Ceiba Tops

It is in a unique location, right next to the Amazon River. Many activities are included such as fishing and visiting a local tribe. Our personal guide was great and flexible to our needs. The meals were also great with breakfast, lunch and dinner provided. Many animals and wildlife can be seen during your stay

There is no Wi-Fi in the rooms. Our shampoo and hand towels were not re-stocked when our room was serviced.

Food, staff, pool, location, units, walkways, with their little designs of leafs

All excellent

Amazing luxury in the middle of the jungle. Includes hotel, 3 meals, a guide per group (if you book alone - you get a personal guide) with 2 activities (can be 1 or 3 if it is longer or shorter than normal) every day. Activities are personalized - you get to choose from a big list of options. Hotel itself is like a paradise - lots of exotic tropical flowers, sometimes wild animals (birds, lizards, small mokeys, etc) come to visit. Absolute beauty. The staff (hotel staff, bar, guides, boat drvers) is super nice - they are really there for you.

No wifi in a room (only in the lobby/bar/dining area). You still get some signal in the pool though. Alcohol is expensive.

The grounds were beautiful, I loved all the plant life and touring the grounds at night in search of tarantulas. Even though i didn't see any I was still amazed at how many great things there were to see and the knowledge of the guides.

I booked the large room with a jacuzzi on purpose for the mere reason it had a jacuzzi. It was known to the staff that it was broken and I was never told. When I informed them they told me that it had been fixed overnight but in reality it was not and was still broken. Talking further it turns out it had been broken for some time and it was known to them that it was not functioning, meaning that I had spent a lot of extra money on an extra nice room and the reason I booked it wasn't even working. I had to practically beg them to rectify this problem and they seemed to think a simple "sorry" would suffice at first. This unit came advertised with a "garden view" but the garden was quite dilapidated and in great need of some TLC, wasn't even picturesque. There was no hot water the first night but this was quickly resolved. One of the more troubling aspects was the air conditioning, it of course worked just fine but I have a very specific mold allergy that makes me cough and I couldn't turn on these air conditioners without going into a coughing fit telling me that these were loaded with mold and in desperate need of a cleaning and new filters.