smiley :)
9.0 / 10.0
Location and comfort excellent
10.0 / 10.0
Very clean very professional staff always ready to offer advice on the city and how to get around
10.0 / 10.0
Great location
9.0 / 10.0
All is good
Just need more options in breakfast
9.0 / 10.0
Great location, spacious room and bathroom.
Nice porch with view to the old city
Staff very welcoming and assisting. Nice breakfast.
King bed very comfortable
Had a bathtub, inconvenient from my pov
9.0 / 10.0
The beds were so comfortable.
Convenient Location.
Spacious room.
View of the City Alta.
No grab rails in bathroom
Had to use a wet towel in bath to stand on as fear of slipping
Shortage of hooks and shelves in bathroom
9.0 / 10.0
Lovely old building and modern inside with all conveniences
No pool but understand there is no room for one
7.0 / 10.0
The staff were friendly and helpful. The Rooftop Restaurant was excellent for food, wine & the experience. The breakfast buffet was excellent. The location was very good also for the Old Town.
The rooms were nice but need updating. Our balcony railing was rusty and the carpet looked old in places and was stained.
9.0 / 10.0
The bed was comfy and the breakfast was really good. Also the location is great, near the center to where you can simply just walk.
The bathtub was a bit old/dirty, without hand shower.
6.0 / 10.0
Upgraded to a renovated room, which was comfortable
Breakfast was low quality and messy. Standard rooms and non-renovated area were out-dated. Room's balcony was dirty.
9.0 / 10.0
Great location, excellent breakfast and very helpful and friendly staff.
8.0 / 10.0
Breakfast was excellent, great variety, staff helpful
Na
10.0 / 10.0
The hotel is in an excellent location to explore both the lower and upper town. Helpful friendly staff and a great breakfast selection each morning. We were lucky enough to stay in a newly refurbished room which was extremely comfortable.
10.0 / 10.0
Loved the selection available
No complaints
10.0 / 10.0
Very central location and very helpful staff
Nothing
9.0 / 10.0
Rooms excellent, good breakfast, ideal location, room cleaning lady was superb and showed innate niceness.
About 50% of reception staff were arrogant and had attitude issues, despite our attempts to be nice and speak some Italian. One’s face doesn’t crack if one smiles.
Maybe a look at lunch/dinner food options would be useful. We arrived late and didn’t require the rooftop.
8.0 / 10.0
We lived in the new part of the hotel where the rooms were new and with high wuality.
The elevators where slow and not synced so it took some time to get down to breakfast.
10.0 / 10.0
Spacious & clean
Nothing
9.0 / 10.0
This hotel is in a fantastic location, just at base of the old town.
Stayed for 3 nights. We slept well, there was no noise and the bed was very comfortable.
The room we had was recently renovated and it was very tastefully done, lovely neutral colour tones.
Great breakfast, lots of choice.
We will definitely go back. There is lots to do in Bergamo and looking forward to returning.
Nothing
10.0 / 10.0
Everything was perfect: the kindness of staff, the breakfast, the location and the room
10.0 / 10.0
I had a difficult day and when I arrived at the hotel, the way I was welcomed made all the difference, it completely changed my trip for the better. From the super attentive and professional receptionists, the breakfast and dinner staff, the facilities, the location, everything was perfect. I recommend it to everyone and on my social networks, and I will definitely be back.
9.0 / 10.0
The parking to expansive..
8.0 / 10.0
Location was good, staff very nice, place was clean. My partner said that the bed was very comfortable 😌
Under facilities you getting info about gym / swimming pool, so I presumed they in the hotel but they outside, two doors down and it's not free for guests, you may get a discount
10.0 / 10.0
Always very good
10.0 / 10.0
The room is big, spacious and very beautifully decorated. The breakfast was great as well, lots of variety.
I liked everything :)
8.0 / 10.0
Great breakfast.
We would have liked to go to the roof terrace. It was closed and only opened for dinner.
9.0 / 10.0
Great location, only 14 minutes walk from the train station. Bus stop nr 1 just 2 minutes from the hotel (the route is from the airport to Citta Alta). Around 10 minutes from the funicular stop. We had a Beautiful view from our room. Good breakfasts, very nice staff. We arrived very early, we could leave our luggage at the reception, and when we came back at 12, the room was already ready was us and our suitcases were in the room.
There was a problem in the bathroom, because the glass is too small for the shower and the water was everywhere on the floor. Unfortunately, when we checked out we were charged with the TAX (28€) despite booking said it is already included in the price.
10.0 / 10.0
It was a pleasant stay. The room was big enough, clean, comfortable.
The breakfast was very, very good .
-
9.0 / 10.0
Excellent location near the centre and a few minutes walk to the funicular to the old city of Bergamo. Very clean excellent breakfast and friendly staff
Nothing
10.0 / 10.0
Friendly helpful staff
Gorgeous rooms
10.0 / 10.0
The room was very comfortable very cleen and whith exceptional view.
The location of the hotel is in the mmidle of the city.But whith out much noise.
The breakfast covert all tastes and needs.
For the price it is exceptional!
9.0 / 10.0
Room and view fantastic.
The breakfast, although very good, wasn’t quite as good as I remember from last year.
9.0 / 10.0
Comfortable, clean and well located.
8.0 / 10.0
Location, beautiful big room with a view of the old city
Nothing
8.0 / 10.0
The beds were extremely comfy.
They were doing some sort of renovations in what sounded like the next room to us. The drilling started at around 7.30/8am and was extremely loud.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Excelsior San Marco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Excelsior San Marco pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Excelsior San Marco?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, gym, and bar.
