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Falkenstein Grand, Autograph Collection

Top rated by guests

Property building

Living room

Bedroom

Bedroom

Living room

8.4Excellent

(463 Ratings)

"Fantastic ambience in the park, lovely staff and great treatment of our puppies."

Verified guest

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(463 Ratings)

Hotel in Oberursel

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The 5-star hotel Falkenstein Grand, Autograph Collection offers luxurious accommodations with a spectacular view of the breathtaking Frankfurt Skyline. It is 12 mi to Frankfurt city center.

Amenities at Falkenstein Grand, Autograph Collection

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Oberursel

city location on map

Nearby attractions

Deutsche Bank Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.4Excellent

(463 Ratings)

"Fantastic ambience in the park, lovely staff and great treatment of our puppies."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(463 Ratings)

Hotel in Oberursel

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Oberursel

city location on map

Nearby attractions

Deutsche Bank Park

Available Rooms

About this hotel

The 5-star hotel Falkenstein Grand, Autograph Collection offers luxurious accommodations with a spectacular view of the breathtaking Frankfurt Skyline. It is 12 mi to Frankfurt city center.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.4 / 10.0

Excellent(463 Ratings)

100% verified reviews

9.0 / 10.0

Wonderful oasis outside the city with quality staff, food, and amenities.

The beautiful room (main building), the proximity to the forest, the breakfast and dining area, the pool and the staff.

We had booked an additional suite for our friends celebration and we enjoyed some drinks there together in the evening. It was amazing size wise as was basically a whole house over two floors. Only thing I would suggest is that it gets a bit more attention/renovation, especially the kitchen. It was plain and the upholstery was coming off the chairs.

8.0 / 10.0

stunning views in this grand old historically rich hotel.

sensational views over the Taunus and Frankfurt in the distance. lovely big rooms with interesting tunnel system to the main house

the lounge/ bar was closed! so there was no-where to sit, enjoy a drink and read! the carpets in the public areas need a steam clean!

3.0 / 10.0

Sorry ,never again

Breakfast very expensive, without proportion. View from the terasse in beatiful weather o.k. Room very boring,,but clean and warm.Takes 2 days to accommodate to the access,if your room is in accessory buildings.Aparentl

Apparently every thing o.k..În practice, is a hospital like.Sorry

10.0 / 10.0

Exelient.

Fantastic ambience in the park, lovely staff and great treatment of our puppies.

1.0 / 10.0

An old German psychiatric hospital.

An old German psychiatric hospital.

An old German psychiatric hospital.

5.0 / 10.0

Passable

Not possible to visits the wellness Dining room staff not on point

8.0 / 10.0

Top

The Staff,spa and breakfast

Nothing

3.0 / 10.0

Never again

There‘s little to really like about this hotel.

Urgently needs modernising. Slow and generally unhelpful staff. My room was pokey.

8.0 / 10.0

Stunning view, huge room, beautiful pool, just wish there was air conditioning!

Beautiful and spacious room, it was great having a full kitchen and large bathroom. The view was amazing and my kids absolutely loved the pool! Very relaxing place.

The main challenge was NO A/C! We would keep our windows open during the day but at night there were jurassic sized bugs that would come in so we had to close the windows and were quite hot. No fans available either. My kids biggest complaint was no netflix/streaming, just german TV. Also no microwave as was listed.

10.0 / 10.0

Relaxing

The spaciousness of the apartment The facilities including gym / wellness centre Staff helpful & friendly

9.0 / 10.0

Wonderful hotel and service

Great attention to detail. Made special effort for family birthday- great breakfast! Amazing massage at the spa. Great view of Frankfurt skyline. Local produce and sparkling wine - superb dinner.

Pillows not that comfortable/ not my preference

8.0 / 10.0

I'll come back

Size of room; Shower - latest model

Service forgot to put a bottle of till water in my room. That night I was honestly dying of thirst

5.0 / 10.0

Didn’t meet expectations

Historic ambiente in beautiful location. Nice outdoor pool.

Shower doesn’t get warm until after 5 minutes of running the water. Bathrobe old & worn. Breakfast - no value for money.

2.0 / 10.0

Definitely not a 5 star hotel

Excellent view over Frankfurt skyline, the hotel is in a nice historical building, the Ascara SPA offers very nice wellness packages.

The staff is unfriendly and unprofessional; the room was improperly cleaned and the kitchenette although available didn’t had any crockery etc. - we had to ask for that as we traveled with our children and the staff looked very surprised; very poor breakfast- definitely not suited for a 5 star hotel; the jacuzzi was very small and during the first days the whirlpool didn’t work; the saunas were outdated and not properly cleaned.

10.0 / 10.0

A must-visit & picture-perfect destination hotel in Frankfurt

Never thought that Frankfurt (being a commercial centre and having stayed in countless hotels in the city centre) could offer such a great destination hotel with majestic buildings, beautifully-landscaped gardens, mountain top views, very spacious suites, awesome bar and restaurant and a feeling of being completely zen.. I am surprised as to the lower score on this property but this will become a go-to property for our family.

House keeping needs attention - coffees/ creamers not replenished with daily service.

9.0 / 10.0

Calmness and serenity

wonderful staff catering to our wishes, beyond stellar breakfast selection and extraordinary chef and menu in the Landgut restaurant. highly recommended for people needing calm and serenity.

nothing particular

10.0 / 10.0

Perfect for family and kids

everything perfect and the owners was freindly ..thank u ..and we will come back again for sure

nothing

10.0 / 10.0

satisfied.

Location and surroundings, quietness.

water drain was not so good

10.0 / 10.0

Relaxation

The location suitable for relaxation

Nothing

3.0 / 10.0

Very disappointing

The view over Frankfurt skyline is amazing, if you get a room with view.

On the 23rd of July we booked a classical room at hotel Falkenstein Grand part of the Marriot chain. The room that we were offered at our arrival in residence number one smelled musty and old. They are marketed as a classical room but the smell is horrible to have a pleasant stay.   Subsequently, the staff showed us two other rooms in the same building which also smelled similar. After almost two hours back and forth talking to the staff we eventually got offer a renovated room for an additional charge of 120 Euro. We ended up taking this as the alternative would have been to go to another hotel which we were too tired to do. Part of the explanation from the staff is that the classical rooms “needed to be renovated”. It’s not what you expect from a 5* hotel.   Furthermore, the breakfast is under par compared with other 5* hotels. The buffet lacked plates, glasses for the juice, bread, the staff was stressed and couldn’t keep up with demand. The cheese assortment is not what one can expect from a 5*. One staff dealt with pancakes with her bare hands.   Upon our arrival, my wife ordered a drink on the outside terras and was told she couldn’t order small bites to go with her drink as the “snack”menu was only available as of 2.30 pm.   During dinner, the coffee that was ordered never came but it was charged twice. One staff member couldn’t balance the plate with food he held which fell apart on the terras right in front of us.   There was broken glass on the stairways on the left side of the terras which was not taken care of probably from the previous evening  .   Overall the hotel experience is not up to the standards expected and tainted our stay as we ended up talking more about the hotel and its standards than enjoying our stay.

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