Sunrise Guest House

Tolle Lage

Unser Raum war sehr klein. Jeden Abend aufwendige Parkplatzsuche.

Vista mozzafiato sul golfo di Gaeta

Nulla

Abbiamo già soggiornato in passato nella struttura e ci è piaciuto il balcone che affaccia sul mare, la pulizia generale, la cucina sempre pulita e ordinata

Sul balcone è presente un tavolino ma in una camera per due persone devono esserci due sedie, mentre ce ne era solo una, per di più da interno

What I liked about the room was the comfiness of the bed, the Air Conditioning, and the water pressure. Additionally, there was a shared kitchen with ice cold water bottles in the fridge which was very nice. It did have an outdoor area as well, with a beautiful view, and it did have a shared living area with 2 couches and a table and a very pretty view. I did not use the table or couches due to my limited time there and I only sat on the couch once right after travel and before showering as it appeared to have stains all over it. The location was very nice as it is a short walk to the town which has many shops, restaurants, and is right along the water.

What I didn't like was the fact that the shower head had dark black spots all over it, the bathroom surfaces did not appear to be well cleaned, the floor did not appear to be well cleaned, and overall the cleanliness was not good. It was definitely tolerable as I was only there for 1 night but my friend and I didn't even unpack because it didn't feel clean enough to sprawl our stuff out into drawers or onto surfaces. We also experienced ants on the floor and near the wall and some very small (albeit harmless) bugs on our pillows. When we messaged the staff it was at 1am when we noticed and we asked for a partial refund. When they answered us at roughly 7am they said they do not offer partial refunds but that we can vacate the premises for the rest of our stay and request a full refund. Given that we were checking out that day and our stay was over that didn't seem like a real option. They assured us that the room is/was thoroughly cleaned and that bugs are normal if we leave the windows open with the lights on. When we arrived in the mid afternoon/evening, it was still broad daylight out and my friend hung two pieces of clothing outside on the shutters. That was the extent of our window-opening. Therefore, I did not appreciate them essentially insinuating we must've opened the window at night with lights on inside for there to be bugs on our pillows.