Grand Museum Hotel, BW Signature Collection
Top rated by guests





8.0Excellent
(1,897 Ratings)
"The room was comfortable, nicely heated, while not being overheated for my winter stay. I have stayed in those ground-floor rooms on the alleyway in the summer and they are cool then but can lack air...."
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4-Star Hotel
High-end valueWell priced for this area
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The Grand Museum Hotel, BW Signature Collection is located in 3 different monumental buildings in the heart of the old city center. All 3 areas of the hotel are uniquely decorated with antiques and art works.
Free WiFi/internet
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Family friendly
Safe
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(1,897 Ratings)
"The room was comfortable, nicely heated, while not being overheated for my winter stay. I have stayed in those ground-floor rooms on the alleyway in the summer and they are cool then but can lack air...."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The room was comfortable, nicely heated, while not being overheated for my winter stay. I have stayed in those ground-floor rooms on the alleyway in the summer and they are cool then but can lack air. Nice bathroom. The location is excellent, it is a big reason I have used the Grand Museum for nearly 26 years.
Nothing to note.
9.0 / 10.0
Location
Nothing
1.0 / 10.0
Rooms were noisy and dirty. When bringing this up I was shown two replacements which were a 10 mi Ute walk from each other through rain and cold, only to find each worse than the previous option. The hotel almost felt ghostly—like no one had stayed in there for decades.
10.0 / 10.0
The Chinese lady who waiters at breakfast was outstanding.Im on crutches and she brought me everything I needed.She is a wee gem😃👍👍👍
The bell church ringing at night
9.0 / 10.0
Location was excellent, right at the edge of the old town. Delicious bakery and all sorts of restaurants within 1-2 blocks walk. Room was dated (old carpet, step down to bathroom and chandelier for light) but clean, comfortable and quiet.
Updates to the flooring, etc would be nice. This felt dated and rustic for the price. Also check out is 11 not 12 (which cost me 15 euros)
9.0 / 10.0
Breakfast and dining staff were excellent. Front desk staff, day and evening, were friendly and very helpful. The young male interns carried our bags to the Museum building and back again the following day when we changed rooms. One of the women on the desk showed me 3 different rooms to find one that suited my husband. Another woman made an excellent restaurant recommendation. All called us taxis as we do not have mobile phones.
The king mattress was not deep enough for the frame. When any amount of body weight was put on it, the mattress sank below the wooden frame making it difficult and painful to get up. This is why we changed rooms.
9.0 / 10.0
Beautiful interior Reception staff particularly Morrison were exceptional.
The position of electric sockets was difficult due to the age of the property
5.0 / 10.0
Location, very close to the centre
Room, dated and small. Bathroom very poor.
8.0 / 10.0
Perfect location easy to reach and in the heart of old delft
Carpet on the floor and it could use a renovation
1.0 / 10.0
Location
My room (nr 1) had an sofa bed (as the only bed) which was bad and gave me a back-ache.
The bed sheets were sweaty.
No AC. Not even a Fan.
No screens in the window to keep the flies out.
Yes it is a hotel in a historic building --- but then Best Western should not charge more than 80 per night.
The reception was understaffed., I once had to wat about ten minutes for someone to show up (no bell either...).
Understaffed implies also less costs to the company thus I think $70 per night is absolutely enough for this 2 star place. Please reimburse me.
9.0 / 10.0
Staff were superb. It was great to be able to hire a bike at the hotel. Breakfast was nice. Location so handy
8.0 / 10.0
Easy access on edge of delft - we had a car and underground parking they recommended easy across the road
Weather was super hot and no air conditioning we were fortunate to be in a large ground floor unit so faired better I think than others we had some friends in an upstairs room who said it got very hot
8.0 / 10.0
Amazing heritage location; excellent staff
Was too hot in the night .. because no airco, but since it won’t be a regular hot day(hopefully), still coming back for the vintage experience and kind staff!
10.0 / 10.0
The location is one tram stop from the train station, and close to the old town. The breakfast was amazing, served on Delft Blue porcelain. The staff was so friendly and knowledgeable. I would absolutely stay here again.
I can’t think of anything.
10.0 / 10.0
This is a lovely hotel. It’s quirky and has loads of lovely design touches all over the place. It’s not a modern ‘boxy’ hotel and it is a bit unusual in that it’s housed in several buildings but that’s not an issue. The reception is a lovely room.
Our room (131) was admittedly a suite but very reasonably priced and wonderful. Try getting this sort of value in other cities.
The bathroom was fresh and clean with a wonderful bath and shower.
I have read a few bad reviews and, unless there is a parallel hotel that we didn’t find, I anticipate see what they are talking about. I can’t comment on the rooms of course but the staff at reception were fist class and super helpful.
Breakfast is a continental buffet with fresh squeezed orange juice as a bonus. Again the staff were so friendly.
The location is perfect. The main railway station is on the same road and easily walkable (even for old people like us) and it’s a few minutes walk to the heart of the town, shops bars and restaurants.
