The Originals Boutique, Hôtel Les Strélitzias

Easy to find good parking very friendly helpful Staff at reception-

Bar staff not as friendly - breakfast was nice but no staff present to explain where to sit procedures

Breakfast selection was absolutely fine. Geographic location is superb. Room with balcony was comfortable.

Access to the car park by road and foot was awkward.

A great quality built hotel. Short walk to stunning beach and train, With open air, non height restrictions on parking as we had a tall van and found most hotels had underground parking. I believe they also had underground if you preferred. Staff spoke great English very friendly no attitude, couldn’t do enough to help from welcoming reception to dining hall lady and maids. Room was like a lovely large apartment with great air conditioning. Supersized balcony the most comfortable bed I have ever slept on without tons of plastic on it, lovely pillows and I am used to quality! Marble floors and newly renovated shower room great size. Fridge.

No English TV channels ! Not even the news which was disappointing.

The room was a good size, the bed was comfortable and the bathroom was nice with a good shower. The housekeeping staff were lovely to me and very friendly. I was grateful for the fridge and kettle in the room. Really helpful. I was sadly unable to enjoy the terrace due to my working hours but it was nice knowing it was there and i can imagine a peaceful breakfast or evening relaxing in different circumstances. The gardens and flowers are very pretty to look at.

Unfortunately the first experience of the hotel was marred by a disappointing situation at check in due to a very chaotic and disorganised system whereby the solo staff member was overwhelmed by some Italians. A pair who had been queueing in front then disappeared from the queue - presumably to join another group of Italians who had checked out, - and when it was my turn they then suddenly appeared and started shouting at me, so then the staff menber served them first and she was quite hostile to me during the check in process. I did not feel welcomed at all. Nothing was explained. When I went to go to my room, suddenly the staff member also came to the lift with a friend /or possible colleague of hers who was dressed in casual clothes and they were speaking in a Ukrainian/Russian type language. This friend had been at the check in process waiting for all the guests and it had seemed like they were getting a discounted / free room Ince we were all dealt with. So the atmosphere in the lift was already tense due to the hostile treatment at check in. Secondly, upon entering the room my bathroom sink was broken and that was flooding so that was another disappointment added to the first impression. I called down (to the same girl) and explained and was told nothing could be done and I couldn't have a different room (even though I hadnt asked for a different room) but that the problem would be dealt with the next day. Which it was and I was grateful. But I was unable to wash my hands and clean my teeth in the sink and after an 18 hour day it just felt extra difficult. I explained to the girl I wanted to make a general complaint about the first impression being poor and feeling uncomfortable and unwelcomed there which given.the cost was disappointing. Thirdly- not the hotel's fault - the noise of the guests late at night was quite loud and disruptive especially after 11pm through to 2am when they were up and down in the lift and corridor passing.