There were a few minor things in the room that were not worth of comment here but were reported to reception and well received.
8.0 / 10.0
Very conveniently situated. Lovely breakfast. Helpful and friendly staff.
It could have done with a bar. Bedrooms well equipped and beds comfortable but one of ours two/storey with very steep stairs
10.0 / 10.0
We did not have the breakfast in hotel
Nothing
9.0 / 10.0
Close to main transport. Easy walking distance to various squares with restaurants. Room was good with all necessary facilities. Breakfast was excellent, but as is the case in Europe, served way too late.
We would want breakfast served much earlier, so that an early start to the day's activities can be made. At least an 8.30 start to breakfast is a lot earlier than you can get breakfast anywhere else in most of Europe.
10.0 / 10.0
Beautiful spacious room, excellent location near the centre very helpful staff a delicious breakfast
Nothing
9.0 / 10.0
I felt at home. The linen and amenities were great.
The pillows were very large
The shower in the bath, with a curtain, is not really good.
8.0 / 10.0
Loved the location, staff were really friendly, beautiful Hotel.
Was a very hot day, the room was like a sauna and only a very small fan, some of our group didn't even have a fan in their rooms. Bed was uncomfortable (too soft) but understand that's a personal preference.
7.0 / 10.0
The location of this hotel in the center of Delft by the old church. the single person rooms are small and you will hear the vibe of the city. It is located right next door the Prinsenhof a important Dutch historic sight.
Try to get a room in the front or side part of the Hotel. The rooms in the back are very close to the big bell tower.
7.0 / 10.0
Breakfast was good and the location was excellent.
Room was too small.
8.0 / 10.0
Very good breakfast
6.0 / 10.0
Room bathroom stunk from sewer gas through the toilet.
9.0 / 10.0
Very good location, immediately in the old town. The whole Hotel Team was extremely friendly and made our stay enjoyable from the first minute. Bed very comfortable, breakfast in Delft bleu is a MUST have and the interior really unique! We will for sure come again!
Parking in the garage in the near is quite expensive.
6.0 / 10.0
The bed
Every morning between 6 and 7 in de morning they were pushing wagons with stuff through the street beside the window making a lot of noise
5.0 / 10.0
Bedroom very nice, very comfortable bed,great staff
Bedroom was very cold, reported on first morning but did not improve
8.0 / 10.0
Nice large room, very quiet and clean. Comfortable bed. Breakfast was wonderful and served on 'Delft Blue' china as well. Staff were really helpful. They gave me a kettle as there are none in the rooms and fixed the bathroom mirror very promptly. Bicycle hire was very useful. Location was good being near the centre and trams.
Lighting was a bit poor in my room. One bulb in ceiling light didn't work and unfortunately didn't get replaced. The small side-lamp lacked anywhere to plug it into. So more lights please to brighten-up the room. The radiator controls were hard to find and one under the television desk meant I had to lay underneath on my back to adjust.
5.0 / 10.0
In the centre, right next to everything.
No air conditioning. Have to use a plug in fan! Open the window and the church bell right outside and next door, bongs every nights. In a very hot room.
Very unimpressed with that.
Also because you are in the buiding around the corner, it feels like you were forgotten, no-one around to help or on duty.
9.0 / 10.0
Location perfect, kitchenette an added bonus. Spacious comfortable room
8.0 / 10.0
Location, breakfast is cosy and friendly
Nothing, really; the building is a bit tight (not spacious), but this is, I guess, how one expects it in the Netherlands if it is in the city center.
9.0 / 10.0
The Museumhotel in Delft is a gem with its unbeatable location and charming decor that really sets the mood for your stay. Sure, the single room might be a tad small, but honestly, once you're out and about exploring or soaking in the atmosphere of Delft, you won't even notice. It's all about the experience, and this place nails it!
I feel that the breakfast could be improved, especially considering the price. With a bit more variety and options, it could truly elevate the morning dining experience.
5.0 / 10.0
well located, excellent staff. Breakfast is great.
our room was in the last floor, I m 190cm tall and it was impossible to shower comfortably. bed in the middle of the room, sockets missing on bedside. same with light control. hit my head in the back of the bed, cause it was two disagligned ones.
8.0 / 10.0
Comfortable, clean room. Lovely staff. Good location. Good breakfast.
All good🌷
7.0 / 10.0
The breakfast was very good and the hotel is beautiful.
The bed was not very nice and the church bell is very lood every half hour
7.0 / 10.0
We were grateful for an early check in. Paid breakfast at the hotel was excellent. Hotel in a good position not far to walk from the station and near the interesting part of Delft.
10.0 / 10.0
Lovely room and the most comfortable bed ever!
10.0 / 10.0
Nice place to stay. Very cozy and beautiful.
7.0 / 10.0
staff at the desk did barely speak Dutch
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Grand Museum Hotel, BW Signature Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Grand Museum Hotel, BW Signature Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Museum Hotel, BW Signature Collection?
We found 16 amenities for this rental. This includes free wifi/internet, non-smoking, heating, bar, and balcony/terrace.
